Tesco Mobile

Tesco Mobile Outage Report in Swansea, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Swansea, Wales 01/12/2026 10:15

January 12: Problems at Tesco Mobile

Tesco Mobile is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Swansea, Wales

The most recent Tesco Mobile outage reports came from the following cities: Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomSwansea Phone
United KingdomLlanelli Phone
United KingdomPort Talbot Phone
United KingdomSwansea Phone
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Jess_Simpson645 Jessica Simpson 🇬🇧🇬🇧🇬🇧 (@Jess_Simpson645) reported

    @tescomobile @O2 not sure which of you might be able to help me but I'm being absolutely bombarded with unwanted spam calls from O20 numbers. As quick as I block them they pop up again with a different number. Latest one 020 3768 9411

  • hoodedpigwoman hoodedpigwoman (@hoodedpigwoman) reported

    And: @tescomobile : no, you can't speak to a supervisor, they can't speak to customers And best of all: T: We'll have to ask for an unlock code and it could be 20 days to arrive. Can we have a number to call you on? Me: only a landline T: no, it has to be a mobile Me: wtf?

  • CarlMalkin6 Carl Malkin 💙 (@CarlMalkin6) reported

    Does anyone @tescomobile know what they are doing? It appears customer services hate customers and are intent on driving them all to other providers.

  • mpspencer180 Michael Spencer (@mpspencer180) reported

    @tescomobile is your Tescomobile app having issues. Nothing loading and saying there is an error. Deleted and reinstalled and now can’t get on at all?

  • cappsperhaps Alice 💙 (@cappsperhaps) reported

    Trying to leave @tescomobile and unlock a phone to a different network should honestly be a Crystal Maze challenge. JUST TELL ME WHERE TO PUT THE PUK CODE YOU COWARDS

  • CaptainJames37 James Andrews (@CaptainJames37) reported

    @tescomobile They were told they couldn’t cancel until they returned the phone, but the point is they still haven’t received the phone! Meanwhile they are over £200 out of the pocket, no phone and no idea if/when they’ll get refunded

  • CaptainJames37 James Andrews (@CaptainJames37) reported

    @tescomobile Yes they have asked to cancel, but were told they couldn’t as it was ‘under investigation’. My dad (the account holder) has spoken to various people regularly over the last 2 weeks but nothing has been resolved yet. Just concerned as I mentioned he’s elderly and getting stressed

  • anita_searle Anita Searle (@anita_searle) reported

    @tescomobile Can't access account through phone app and website on laptop says account details invalid. Live chat said no problems and to switch off and on again. Tamworth Area B77 - are there any known problems?

  • westaerialphoto Phillip West (@westaerialphoto) reported

    @Mrs_A_Campbell @tescomobile @SamsungMobile It wouldn't surprise me if this was a Samsung fault. My wife had the A50 when it first came out and it was nothing but trouble. Wifi kept dropping out, glitchy camera etc. In the end I just bought a Huawei phone sim free. Samsung are aware of some serious software issues but....

  • LilacNannie LilacNannie (@LilacNannie) reported

    @O2 @tescomobile sick of having intermittent signal. Hours of no signal despite assurances there isn’t a problem. THERE IS!