TalkTalk outages and service status in New Quay, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around New Quay, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in New Quay, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in New Quay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near New Quay, Wales
Latest outage, problems and issue reports in New Quay and nearby locations:
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Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales@TalkTalk keep ringing and emailing my ladywife saying she needs to contact them for an update on her complaint (weeks without broadband). When she does, they can't tell her anything. So a customer complaint about bad customer service is treated with bad customer service.
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Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales@TalkTalk Live Update Beth and friends. My wife got through to @TalkTalk. 6 weeks after complaint lodged, they said someone would ring her. She requested evening, but her mobile - not landline, she'll be out. SMS received - "We'll ring your landline between 12 & 2". Can't reply to the SMS.
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Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales@TalkTalk Broadband problem logged. 1. New router sent, pointlessly. 2. Engineer sent out. Wrongly told we had to be in. Didn't fix it 3. Trying to find out what's going on, your system says another engineer will be sent out Your inefficiency must cost you a fortune @MarianJebb
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Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales@TalkTalk We know how to make a complaint - it's getting @TalkTalk to then deal with it that's the problem. I doubt anyone on here works for TalkTalk - you're just paid to talk nice to the angry customers their indifferent attitude creates.
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Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales@TalkTalk Bethan Thank you for escalating my wife's complaint, but since it's already 2 weeks over your 30 day target, you'd wonder what was happening. She just rang, and was amused her records had my tweets saying 'Ring her!" without anyone ringing her.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk In Nov 2024 we had a huge huge fibre installation problem with these. Made umteen contacts,got some calls with no outcome.Onething they would not or couldn't do was sending an engineer to fix the issue.Still don't know if it was money or company policy
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Jane Bartlett (@janebartlett100) reported@TalkTalk please explain why you leave an 85 year old with no phone and no help. One week and nothing. Messaging her has stressed her beyond belief Message me urgently
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Kieran Firth-Bernard (Animation account) (@KFBanimation) reportedWednesday was my four-year mark I've been printing paper at school, and Thursday was the one MONTH mark of having NO WI-FI after coming back from Sicily! 😣 TalkTalk have been utterly useless to help us throughout the month, and we're hoping to finally get it sorted on Tuesday.
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Kerrie (@WF2K_) reported@llqdave @TalkTalk @TalkTalkGroup They did that to me as well until I sent them a blunt response. And no, talking to customer service on here doesn't help much at all. They have less access than those on webchat and email etc.
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xsandwich (@xsandwich) reported@TalkTalk Utterly abysmal customer service. Initial chat online re: end of my contract; misinformed and dismissed. Apparently escalated to Customer Service management to hear back within 24 hours. Nothing; it's two weeks later. #badcustomerservice @Ofcom
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DeNieCe (@Iamgr8fultoHim) reportedHas anyone ever tried to contact @TalkTalk customer service on 03451720088 and never gets through, especially if you’re no longer their customer.
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TalkTalk (@TalkTalk) reported@JU51LNS I am sorry to hear that you feel this way, however, from 7 July, if you’re not a TalkTalk broadband customer and haven’t subscribed, you won’t be able to access your email. Elizabeth
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Agent PBA (@butchermatt) reported@TalkTalk Wow! Really! The worst company I've dealt with in decades! The customer service people call quoting from some rules and procedures book but don't actually listen to what you are saying to them! Useless.
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Twiggy Bigwood (@devilscustard) reported@Andy_Ross1962 @TalkTalk Sounds brilliant! We are using a Smarty sim in a mobile router. Have done for nearly a year. It’s the only way to get any WiFi. Most of my videos are uploaded on the side of the road! TalkTalk know our problems, did nothing and kept taking the cash!
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Lozzs hide away (@lozzshideaway) reported@TalkTalk my Wi-Fi is only blinking orange since 10 o’clock last night and it won’t change to white and I can’t access the account because it’s my mum’s name and she’s at work any help