1. Home
  2. Companies
  3. Tesco Mobile
  4. Swansea
Tesco Mobile

Tesco Mobile outages and service status in Swansea, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout.
  • 100% Total Blackout (100%)

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Swansea, Wales

The most recent Tesco Mobile outage reports came from the following cities: Port Talbot.

CityProblem TypeReport Time
Port Talbot Total Blackout 11 days ago
Swansea Phone 3 months ago
Neath Phone 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • DebbeeHorwood
    Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • DonMacWood
    Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • SherlockRichard
    Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • CMastaglio_93
    Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • NicolaFine1
    Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mydogisafreak
    Gracie🐦 (@mydogisafreak) reported

    @tescomobile Unhappy customer here. Put old sim into new phone thinking it would would just sit there like the inanimate object it is. It's actually guzzled more than £10 overnight. This happened before and I'm not happy

  • KatLawrence
    Katrina (@KatLawrence) reported

    @tescomobile That doesn't work when I have no service and can't make/receive calls or send/receive sms. Can no-one provide an update with estimated time frame?

  • alfie_jose26583
    Alfie Joseph (@alfie_jose26583) reported

    @tescomobile Hi i have got several £10 bundles more than 30 days ago and have not recieved my 300 ] Points promised can. You message me and help me.

  • 22_maddy_08
    Maddy🤙 (@22_maddy_08) reported

    @tescomobile hello, I’ve stuck my new sim in my new phone (sim only colleague super deal) & the sim shows no service. It still shows no service when I put it in my old phone that’s on the same Tesco super colleague deal.

  • scott_expert
    Scott Dixon (@scott_expert) reported

    @iona11011 @tescomobile Their problem, not yours. Your contract is with the retailer, not the courier. Under S29 of the Consumer Rights Act 2015, the goods remain at the traders risk until they come into your possession.

  • jess_themulti
    ALL EYES ON SUMUD FLOTILLA 🚢🍉 (@jess_themulti) reported

    @tescomobile Hi, I need help with billing for this month’s payment as I couldn’t pay out on time and only just have enough funds in my bank account today. The tesco mobile app says the bill is paid but in my bank it bounced/did not come out yet.

  • picklemonsterG
    picklemonsterg (@picklemonsterG) reported

    @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!

  • weeveebee
    A squirrel in a bunnet (@weeveebee) reported

    @tescomobile my partner has “used” all her monthly data in a week. It’s highly unlikely this could be correct as her data never runs out. She bought an add on as customer services were beyond poor. The data add is not working. She would tweet but… NO DATA. Can you please help?

  • WeeLeeMcD
    Bully in the alley 🍻 (@WeeLeeMcD) reported

    @tescomobile Restarted phone, still no joy. I'm not on Facebook. Have tried your customer service (absolutely shocking, lied to me multiple times). I'm not happy and will seek compensation. How do we resolve this. This is an issue with YOUR updates, and frankly, I'm getting enoyed.

  • silveryk
    Paul Varney (@silveryk) reported

    Every time I come home from travelling abroad I am immensely frustrated by how crap our phone network coverage is. What would be classed as "developing countries" have far better infrastructure than the UK. Quite honestly its a disgrace @tescomobile