TalkTalk Outage Report in New Quay, County of Ceredigion, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in New Quay, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in New Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (60%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (7%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near New Quay, Wales
Latest outage, problems and issue reports in New Quay and nearby locations:
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Tony Jones
(@aberfoodblog) reported
from
Llanychaiarn, Wales
@TalkTalk We know how to make a complaint - it's getting @TalkTalk to then deal with it that's the problem. I doubt anyone on here works for TalkTalk - you're just paid to talk nice to the angry customers their indifferent attitude creates.
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Tony Jones
(@aberfoodblog) reported
from
Llanychaiarn, Wales
@TalkTalk Bethan Thank you for escalating my wife's complaint, but since it's already 2 weeks over your 30 day target, you'd wonder what was happening. She just rang, and was amused her records had my tweets saying 'Ring her!" without anyone ringing her.
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Tony Jones
(@aberfoodblog) reported
from
Llanychaiarn, Wales
@TalkTalk Live Update Beth and friends. My wife got through to @TalkTalk. 6 weeks after complaint lodged, they said someone would ring her. She requested evening, but her mobile - not landline, she'll be out. SMS received - "We'll ring your landline between 12 & 2". Can't reply to the SMS.
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Tony Jones
(@aberfoodblog) reported
from
Llanychaiarn, Wales
@TalkTalk Broadband problem logged. 1. New router sent, pointlessly. 2. Engineer sent out. Wrongly told we had to be in. Didn't fix it 3. Trying to find out what's going on, your system says another engineer will be sent out Your inefficiency must cost you a fortune @MarianJebb
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Tony Jones
(@aberfoodblog) reported
from
Llanychaiarn, Wales
@TalkTalk keep ringing and emailing my ladywife saying she needs to contact them for an update on her complaint (weeks without broadband). When she does, they can't tell her anything. So a customer complaint about bad customer service is treated with bad customer service.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Baasha
(@Baasha666) reported
@TalkTalk Please see my 1* truspilot review, which Alina replied today. Name of sukhvinder. I have lost the will of calling to cancel and complain by telephone, can you please get it sorted.
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David Ian Taylor
(@DavidIanTaylor1) reported
@TalkTalk Why is it so difficult to confirm if an engineer is coming to install broadband today? Is this indicative of the service I can expect going forward?
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Michael Wilson 🏳️🌈
(@mremw1991) reported
@TalkTalk DM'ed you asking for the full fibre complaint number an hour ago and nothing. Can you respond to the DM ASAP or reply to this with the number.
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Ian Beeby 🇪🇺🇮🇪
(@ibeeby) reported
How on earth do I complain to @talktalk? My mother is having trouble with her broadband and the symptoms suggest a router issue but the idiots on the 'phone keep saying that nothing is wrong. She is vulnerable. Grrr.
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Marisa Peek
(@TheOneMarisa) reported
@TalkTalk I’ve been trying to cancel my service for the past 2 hours. You either transfer to an “unknown extension” or cut me off. Latest person “Sam” went silent after confirming she was going to record me for terms and conditions to cancel. Everything is unplugged, where do I send it?
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Marisa Peek
(@TheOneMarisa) reported
@Baasha666 @TalkTalk I’ve had the same. It’s like a sect. This must be illegal. I’ve spoken to 9 people, currently on a dead line after Arwen passed me to Sam who was recording and then went quiet. It’s disgusting and I hope no one takes their service. #talktalkscam #dontusetalktalk
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Marisa Peek
(@TheOneMarisa) reported
@TalkTalk I did, 3 times. Hung up on. Finally got a confirmation number. It’s taken over 2 hours of calling and chat attempts. (Chat while on the phone - multi-tasking your never ending scam). It’s frankly disgusting and I will now be moving my mother away from you as well.
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David Ian Taylor
(@DavidIanTaylor1) reported
@talktalk customer service is probably the worst I've ever dealt with
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richard watters
(@richard_watters) reported
@ubernista @TalkTalk It does seem strange. It looks like they have suggested cancelling the contract and starting a new one to save sending an engineer/new wifi router out to fix straight away and push the problem 2weeks down the line
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Elliot
(@elliotstrongman) reported
@TalkTalk i’ve been without internet since saturday and your customer service team are advising me I may need to wait until Thursday to even get a call back? I work from home this is not good enough I need internet