Tesco Mobile Outage in Ystalyfera, Neath Port Talbot, Wales

Well, that's my Nokia 216 finally sorted out, finally received a SIM card, and requested for an e-Top Up card too. Now l need to register my clubcard and the e-Top Up card to the mobile, soon as it arrives. Thanks to @tescomobile for the help, I can't wait to use my new cellphone

@tescomobile I do enjoy your network, even being part of the @O2 family

@tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

Who would've thought l would fall in love with my new Nokia 2.2, best damn smartphone I've had since my days of the iPhone 5 and the Sony Xperia Z3, even they were great phones too, such a shame l was paying way too much for my contract on both phones @tescomobile @tescomobileire

@SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

@tescomobile I spent one and a half hours this morning in tesco phone shop then another hour with customer services. Everyone was sorry but useless to help me

@tescomobile With 4 contracts. I will be looking to cancel them all and taking my business elsewhere. Plus your customer service team ended my call mid sentence because they couldn’t be bothered

@tescomobile I did question it but was told it would still be applied. All very well to offer to cancel it but Black Friday deals have finished now and it was my daughters birthday present. Shall I just take it back off her? 💩 service all round. I’ve been a loyal mobile customer for years

@tescomobile Oh really??? I bought a “Clubcard” deal iPhone 12 on Black Friday but the sales man made a mistake and didn’t apply my Clubcard so I never got the deal. Fast forward and I’m billed for the full price and after a lot of “I’m sorry’s”, there’s nothing we can do now but cancel

@tescomobile definition of fraud wrongful or criminal deception intended to result in financial or personal gain. So I a customer who paid you to provide a product and a service am a possible fraudster. Whilst you hold on to my money and don't provide the goods or services.

@tescomobile Still awaiting to hear from fraud team. Customer not Fraudster #disappointedcustomer.

@tescomobile when is your fraud team going to resolve my issue and authorise my refund of over £200 for a phone order that you cancelled without a valid reason. No deadline for contacting me has been met. #christmasiscancelled #alliwantiswhatipaidfor #disappointeddaughther.

@tescomobile after delivering our new phone to the wrong address, pretending to investigate, police proving it was returned to you, you still refuse to replace the phone and bill us for one we never received, Great customer service!!

@tescomobile Why is your customer service so poor. Quick enough to take my money on black Friday and then cancel my order and won't tell me why. No sign of refund. Several store visits, several phone calls, several Web chats, several dm's no answers. @tescomobile #disappointedcustomer.

@tescomobile we left because of rubbish network now we get rubbish customer service 🤬 glad to be gone now we just need to get back the overcharged monies