TalkTalk outages and service status in New Quay, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around New Quay, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in New Quay, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in New Quay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near New Quay, Wales
Latest outage, problems and issue reports in New Quay and nearby locations:
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Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales@TalkTalk Bethan Thank you for escalating my wife's complaint, but since it's already 2 weeks over your 30 day target, you'd wonder what was happening. She just rang, and was amused her records had my tweets saying 'Ring her!" without anyone ringing her.
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Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales@TalkTalk keep ringing and emailing my ladywife saying she needs to contact them for an update on her complaint (weeks without broadband). When she does, they can't tell her anything. So a customer complaint about bad customer service is treated with bad customer service.
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Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales@TalkTalk Live Update Beth and friends. My wife got through to @TalkTalk. 6 weeks after complaint lodged, they said someone would ring her. She requested evening, but her mobile - not landline, she'll be out. SMS received - "We'll ring your landline between 12 & 2". Can't reply to the SMS.
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Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales@TalkTalk Broadband problem logged. 1. New router sent, pointlessly. 2. Engineer sent out. Wrongly told we had to be in. Didn't fix it 3. Trying to find out what's going on, your system says another engineer will be sent out Your inefficiency must cost you a fortune @MarianJebb
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Tony Jones (@aberfoodblog) reported from Llanychaiarn, Wales@TalkTalk We know how to make a complaint - it's getting @TalkTalk to then deal with it that's the problem. I doubt anyone on here works for TalkTalk - you're just paid to talk nice to the angry customers their indifferent attitude creates.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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C h a d d y (@dcbain21) reported@TalkTalk I’ve had no internet or broadband for almost 2 hours. Done all router tests and unplugged etc and still nothing. I’m in HD7 are you having issues?
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Agent PBA (@butchermatt) reported@TalkTalk If I'm moving out of a flat why send me a return bag for the routers TO THE OLD ADDRESS? I need it sending to the new address or to a friend who can post them back! Help!!!
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Dave O (@llqdave) reported@TalkTalk @WF2K_ You can see why so many customers refuse to deal with the social media team. We know you can't do anything to help, and the only thing you can do is push us back to the non-functioning team that we are complaining about. Until management starts managing, #Talktalk is best avoided
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Steven A. McKay (@SA_McKay) reportedTalkTalk really bad for anyone else over the past few days? Either really slow or just down completely for minutes at a time. @TalkTalk
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G (@gilbertsanchz) reportedReal world weight, then the fix. SQL injection has powered some of the largest breaches in history. The 2017 Equifax era of breaches, TalkTalk, Heartland Payment Systems: hundreds of millions of records, much of it through injection flaws. It has sat at the top of the OWASP vulnerability lists for two decades. The fixes are well known. For SQLi: parameterized queries, which keep user input permanently separated from database commands. For XSS: input validation and output encoding, so anything a user submits gets treated as text, never as runnable code. Never trust user input. Sanitize and validate everything, every time.
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Ruth Lampard (@ruth_lampard) reported@TalkTalk I said I want to speak to a customer service agent. That apparently was the key phrase that took me to a person. The Chat could have told me that. It didn’t. I’m have concluded the @TalkTalk chat is a poorly programmed AI designed to frustrate engagement with customers.
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Dave O (@llqdave) reportedFor the second month running, @Talktalk have tried closing a complaint ticket by pretending not to have received a reply. The quality of @TalkTalkGroup's (presumably outsourced) African support centre is appalling. #TalkTalk should be avoided.
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Toby The Kinky Latex Catboy (@KinkToby) reportedgod talktalk support is so useless. What do you mean ive been talking to you for 3 hours and you tell me to turn my hub off and on again?? I did that 3 ******* hours ago!!!!!
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MR COOL (@Lifeline04India) reported@TalkTalk talk Talk is Down Globally? Please confirm as ur support team is pathetic
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Deano (@mezza_68) reported@TalkTalk You must have the worst customer service of ANY company we have ever dealt with. 3 attempts to get a new router, got through security each time. Complaints team call - surprise surprise, the security details don’t match. Call me cynical but it’s a quick way to resolve!