Tesco Mobile

Tesco Mobile Outage Report in Swansea, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Swansea, Wales 03/23/2026 07:15

March 23: Problems at Tesco Mobile

Tesco Mobile is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • anthony_duncalf Anthony Duncalf (@anthony_duncalf) reported

    @tescomobile I'm not a Tesco mobile customer myself but my parents and my Uncle are. I get around 20mbps on SMARTY which runs on 3 network pretty much everywhere there's 4G.

  • Dag44159 AnilDagar (@Dag44159) reported

    @tescomobile what is your complaints procedure. The online links don’t work. What a shabby service. No transparency

  • LouNikongll Lou (@LouNikongll) reported

    @tescomobile My point here is I have had my debit blocked due to this, it could have been worse, and I wanted to escalate it to Tesco toincrease awareness... Possibly help to reduce the risk to other customers experiencing this hassle....

  • botla_karthik Karthik Botla (@botla_karthik) reported

    @tescomobile I was really disappointed with the experience I had. Even though I had all the documents even didnt care to see them, I really Lost interest to buy a mobile with Tesco. Sorry tesco you lost a customer because of your staff behaviour.

  • gembob86 Gemma (@gembob86) reported

    @tescomobile I'm having huge problems trying to redeem my code for free 6 month subscription to club card plus. Contacted you last week via website but still haven't received any help :(

  • BagaChipzfan Just H (@BagaChipzfan) reported

    @tescomobile I don't think it's your fault. I know O2 are your feeder network. It said it was from them

  • SteveinReading Steve Lewis (@SteveinReading) reported

    @HMRCcustomers @beckbrady75 I've had 5 in 2 days! Sick of it! Blocked and reported each time but they use a different number. Can't the phone networks shut this down? @tescomobile ?

  • disneystace Stacey / 400 days until WDW ✨ (@disneystace) reported

    @tescomobile can I get some help please

  • kidcookster Kid Cookster (@kidcookster) reported

    @tescomobile If you were there to listen, it wouldn’t take 4 months to get an old lady’s money back, which you have now agreed to do in vouchers, having promised 3 times a cheque was in the post…your not there to help, all about grabbing old ladies money, and lying. Let’s revisit this soon🤔

  • PepperQ13 0-Infinity (@PepperQ13) reported

    @tescomobile customer service appalling, rude. As if you are doing us a favour. Tesco you should be ashamed. You can’t even be bothered to contact us back.