Tesco Mobile outages and service status in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Richard_Sherlock (@SherlockRichard) reported 40 seconds ago from Llanelli, Wales

  @tescomobile I've had no service for 16 hours now im fuming 😤

• 
  Deb (@DebbeeHorwood) reported 14 minutes ago from Swansea, Wales

  @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

• 
  Nicola Fine (@NicolaFine1) reported 18 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Chloe Mastaglio-Fox (@CMastaglio_93) reported 40 minutes ago from Landore, Wales

  @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

• 
  Donna Mac (@DonMacWood) reported 46 minutes ago from Swansea, Wales

  @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Legal Style Blog (@legalstyleblog) reported 6 seconds ago

  @Matthew1542810 @tescomobile I never received any confirmation in any form and in fact when I contacted customer service they told me it didn’t go through… which meant they were helping me be double charged

• 
  Sam Parfett (@sam_parfett) reported 2 minutes ago

  @tescomobile I have sent a PM regarding your horrendous customer service and a brand new iPhone that won’t switch on and your reluctance to replace even though Apple have advised you should due to being brand new. Please reply asap

• 
  chatterbox (@chatkins1) reported 5 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?

• 
  David Dickens (@ItsPlanZ) reported 5 minutes ago

  Hi. Since ui8.5 my phone is becoming unusable, very slow, buggy, apps not responding, syst ui not responding errors, apps causing other apps to force close, apps taking forever to load. All this is from ui8.5 @tescomobile

• 
  𝖎𝖟𝖟𝖞 (@izzymotogp) reported 7 minutes ago

  @tescomobile After logging a complaint with you back in April after the terrible service I received after my sister passed away - I have had no acknowledgment or final response in over 8 weeks despite chasing. Please respond so I can go to the communications ombudsman.

• 
  Rufus🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@RobertJudd4) reported 12 minutes ago

  @tescomobile Strange in this GPS accurate tech with mobiles that Tesco cannot differentiate between Greece and Albania, arrived in Corfu Greece to be told that Tesco that Greece is a home destination and you are covered for use on your mobile, several days later, another message,welcome to Albania, I have not moved my location, I have never been to Albania, get back to find I have some charges as phone says I was in Albania, Corfu is close to Albania, about 5 miles, the solution according to Tesco is to turn off roaming data,put your data allowance to zero. Seems pointless to have Tesco as that is why I changed because no charges in EU. To be fair to Tesco they gave me a credit but this must be a common problem with Corfu.

• 
  Rob McPhee (@Rob_McPhee_UK) reported 12 minutes ago

  @DaveKendallPho1 @Trebornotrub @tescomobile O2 is the answer to your question. I was with them but changed to Lebara who piggyback onto Vodafone. The signal is so much better. Text messages come through straight away. Sometimes I would have to wait for up to an hour with O2. I also pay about 70% less.

• 
  Antty (@Antty629802) reported 15 minutes ago

  @tescomobile The issue I have is that I want to pay my daughters bill and I'm not being allowed to. I don't want an app

• 
  RossGraham (@RossGraham4780) reported 15 minutes ago

  4 bars/5G = No network connection. @tescomobile 👏

• 
  Legal Style Blog (@legalstyleblog) reported 19 minutes ago

  @AlexGodofsky @tescomobile I really am open to things having errors; that's life. But the fact that they seem to treat an order being completed without the user going through with it as stochastic is… bad