TalkTalk outages and service status in New Quay, Wales

Problems in the last 24 hours in New Quay, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in New Quay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near New Quay, Wales

Latest outage, problems and issue reports in New Quay and nearby locations:

• 
  Tony Jones (@aberfoodblog) reported 10 minutes ago from Llanychaiarn, Wales

  @TalkTalk keep ringing and emailing my ladywife saying she needs to contact them for an update on her complaint (weeks without broadband). When she does, they can't tell her anything. So a customer complaint about bad customer service is treated with bad customer service.

• 
  Tony Jones (@aberfoodblog) reported 31 minutes ago from Llanychaiarn, Wales

  @TalkTalk We know how to make a complaint - it's getting @TalkTalk to then deal with it that's the problem. I doubt anyone on here works for TalkTalk - you're just paid to talk nice to the angry customers their indifferent attitude creates.

• 
  Tony Jones (@aberfoodblog) reported 32 minutes ago from Llanychaiarn, Wales

  @TalkTalk Bethan Thank you for escalating my wife's complaint, but since it's already 2 weeks over your 30 day target, you'd wonder what was happening. She just rang, and was amused her records had my tweets saying 'Ring her!" without anyone ringing her.

• 
  Tony Jones (@aberfoodblog) reported 41 minutes ago from Llanychaiarn, Wales

  @TalkTalk Live Update Beth and friends. My wife got through to @TalkTalk. 6 weeks after complaint lodged, they said someone would ring her. She requested evening, but her mobile - not landline, she'll be out. SMS received - "We'll ring your landline between 12 & 2". Can't reply to the SMS.

• 
  Tony Jones (@aberfoodblog) reported 53 minutes ago from Llanychaiarn, Wales

  @TalkTalk Broadband problem logged. 1. New router sent, pointlessly. 2. Engineer sent out. Wrongly told we had to be in. Didn't fix it 3. Trying to find out what's going on, your system says another engineer will be sent out Your inefficiency must cost you a fortune @MarianJebb

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jake (@odetomercury) reported 5 minutes ago

  @TalkTalk Hi. Any issues reported in ST16? Internet is not working. I see there may be an issue with phone line in our area? Is there an ETA on a fix?

• 
  ☮️ John Fielder - #NeverAgain for anyone (@JohnFielder1) reported 7 minutes ago

  Had @talktalk full fibre for 9 days now. Not impressed as it has never worked. They have set up their end incorrectly, and seem in no hurry to fix it. Their engineer not coming until Tuesday pm Not sure why they insist on an engineer to my house as the problem isn't here

• 
  SlidetoSurvive (@Slide2Survive) reported 12 minutes ago

  @TalkTalk hi is there a reason why you have failed to fix my mother in laws phone since Christmas and have still taken her payments and now she has stopped them you send payment demands.

• 
  Rob Ranby (@Rob_Ranby) reported 14 minutes ago

  @TalkTalk No, we can do it in public. After 3 months of zero service you're now refusing me compensation by lying about the events, when clearly I had no service.

• 
  Deano (@mezza_68) reported 15 minutes ago

  @TalkTalk You must have the worst customer service of ANY company we have ever dealt with. 3 attempts to get a new router, got through security each time. Complaints team call - surprise surprise, the security details don’t match. Call me cynical but it’s a quick way to resolve!

• 
  Marilyn (@Mrs_Mazzy) reported 17 minutes ago

  @jomickane @Benleo I’ve had little problems with TalkTalk, and when there was got sorted. Been with them since about 2009. My daughter joined at same time but has been with Virgin and Sky since and had nothing but trouble. I’m hoping my luck carries on, but you never know 🤞

• 
  Valley Girl (@FFWondeful) reported 19 minutes ago

  @talktalk my services were disconnected and your team is forcefully telling me to pay for it even though I explained to them respectfully the situation …bad customer service very rude agents .

• 
  Fazillionaire (@FAZILLION) reported 21 minutes ago

  @TalkTalk I refuse to pay the cancellation fee or call this number. I need an express guarantee that I will not be charged an exorbitant cancellation fee for a service I have not used yet. This is the only action I want from TalkTalk..

• 
  Ross Ward (@rossward1989) reported 21 minutes ago

  @TalkTalk I have not had Internet now for 5 days, I spoke to you regarding this on the first day of no service, you said you was sending an engineer and then a home visit which I took time off work nobody came, you then just closed my complaint with no consultation this is poor

• 
  jon baldwin (@JGBalders) reported 23 minutes ago

  @TalkTalk customer service is ridiculous, I have made a data access requests under GDPR on a number of occassions with the person or AI bot who is supposedly dealing with my complaint, and it has yet to be achknowledged let alone actioned. I have asked to cancel my service