TalkTalk outages and service status in New Quay, Wales

Problems in the last 24 hours in New Quay, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in New Quay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near New Quay, Wales

Latest outage, problems and issue reports in New Quay and nearby locations:

• 
  Tony Jones (@aberfoodblog) reported 6 minutes ago from Llanychaiarn, Wales

  @TalkTalk Broadband problem logged. 1. New router sent, pointlessly. 2. Engineer sent out. Wrongly told we had to be in. Didn't fix it 3. Trying to find out what's going on, your system says another engineer will be sent out Your inefficiency must cost you a fortune @MarianJebb

• 
  Tony Jones (@aberfoodblog) reported 26 minutes ago from Llanychaiarn, Wales

  @TalkTalk We know how to make a complaint - it's getting @TalkTalk to then deal with it that's the problem. I doubt anyone on here works for TalkTalk - you're just paid to talk nice to the angry customers their indifferent attitude creates.

• 
  Tony Jones (@aberfoodblog) reported 34 minutes ago from Llanychaiarn, Wales

  @TalkTalk keep ringing and emailing my ladywife saying she needs to contact them for an update on her complaint (weeks without broadband). When she does, they can't tell her anything. So a customer complaint about bad customer service is treated with bad customer service.

• 
  Tony Jones (@aberfoodblog) reported 50 minutes ago from Llanychaiarn, Wales

  @TalkTalk Bethan Thank you for escalating my wife's complaint, but since it's already 2 weeks over your 30 day target, you'd wonder what was happening. She just rang, and was amused her records had my tweets saying 'Ring her!" without anyone ringing her.

• 
  Tony Jones (@aberfoodblog) reported 57 minutes ago from Llanychaiarn, Wales

  @TalkTalk Live Update Beth and friends. My wife got through to @TalkTalk. 6 weeks after complaint lodged, they said someone would ring her. She requested evening, but her mobile - not landline, she'll be out. SMS received - "We'll ring your landline between 12 & 2". Can't reply to the SMS.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Fletcher (@GaribaldiNG2) reported 4 minutes ago

  @TalkTalk over the last couple of months Ive tried to log in to renew my contract rather than pay the out of contract price. Thought there was a mobile issue logging in. Today I remembered to try laptop at work and still cant log in. Guess you want the higher price from me eh?

• 
  Deano (@mezza_68) reported 4 minutes ago

  @TalkTalk You must have the worst customer service of ANY company we have ever dealt with. 3 attempts to get a new router, got through security each time. Complaints team call - surprise surprise, the security details don’t match. Call me cynical but it’s a quick way to resolve!

• 
  Melvyn Malloch (@melvynmalloch) reported 4 minutes ago

  @virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never

• 
  Yotboy (@Yotboyo) reported 13 minutes ago

  @SandyofSuffolk I have a reciprocal agreement with my neighbour on Vodaphone. I am on TalkTalk. If either goes down we switch to the other.

• 
  Dave O (@llqdave) reported 16 minutes ago

  @petergrant076 @TalkTalk @Ofcom They appear to be going bust. They are desperate not to issue refunds, or make goodwill payments if they can possibly avoid it. They've even dropped their X based support to save costs.

• 
  Twiggy Bigwood (@devilscustard) reported 16 minutes ago

  Hey @TalkTalk Your debt recovery company, Moorcroft, have just said they are instructed by you to collect an overdue debt. They are saying they might be able to ‘unbar our services’ if we pay. Considering that you have never given us the service which we paid you for, consistently, for over four years, it is rather ironic. You sent four engineers - two of which gave completely conflicting advice which cost us money - and our account was for fibre broadband. There is NO fibre broadband where we live. Should we send you a bill for four years of payments for non-service? I believe our bill will be considerably larger. Address this problem correctly. Apologise for utterly appalling customer service and call off your spurious claims. You owe your customers for false promises and no service.

• 
  FabFlamingoTuitionCo (@fab_flamingoo) reported 20 minutes ago

  Spent 3 hrs 20 mins trying to resolve an issue with @TalkTalk Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. Absolute Joke. @TalkTalk

• 
  Angus (@Angus_02) reported 20 minutes ago

  @TalkTalk awful service. My 89 & 91yo grandparents (one with Parkinson’s) tried to upgrade their internet & are now left with no working phone line. The engineer admitted he wasn't "very familiar with phones." Now told it's 3 working days just to get a case manager. 👏

• 
  Ron Sands (@ronniesands) reported 22 minutes ago

  @TalkTalk absolutely crap service No access to my email account since Monday and been holding on for 26 mins with nothing

• 
  Carly Louise Abbott (@CarlyLouiseGlen) reported 22 minutes ago

  @WeAreOpenreach As per my original message... It's Openreach that keep cancelling coming out to fix the fault ! So what good is trying to go back to Talktalk when the fault is with Openreach?!