Tesco Mobile

Tesco Mobile Outage Report in Swansea, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Swansea, Wales 02/17/2026 09:40

February 17: Problems at Tesco Mobile

Tesco Mobile is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • pinkvox brian (@pinkvox) reported

    @p64gallacher65 @tescomobile Day 10 for me. The exact same problem with me. After transferring my number on a new contract. They don't seem to care

  • hambletonred Richard (@hambletonred) reported

    Switched to @tescomobile and one week on from my number being ported across I still can't make calls. Daily conversations with "customer services" absolutely hopeless. Awful experience so far. Please help! @WhichUK

  • p64gallacher65 peter gallacher (@p64gallacher65) reported

    @tescomobile Hi Emily, Twitter wants to verify my account by sending a code to my mobile number which I obviously won’t receive due to not having a service. Is this another way to send you the info you require privately?

  • Tim_Wij Tim (@Tim_Wij) reported

    @tescomobile is your customer service line down?

  • ont_stoop TheDarkenedDoorstep💙💔 (@ont_stoop) reported

    @tescomobile went to town yesterday- no signal all the way. talking to a couple in the pub suggested turning it off/on-the tesco app showed i was receiving a signal - she said they needed to update summat. They also suggested checking the wifi in settings - turned it off & messages came.

  • Rach_Heppy Rachel Heppner (@Rach_Heppy) reported

    @tescomobile @RishiSack They will never ever call you

  • CryptoCraigJM JustCraig (@CryptoCraigJM) reported

    @tescomobile Another week comes to an end and still not connected to my keep number. Still no one in the UK able to speak with me. Just the same old from @tesco everyday. No further forward. No call back. Worst utilities experience I've ever know. Worst customer relations too.

  • CLouca29 Christos (@CLouca29) reported

    @tescomobile absolutely disgusted with your service. I got a new contract with you in December and and transferred over from Vodafone pay as you go and im still unable to receive phone calls. Ive spoke to your customer support over 20 times and still no resolution.

  • cb222016 CB (@cb222016) reported

    @tescomobile I need help to log into my account t so I can add data

  • MrsDanielleD99 Danielle Davison (@MrsDanielleD99) reported

    @tescomobile what is going on with your business SIM cards? Moved multiple business SIMS from O2 to Tesco Mobile. Every call received showing as NO CALLER ID. Multiple calls to Customer Service who have finally admitted it is a known issue but no fix. How is this acceptable?