Tesco Mobile outages and service status in Deiniolen, Wales

Problems in the last 24 hours in Deiniolen, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Deiniolen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Deiniolen, Wales

Latest outage, problems and issue reports in Deiniolen and nearby locations:

• 
  MOILIN CYF (@Deiniolman) reported 27 minutes ago from Deiniolen, Wales

  @tescomobile Today l decided to make my protest against Tesco's horrible TV advertisement by cancelling my Tesco Mobile account. I explained why and the girl put the phone down on me. You can't get much more anti English than that.

• 
  Mike Lock (@mikki1025) reported 57 minutes ago from Bangor, Wales

  @tescomobile Is there a problem with Tesco Mobile App at the moment. The payment card option doesn’t seem to be working.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Victoria Ogonna (@vikkyug2016) reported 3 minutes ago

  @tescomobile @tescomobile Hello, I have a Tesco locked Motorola G5 phone. I’m currently in Nigeria and I no longer have a Tesco SIM or UK phone number.I tried using the unlock form but it requires a UK number and recent call, which I can’t provide.Pls can you help me unlock my phone manually?

• 
  Scott Small (@scottjsmall) reported 3 minutes ago

  @tescomobile you are great at taking our money, but when it comes to leaving, you just lie. I was told 7 days to unlock a phone from you, (which we have fully paid for) 7 days pass, and now you cannot help as you haven’t received an email, shocking from a company of this size

• 
  KW (@tottmak) reported 3 minutes ago

  @tescomobile @silveryk Midsomer norton and bath signal never great

• 
  Jill Collier 🟥 (@JillCollier16) reported 5 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  Maly (@MARnHAR) reported 5 minutes ago

  @tescomobile really SUCKS

• 
  montyniblet (@montyniblet) reported 7 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Lynzy 🌻 (@Lynzyhope) reported 10 minutes ago

  @tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!

• 
  Shaun Reviewer (@ReviewShau42660) reported 12 minutes ago

  @tescomobile Thanks for getting back to me. BH4 8AY area still ZERO - 1 bar signal at best. Buying a tesco mobile for Bournemouth area? Think again.

• 
  m n (@silsonit) reported 15 minutes ago

  @tescomobile Just tried to tell your customer services you’ve failed PCI , taking money out of my acct but not giving me an order number/ack , in fact an email to say please complete the order. Down 47.99 and no phone. Customer services just didn’t care. Reporting appropriately!

• 
  Sarah Kears (@SarahKears) reported 18 minutes ago

  @tescomobile disgusted with your costumer service this week after my mum reported my nephew being groomed online on a phone number she pays for 3 days later it is still active and you can’t tell us when it will be disconnected. Keep your kids and grandkids away from @tescomobile