Tesco Mobile outages and service status in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

• Phone (38%)
• Internet (30%)
• Total Blackout (27%)
• E-mail (2%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map Near Swansea, Wales

The most recent Tesco Mobile outage reports came from the following cities: Swansea.

City	Problem Type	Report Time
Swansea	Phone	12 days ago
Neath	Phone	4 months ago
Swansea	Phone	8 months ago
Llanelli	Phone	9 months ago
Port Talbot	Phone	9 months ago
Swansea	Phone	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Nicola Fine (@NicolaFine1) reported 10 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Deb (@DebbeeHorwood) reported 16 minutes ago from Swansea, Wales

  @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CaptainDusty (@Cap_Dusty) reported 9 seconds ago

  Spoke to @tescomobile for an hour and 20 minutes for a serious issue just to get palmed off and told there's nothing they can do!! You treat people like they're nothing. It's disgusting.

• 
  kev fraser (@buzzard84) reported 1 minute ago

  @david080659 @tescomobile Totally agree David , my partner is having nothing but issues and all Tesco want is money and more money , no help at all and she’s left with a shocking product

• 
  Gareth Stack (@garethstack) reported 5 minutes ago

  @tescomobile No, I'm thankfully moving to another provider after trying three different online support people today and waiting 10 minutes per reply throughout our interaction, while using someone else's hotspot on holiday.

• 
  Zenit Shirts (@zenitshirts1909) reported 5 minutes ago

  @tescomobile sent a dm about a bill sms that shouldn't even be sent yet as., any help thanks

• 
  Tux (@tux1234) reported 6 minutes ago

  @TwitterSupport Any chance of fixing the Arkose challenge failure to load? I need to DM @tescomobile before 9th April but apparently my account needs to pass the challenge? The challenge never loads?

• 
  we5ky (@we5ky) reported 6 minutes ago

  @tescomobile Hi. On the 23rd my phone was stolen, I called that day and requested a new Sim. That arrived on Tues 28th but after spending all day trying to activate it your help desk concluded the sim was blank. New one sent and arrived on 30th. That was also didn’t work..

• 
  Keith Blair 🇺🇦 (@kdlg56) reported 6 minutes ago

  @tescomobile Thank you, I think it’s the latter. I’m asked to pass an “Arkose” test but it fails to load anything no matter how long I wait. Never had this sort of problem before. I’ll go a different route methinks but thanks again for trying.

• 
  Jamie caines (@jamiecaines22) reported 8 minutes ago

  @tescomobile any reason why your app is taking so long to load are you doing maintenance to it or is it down?

• 
  Charmain (@Charmai22345022) reported 8 minutes ago

  @tescomobile must have the worst customer service ever absolutely shocking 😡

• 
  StephC (@ssc856) reported 10 minutes ago

  Appalling customer service @tescomobile. I persuaded my 78 year old mother to get a monthly contract with Tesco Mobile in Dec 2022. Still not working fully ! Get cut off , no call backs , spent 8 hours inc 2 shop visits trying to resolve - Exasperated!!