Tesco Mobile outages and service status in Swansea, Wales
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Swansea, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Tesco Mobile Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Donna Mac (@DonMacWood) reported from Swansea, Wales@tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales@tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃
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Deb (@DebbeeHorwood) reported from Swansea, Wales@SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬
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Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales@tescomobile I've had no service for 16 hours now im fuming 😤
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Noel Phillips (@noelphillips211) reported@tescomobile I have paid for two Sim cards which were sent to the wrong address. The third one also has not turned up either. I hope you can help this time. Also I have paid you 20 pounds for the first 2 Sim cards.
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Shaun Reviewer (@ReviewShau42660) reported@tescomobile Hi sorry to moan, but FED UP with Tesco data not working & letting me down in the Bournemouth Area. Thinking of Tesco mobile for Dorset? Think again! 😠 😡
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username10982 (@username10982) reported@tescomobile Hi, I am receiving emails claiming I owe money for an account I never opened. Suspecting it might be a scam, need help from someone.
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@Lancs (Liz) ☕️🏳️🌈🏳️⚧️🇪🇺🇬🇧🇺🇦🇵🇸 (@Lancs) reported@tescomobile I upgraded the 4 sim only contracts I have with you, & decided to add a 5th contract with a new S26 over 3 years. Ordered, paid, & nothing arrived. Cust 📞 service told me it was deemed suspicious & cancelled. I tried in store , but it wouldn’t go through…1/2
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Ali. Me (@AlisonWagstaff3) reported@tescomobile I turned off the background data I had to find the solution myself!! Not once did your staff mention it!! Ridiculous
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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Richard (@Richardlewis31) reported@tescomobile @tescomobile this still isn’t sorted. Talk about the worst customer service I’ve experienced
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Matt (@matt_lad87) reported2026 and no signal outdoors is shocking! @tescomobile @Honest_Mobile_ #thankgodforWiFi
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db133 (@db133) reported@tescomobile tesco mobile ; 13.37 to 15.30 ; HOURS on the phone to tesco mobile and finaly they admit the have top up problems on their non smart phones that they sell to customers in store
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Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported@tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data