Tesco Mobile

Tesco Mobile Outage Report in Swansea, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Swansea, Wales 01/11/2026 16:40

January 11: Problems at Tesco Mobile

Tesco Mobile is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Swansea, Wales

The most recent Tesco Mobile outage reports came from the following cities: Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomSwansea Phone
United KingdomLlanelli Phone
United KingdomPort Talbot Phone
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • wadgers Pennie Wadge (@wadgers) reported

    @tescomobile don't know if you'd be able to help, but keep trying to send finished hunt and it keeps failing to send! is that your end or mine?

  • jamiecaines22 Jamie caines (@jamiecaines22) reported

    @tescomobile any reason why your app is taking so long to load are you doing maintenance to it or is it down?

  • MarkJamesWalton Mark Walton (@MarkJamesWalton) reported

    @Alicja942 @tescomobile Funny how the app suddenly starts crashing/freezing/quitting. Mine has never been as bad as it is now, just as there's a 'chance' to win something.

  • BootsieFee BootsieFee (@BootsieFee) reported

    @tescomobile can't perform a SIM swap, also can't deliver replacement SIM cards, and have a customer 'care' team that tell you different things everytime. Took me 5 weeks to get a working phone last time I lost my phone... only on day 5 this time... @tescomobile SORT it out!!!

  • tux1234 Tux (@tux1234) reported

    @TwitterSupport Any chance of fixing the Arkose challenge failure to load? I need to DM @tescomobile before 9th April but apparently my account needs to pass the challenge? The challenge never loads?

  • Alba68Saor SaorAlba68 (@Alba68Saor) reported

    @tescomobile As soon as my contract is up I will be going elsewhere. I have had more issues with Tesco Movile in a few months than I ever had with over 20 years of owning a mobile phone. The #poorcustomerservice is just the icing on the cake as far as I'm concerned. Poor coverage also.

  • GlasgowSaint Philip Gilliam (@GlasgowSaint) reported from Lunan Bay Hamlet, Scotland

    @tescomobile I have a warning saying I gave used up over 2 GB of data already this month ? However my recent new deal is for 6GB ? Help please? Ta

  • cookiekate76 Kate Webb (@cookiekate76) reported

    @tescomobile service has been seriously reduced in my local area for nearly 3 weeks. Apparently there is a fault with the local o2 mast… for how much longer? Surely we are entitled to compensation for service not received literally as soon as i leave my home!

  • Cap_Dusty CaptainDusty (@Cap_Dusty) reported

    Just spent an hour and a half on the phone to @tescomobile for an hour and 20 minutes for a serious issue just to get palmed off and told there's nothing they can do!! You treat people like they're nothing. It's disgusting.

  • ram64646464 rami (@ram64646464) reported

    @tescomobile Hi, I keep getting an error when trying to top up on the app for a week straight now. Not an issue with my card or funds, can i get some help