TalkTalk outages and service status in New Quay, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around New Quay, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in New Quay, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in New Quay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near New Quay, Wales
Latest outage, problems and issue reports in New Quay and nearby locations:
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Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales@TalkTalk Live Update Beth and friends. My wife got through to @TalkTalk. 6 weeks after complaint lodged, they said someone would ring her. She requested evening, but her mobile - not landline, she'll be out. SMS received - "We'll ring your landline between 12 & 2". Can't reply to the SMS.
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Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales@TalkTalk Bethan Thank you for escalating my wife's complaint, but since it's already 2 weeks over your 30 day target, you'd wonder what was happening. She just rang, and was amused her records had my tweets saying 'Ring her!" without anyone ringing her.
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Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales@TalkTalk Broadband problem logged. 1. New router sent, pointlessly. 2. Engineer sent out. Wrongly told we had to be in. Didn't fix it 3. Trying to find out what's going on, your system says another engineer will be sent out Your inefficiency must cost you a fortune @MarianJebb
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Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales@TalkTalk keep ringing and emailing my ladywife saying she needs to contact them for an update on her complaint (weeks without broadband). When she does, they can't tell her anything. So a customer complaint about bad customer service is treated with bad customer service.
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Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales@TalkTalk We know how to make a complaint - it's getting @TalkTalk to then deal with it that's the problem. I doubt anyone on here works for TalkTalk - you're just paid to talk nice to the angry customers their indifferent attitude creates.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Tigol (@bigoltiddies) reported@JU51LNS @TalkTalk It was never YOUR email, it belonged to TalkTalk and they simply rented it to you as a perk of being subscribed to their service. You've cancelled or are cancelling so they're no longer giving you a free email and instead asking you to pay. BT does/did the same. As did/does Sky. Virginmedia just straight delete the email address after 90 days. You're making a deal out of nothing. Pay the fiver a month and use the time to port out valuable emails by forwarding them to your other email then when you're confident you've got it all transferred, cancel the payment.
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Gilly G (@glg70) reported@Utilitywaremal still waiting in a call more than 2 week later on a dispute on pricing since you took over TalkTalk, absolutely abysmal service, overpriced & clearly don’t care about customers, was with aol/talktalk for 24 years with rarely an issue!
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Agent PBA (@butchermatt) reported@TalkTalk Wow! What a totally useless customer service person Ijust spoke to. I am appalled at how unhelpful and stupid they were. The call was recorded so please listen to it. Unbelievable!
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Angus (@Angus_02) reported@TalkTalk awful service. My 89 & 91yo grandparents (one with Parkinson’s) tried to upgrade their internet & are now left with no working phone line. The engineer admitted he wasn't "very familiar with phones." Now told it's 3 working days just to get a case manager. 👏
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Sam (@sammypinky1990) reported@TalkTalk absolutely terrible customer service and even worse internet service! 100% would not recommend, emailed customer service giving it 14 days for a response and will follow up with ofcom as it’s impossible to have a conversation with anyone who can help.
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John Peeling 🇺🇦 (@Tambourineman88) reported@TalkTalk how do I log in, getting "We have detected suspicious login behavior and further attempts will be blocked." message
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Ruby Atkin (@ruby__ema) reported@TalkTalk why is your WiFi so bad atm it’s like you’ve given up
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Smile-World (@RedaFibo) reported@TalkTalk again.. your broadband is going up and down every minute since early this morning! How people are supposed to work?? This is getting ridiculous as it’s not the first time! Time to change the ISP provider!
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Einstein (@Einsteinbk285) reported@TalkTalk If it’s not sorted today, I will. I shouldn’t have to make umpteen phone calls and demand to speak to managers to sort this though. I mentioned it on here because people need to know that your customer service is poor.
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Dave O (@llqdave) reportedFor the second month running, @Talktalk have tried closing a complaint ticket by pretending not to have received a reply. The quality of @TalkTalkGroup's (presumably outsourced) African support centre is appalling. #TalkTalk should be avoided.