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TalkTalk

TalkTalk outages and service status in New Quay, Wales

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around New Quay, including 0 direct reports.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in New Quay, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in New Quay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TalkTalk Issues Reports Near New Quay, Wales

Latest outage, problems and issue reports in New Quay and nearby locations:

  • aberfoodblog
    Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales

    @TalkTalk keep ringing and emailing my ladywife saying she needs to contact them for an update on her complaint (weeks without broadband). When she does, they can't tell her anything. So a customer complaint about bad customer service is treated with bad customer service.

  • aberfoodblog
    Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales

    @TalkTalk We know how to make a complaint - it's getting @TalkTalk to then deal with it that's the problem. I doubt anyone on here works for TalkTalk - you're just paid to talk nice to the angry customers their indifferent attitude creates.

  • aberfoodblog
    Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales

    @TalkTalk Bethan Thank you for escalating my wife's complaint, but since it's already 2 weeks over your 30 day target, you'd wonder what was happening. She just rang, and was amused her records had my tweets saying 'Ring her!" without anyone ringing her.

  • aberfoodblog
    Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales

    @TalkTalk Live Update Beth and friends. My wife got through to @TalkTalk. 6 weeks after complaint lodged, they said someone would ring her. She requested evening, but her mobile - not landline, she'll be out. SMS received - "We'll ring your landline between 12 & 2". Can't reply to the SMS.

  • aberfoodblog
    Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales

    @TalkTalk Broadband problem logged. 1. New router sent, pointlessly. 2. Engineer sent out. Wrongly told we had to be in. Didn't fix it 3. Trying to find out what's going on, your system says another engineer will be sent out Your inefficiency must cost you a fortune @MarianJebb

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • canarydebs
    Debs Kemp (@canarydebs) reported

    @TalkTalk My stepmum has an issue with her landline. She and my father are vulnerable customers with multiple medical issues. Her son has a power of attorney but this is yet to be registered by you so Customer Services will not talk to him even though she told them they can

  • JGBalders
    jon baldwin (@JGBalders) reported

    @TalkTalk , cusotmere service is ridiculous, I have made a data access requests under GDPR on a number of occassions with the person or AI bot who is supposedly dealing with my complaint, and it has yet to be achknowledged let alone actioned. I have asked to cancel my service

  • RoseOfSeraph
    Rose 🌹 (@RoseOfSeraph) reported

    @DeathlyAcorn Had such bad experiences with Virgin and Sky. TalkTalk were okay but then they started jacking their price up. I went with Hyperoptic this year and it's been ******* brilliant

  • Iamgr8fultoHim
    DeNieCe (@Iamgr8fultoHim) reported

    Has anyone ever tried to contact @TalkTalk customer service on 03451720088 and never gets through, especially if you’re no longer their customer.

  • RichardCurry7
    Richard Vader πŸ’™ (@RichardCurry7) reported

    @rockchic666 @TalkTalk Good luck Alison, took near four months to sort out my elderly aunts' issue with them.

  • CatArthurian
    Catherine Arthur (@CatArthurian) reported

    Update... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🀨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...πŸ€” They will send an ethernet cable by post anyway, or could send someone out to do it – Β£150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?

  • HoneybourneFarm
    Susan πŸ’œπŸ€πŸ’š (@HoneybourneFarm) reported

    @theospreyuk @Shiv_who_burns It's difficult to get hold of someone to actually talk to on this. All I want to know is if I cancel my BT landline (as I don't need it), will it cause problems with my separate Talktalk broadband! I shall persevere!

  • llqdave
    Dave O (@llqdave) reported

    For the second month running, @Talktalk have tried closing a complaint ticket by pretending not to have received a reply. The quality of @TalkTalkGroup's (presumably outsourced) African support centre is appalling. #TalkTalk should be avoided.

  • oluwafifunmii
    Vaughan (@oluwafifunmii) reported

    See the WiFi service Talktalk is giving me 😭😭😭

  • X_The_Andy_X
    X_The_Andy_X (@X_The_Andy_X) reported

    @paulivory1963 @TalkTalk do yourself a favour @paulivory1963 and leave them, they are and always have been a terrible terrible provider. they double billed me for 6 months and i t took 9 months of legal letters to get it paid back