Tesco Mobile outages and service status in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Richard_Sherlock (@SherlockRichard) reported 15 minutes ago from Llanelli, Wales

  @tescomobile I've had no service for 16 hours now im fuming 😤

• 
  Deb (@DebbeeHorwood) reported 21 minutes ago from Swansea, Wales

  @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

• 
  Nicola Fine (@NicolaFine1) reported 35 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Chloe Mastaglio-Fox (@CMastaglio_93) reported 51 minutes ago from Landore, Wales

  @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

• 
  Donna Mac (@DonMacWood) reported 54 minutes ago from Swansea, Wales

  @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Legal Style Blog (@legalstyleblog) reported 8 minutes ago

  @AlexGodofsky @tescomobile I really am open to things having errors; that's life. But the fact that they seem to treat an order being completed without the user going through with it as stochastic is… bad

• 
  Jill Collier 🟥 (@JillCollier16) reported 12 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  chatterbox (@chatkins1) reported 13 minutes ago

  @tescomobile @MartinSLewis Been emailing back and forth with Sahira to concerns@tesco as finally opened complaint and have been speaking to Sahira. I have email proof I have responded yet had email this morning to say as I had not responded she is closing complaint

• 
  Ima Dalek (@iva_hadenuff) reported 13 minutes ago

  I have a Android pay as you go,I have been a customer for many years,no probs,but since you changed from the old top up system my messages are either a day,at least,late,or the system is busy,why is this? @tescomobile

• 
  becky🌻 (@beckykk_) reported 14 minutes ago

  @tescomobile I phoned last week bc I’ve noticed I’ve been charged twice every month for insurance since June 2025. The person on the phone said they would text me the insurance department number but I’ve still not received this? Please can you help?

• 
  Dave (@DjPre) reported 15 minutes ago

  @tescomobile is your web system and uncaring customer care line really set up to prevent formal complaints from being raised. Concerns regarding fraud, GDPR and account security being fobbed off with 'fill in an online form', isn't acceptable

• 
  Lynda Hayes (@Lyndahayes) reported 18 minutes ago

  @TescoMobile I received 3 separate contract emails today for Google Pixel 10 Pro XL phones I never ordered, addressed to 2 different people (John Rymer & John Wilson) but sent to MY email address! Each email contains contract documents-I've Never been a Tesco Mobile customer!

• 
  Jason Unsworth | Atmosphere Airlines 🛫🇬🇧🇹🇭 (@JasonUnsworthAA) reported 18 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Simon (@simondukamp) reported 21 minutes ago

  It has been nearly 5 months and the horrible people at @tescomobile continue to daily. It is now time for @Tesco to do their jobs.

• 
  Scott Small (@scottjsmall) reported 22 minutes ago

  @JohnStable24816 @tescomobile Worst ever provider to deal with when you leave them. British law says transferring mobile numbers should be easy, and done straight away. It took two months for Tesco to release my son’s number. No phone for a teenage, life was hell at the time.