1. Home
  2. Companies
  3. Tesco Mobile
  4. Swansea
Tesco Mobile

Tesco Mobile outages and service status in Swansea, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout.
  • 100% Total Blackout (100%)

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Swansea, Wales

The most recent Tesco Mobile outage reports came from the following cities: Port Talbot.

CityProblem TypeReport Time
Port Talbot Total Blackout 23 days ago
Swansea Phone 4 months ago
Neath Phone 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • NicolaFine1
    Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DonMacWood
    Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • SherlockRichard
    Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • DebbeeHorwood
    Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • CMastaglio_93
    Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DSuggers
    DS (@DSuggers) reported

    @tescomobile Im try to get wifi calling to work, I can't find any help on your website. I have a Samsung A32 and I have enabled VoLTE which I understand is what I enable but nothing. Do I need to do something else.

  • TEMPOFUNCTION
    DARREN HOWELL (@TEMPOFUNCTION) reported

    @tescomobile absolutely fuming reported fraud happening yesterday, possible sim swap. No action taken and lost number today. Customer service denying conversation yesterday and said will just have to wait for fraud to phone back. Presumably on number no longer have.

  • andytoon30
    andrew anthoney ⚫️⚪️ (@andytoon30) reported

    @tescomobile hi Tesco mobile. I am wondering how long it’s going to take to sort the signal issues out in ng18 and ng19 postcodes? I don’t get any internet or the signal drops out. I am a vulnerable customer so if the hospital can’t get hold of me what am I to do?

  • andytoon30
    andrew anthoney ⚫️⚪️ (@andytoon30) reported

    @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues

  • Bella_Ciao_Free
    Bella Ciao (@Bella_Ciao_Free) reported

    @tescomobile are u having payment issue today as cant get my first payment through on the S25 ultra deal... We have the emails and have received the digital signature code but then get get told try again later... So, are there payment issues or no phone stock...Ta.

  • DrGladimir
    Gladimir (@DrGladimir) reported

    @tescomobile Now it won't send me a PAC so I can move elsewhere. Awful service.

  • DrGladimir
    Gladimir (@DrGladimir) reported

    @tescomobile For any prospective customers. Every aspect of this has been awful. From trying to place the order multiple times that failed at their end for unknown reasons, then running multiple credit searches, basic features missing, speaking to people with an accent so strong I struggle...

  • Antty629802
    Antty (@Antty629802) reported

    @tescomobile your customer service is appalling. I want to pay my daughters bill. Your agents won't let me because I don't know the passcode on the account. This is silly, I want to pay, you won't let me...

  • thelovelysarah
    Sarah Hill (@thelovelysarah) reported

    Hi @tescomobile I have had no service on my phone for 17 days. Customer service say they can't give any idea of how much longer this will go on. I have a child at nursery & an ill father in a care home. I need to be reachable by phone. Can you help, please?

  • MARnHAR
    Maly (@MARnHAR) reported

    @tescomobile really SUCKS