TalkTalk Outage in Scarborough, North Yorkshire, England

@TalkTalk my internet is down. You’ve made me in through hips now you are not responding to me on messaging. Come on!!!!!

@TalkTalk guys you’ve got me running round like a blue arsed fly. Please answer my message. SYSTEM DOWN

@TalkTalk repeated internet down on your network. Cannot get past your dumb BOT. System down right now. Please respond ASAP

Diabolical ‘service’ from the inaptly named @TalkTalk. It’s impossible to communicate with them in any way shape or form. All we want is a phone and internet line putting in!

@TalkTalk can you advice why all of your services are not accessible right now, I'm working from home for @YellBusiness and I have no internet and am unable to work or reach anyone at talktalk for support.

@TalkTalk must have the worst customer service in the uk.

@TalkTalk spoke to an agent last week saying that an engineer is already booked today but no one has showed up to fix my broadband. Can you please help as the phone wait is more than an hour? Thanks

@ciarangoodram2 Hi @ciarangoodram2, sorry to hear this. Do you currently have Talktalk service at home? KC

@Ofcom Terrible customer service from @TalkTalk 48hrs no internet, then DM chat line drops me half way through trying to resolve it, wont respond and has vanished for 24hrs, still no response, finally service back up no apology or communication, service terrible keep dropping

@TalkTalk THREE DAYS !!!!!!! WHERE ******** IS MY INTERNET??!!!!! I’m paying for this !!! **** service, even shitter customer service !!!! What ******** !!!!!!!

@TalkTalk why have I been getting this message ever since you told me my bill will increase unless I renew my contract? Can't renew if I can't log in! Don't want to renew, I want to cancel thanks.

@TalkTalk Is there a way to cancel your contract online. Taking ages to eat through. When your agent called back, it dropped and he didn’t call again. #customerexperience Sign up in minutes. Cancellation takes hours.

@TalkTalk Hello. There is a problem sending emails from older android devices. Has TalkTalk recently withdrawn support for older versions of android from the mail server? I am awaiting replys to my DM's sent Tuesday and Wednesday.

@TalkTalk Hi. Can you check issues in my area please. Internet light has been going orange and losing connections on and off for the last two days

@TalkTalk I know that but these are charges because I had no choice but to cancel my contract. Now I am getting all sorts of emails saying I owe £300. There are plenty of emails and still no one has contacted me. I don't believe I should be charged for the result of a faulty box. Thanks.

@CuckooInternet Hi Becca - thank you! Does this apply if Heather is moving - as in, the line you guys will use is different from the one the TalkTalk supply uses? Does she actively need to cancel the TalkTalk account/line if that's the case?