Tesco Mobile outages and service status in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Richard_Sherlock (@SherlockRichard) reported 28 minutes ago from Llanelli, Wales

  @tescomobile I've had no service for 16 hours now im fuming 😤

• 
  Nicola Fine (@NicolaFine1) reported 36 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Donna Mac (@DonMacWood) reported 38 minutes ago from Swansea, Wales

  @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

• 
  Deb (@DebbeeHorwood) reported 41 minutes ago from Swansea, Wales

  @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

• 
  Chloe Mastaglio-Fox (@CMastaglio_93) reported 46 minutes ago from Landore, Wales

  @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mary F. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇮 🏴✝️⚖ (@sustainablist1) reported 5 minutes ago

  Sorry @tescomobile you have just lost my business. 36hrs to resolve an problem. Still unresolved. You have made many issues that other companies have. Transferring your call centres abroad. Is one. Changing all your telephone access numbers is 2 . I'm not a big customer.

• 
  Andy 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AndyOopNorthGB) reported 6 minutes ago

  @DerylLynn @SBarrettBar @tescomobile Agreed (O2) but I believe it’s essentially a lower priority part of their network. Will try a SIM on EE or another first before switching

• 
  Lee James (@wots_kraken) reported 6 minutes ago

  @DaveKendallPho1 @tescomobile It's honestly awful man. It's just getting worse and worse

• 
  Orson (@Orsonkartt) reported 7 minutes ago

  @tescomobile I’m still receiving very flaky service , went to my local Tesco phone shop. They reckon it’s to do with the weather and Recomended taking on another service like ee so that while Tesco is down, which it is often , I can still get data. Good idea ? Or no?

• 
  BeckyRichards (@BeckyRichards4) reported 12 minutes ago

  @tescomobile utterly appalling customer service received today! I have tried using the webcast and calling still no further forward with resolving my issue

• 
  Scott Small (@scottjsmall) reported 17 minutes ago

  @JohnStable24816 @tescomobile Worst ever provider to deal with when you leave them. British law says transferring mobile numbers should be easy, and done straight away. It took two months for Tesco to release my son’s number. No phone for a teenage, life was hell at the time.

• 
  🏌🏼‍♂️ (@Mr_k_hills) reported 17 minutes ago

  @tescomobile I’ve started a contract with you 2 weeks ago.. I ported my old number to you using my pac code. Since then I can’t make calls or text or use data off of WiFi.. and any contact I have with customer service I’m getting fobbed off. Can you fix this

• 
  KJ (@riverofstardust) reported 17 minutes ago

  @tescomobile you've told my mum tonight she can't use her upgraded phone for 3 weeks due to sim change (to smaller sim) but no one told her this when she upgraded? And she was asked 3 times how she got the sim which you sent with the phone!! This is awful customer service

• 
  Dean Cahill (@deancahill_) reported 19 minutes ago

  @tescomobile fix ur WiFi mate

• 
  Eleanor Burrell (@Eleanor000001) reported 20 minutes ago

  @tescomobile I have had no mobile data since porting my number, been sent a replacement sim which hasn’t worked everyone at customer service just says it’s completed when it clearly hasn’t as it is not working