Tesco Mobile outages and service status in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Donna Mac (@DonMacWood) reported 14 minutes ago from Swansea, Wales

  @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

• 
  Richard_Sherlock (@SherlockRichard) reported 21 minutes ago from Llanelli, Wales

  @tescomobile I've had no service for 16 hours now im fuming 😤

• 
  Deb (@DebbeeHorwood) reported 29 minutes ago from Swansea, Wales

  @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

• 
  Nicola Fine (@NicolaFine1) reported 34 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Chloe Mastaglio-Fox (@CMastaglio_93) reported 43 minutes ago from Landore, Wales

  @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Tudor (@RebeccaLaura) reported 5 minutes ago

  @tescomobile hey it seems like the network is not recognizing numbers in my phone when they call and is splitting off the first 3 digits of the phone number and saying it is a foreign caller when it isn't. Why is this happening?

• 
  jiji (@ExecAsstJiji) reported 6 minutes ago

  @tescomobile I’m offered an upgrade to change a contract at not additional cost. No matter how many times I try to take advantage of this offer, it won’t work. About to quit your network. The offer must be fake! #tescomobile #tesco

• 
  Scott Dixon (@scott_expert) reported 8 minutes ago

  @iona11011 @tescomobile Their problem, not yours. Your contract is with the retailer, not the courier. Under S29 of the Consumer Rights Act 2015, the goods remain at the traders risk until they come into your possession.

• 
  picklemonsterg (@picklemonsterG) reported 9 minutes ago

  @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!

• 
  🌸 Amy Brown 🚀 (@amyb82fluffy) reported 12 minutes ago

  @tescomobile please can someone help!!! Waiting for you to unlock s phone since 2nd Feb! Promised time and time again!!!

• 
  Vexed ✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇷🇮🇱 (@AbsolutelyVexed) reported 13 minutes ago

  @DrGladimir @tescomobile O2 business, giffgaff business and sky mobile all do call forwarding. All are on the same transmitters for coverage as Tesco mobile. I'm with giffgaff as a personal customer and have been very happy with them. I'm on an 18 month contract to stay with them but can change which of their packages I have at the end of each month though you can tell them what you want to change to anytime, billed monthly £25 unlimited data. I find asking AI helps you understand the terms and conditions you're bothered about before ordering a lot more helpful than dealing with the companies' websites and call centres.

• 
  RustyRover852 (@RustyRover852) reported 17 minutes ago

  @tescomobile - Is there a reduction in service to the general East Kent area please? Increasingly, I find zero reception in locations where I used to have strong 5G performance. My phone is up to date and has been re-started.

• 
  KW (@tottmak) reported 18 minutes ago

  @tescomobile @silveryk Midsomer norton and bath signal never great

• 
  Smooth211 (@Smooth2111) reported 19 minutes ago

  @tescomobile can u help me I can't get through to you top up my mobile I tried 4455 but no network

• 
  alice 🩵 (@LilMissAlice__) reported 22 minutes ago

  @tescomobile is the app down as it’s not loading on mine or my partners phones? I’ve tried deleting and redownloading etc but it’s not working