TalkTalk Outage in New Quay, County of Ceredigion, Wales

@TalkTalk Live Update Beth and friends. My wife got through to @TalkTalk. 6 weeks after complaint lodged, they said someone would ring her. She requested evening, but her mobile - not landline, she'll be out. SMS received - "We'll ring your landline between 12 & 2". Can't reply to the SMS.

@TalkTalk Bethan Thank you for escalating my wife's complaint, but since it's already 2 weeks over your 30 day target, you'd wonder what was happening. She just rang, and was amused her records had my tweets saying 'Ring her!" without anyone ringing her.

@TalkTalk We know how to make a complaint - it's getting @TalkTalk to then deal with it that's the problem. I doubt anyone on here works for TalkTalk - you're just paid to talk nice to the angry customers their indifferent attitude creates.

@TalkTalk keep ringing and emailing my ladywife saying she needs to contact them for an update on her complaint (weeks without broadband). When she does, they can't tell her anything. So a customer complaint about bad customer service is treated with bad customer service.

@TalkTalk Broadband problem logged. 1. New router sent, pointlessly. 2. Engineer sent out. Wrongly told we had to be in. Didn't fix it 3. Trying to find out what's going on, your system says another engineer will be sent out Your inefficiency must cost you a fortune @MarianJebb

@TalkTalk I've just noticed you charged me £2.56 this month for "services in advance" - I've been with you for 2 months and the deal I agreed to included the first 3 months free! So why am I being charged anything right now?! Sort this out! Your customer service is appalling!

What's up @TalkTalk, or should I say what's down?

@TalkTalk Total loss of service here in the CF31 area in Wales too!!!! This is not acceptable!!! @TalkTalk

@TalkTalk My internet is down

@TalkTalk why do I have no service? I am currently thinking of leaving you. Disgraceful service lately

@TalkTalk anyone experiencing a sudden crap internet just after refusing their offer to upgrade (and to stick with them for extra 18 months?) Just curious to know if in the only unlucky one. I find hard to believe this is pure coincidence.

@TalkTalk my email has been hacked by someone called cezsar Gimenezz and is sending emails in Cyrillic script. There is now way I can change my password and all emails are being forwarded to them. This is a complete disaster and has disabled my @amazon account. HELP!

Another week leaving an elderly man on his own isolated because you can’t seem to fix a simple landline. One person fails to book the engineers appointment and then when you promise it’s booked, IT DOESNT GO AHEAD. What is wrong with you Talktalk?!?!

@TalkTalk **** still doesn’t work rather just have **** all than have your **** absolute scam

@TalkTalk crashed 3 times again today, messing up the children's online schooling. Over the last year crashed more than once a day. Disgusting service!