Tesco Mobile outages and service status in Llanelli, Wales

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Llanelli, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Llanelli, Wales

Latest outage, problems and issue reports in Llanelli and nearby locations:

• 
  Deb (@DebbeeHorwood) reported 5 minutes ago from Swansea, Wales

  @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

• 
  Donna Mac (@DonMacWood) reported 18 minutes ago from Swansea, Wales

  @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

• 
  Nicola Selfridge (@Niksfridge) reported 25 minutes ago from Carmarthenshire, Wales

  @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

• 
  Richard_Sherlock (@SherlockRichard) reported 52 minutes ago from Llanelli, Wales

  @tescomobile I've had no service for 16 hours now im fuming 😤

• 
  Chloe Mastaglio-Fox (@CMastaglio_93) reported 55 minutes ago from Landore, Wales

  @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

• 
  Nicola Fine (@NicolaFine1) reported 58 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  T (@Terry32x) reported 11 minutes ago

  @tescomobile need help, pls. My duaghter has purchased her own phone via Tesco. I still have a sim only contract for her on my tesco account. She needs to cancel the sim only and transfer this number onto her new phone with new sim deal.

• 
  Oracle (@biggle1908) reported 12 minutes ago

  @SBarrettBar @tescomobile Some of these companies have appalling customer service.

• 
  Barbara (@BarbaraSutton15) reported 15 minutes ago

  @Paul68958640 @tescomobile Unbelievable Paul-I’ve had to replace so many chargers before but never this fast-and this one has a completely new adapter so I can’t use an old one

• 
  Sian (@SianElin_PT73) reported 16 minutes ago

  @tescomobile The engineers are aware of it weeks ago! Still no WiFi signal, or text/calls for over 2 months! Taken it to the @financialombuds now!! #unacceptable

• 
  Johnny Dowling (@JohnnyDowling10) reported 17 minutes ago

  Any chance that you could get some to staff for your help lines or chat? @tescomobile

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 19 minutes ago

  @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues

• 
  Bobby Bucks (@b0bbybux) reported 23 minutes ago

  @biggle1908 @SBarrettBar @tescomobile Indian “customer service” centres in the case of Virgin Media, utter and complete shambles.

• 
  Flat Earth (@GloBAAL_Failure) reported 26 minutes ago

  @SBarrettBar @tescomobile Internet service providers go one step further and force you into parting with one final payment as punishment for leaving and god forbid you refuse to pay them

• 
  Mary F. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇮 🏴✝️⚖ (@sustainablist1) reported 26 minutes ago

  Sorry @tescomobile you have just lost my business. 36hrs to resolve an problem. Still unresolved. You have made many issues that other companies have. Transferring your call centres abroad. Is one. Changing all your telephone access numbers is 2 . I'm not a big customer.

• 
  Dave Kendall (@DaveKendallPho1) reported 32 minutes ago

  After 3 yrs with @tescomobile I left due to my BT package inc mobile with landline. Last yr returned to @tescomobile and can’t believe that coverage and signal strength is now less than it was 3 yrs ago. Surely it should be the same or better?