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Tesco Mobile

Tesco Mobile Outage Report in Llanelli, Carmarthenshire, Wales

Why is my Tesco Mobile service not working?

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Llanelli, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Tesco Mobile

Tesco Mobile is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 39% Phone (39%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Llanelli, Wales

The most recent Tesco Mobile outage reports came from the following cities: Swansea.

CityProblem TypeReport Time
Swansea Phone 6 days ago
Swansea Phone 8 months ago
Llanelli Phone 8 months ago
Swansea Phone 9 months ago
Carmarthen Phone 9 months ago
Swansea Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Llanelli, Wales

Latest outage, problems and issue reports in Llanelli and nearby locations:

  • SherlockRichard
    Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • NicolaFine1
    Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • Niksfridge
    Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • DebbeeHorwood
    Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • DonMacWood
    Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ridinhert
    Ridley Scott (@ridinhert) reported

    @tescomobile half the time people call me it goes direct to voicemail...I've been back to the shop , phoned the helpline, been on the chat twice...still does it...please help!

  • mcreains
    Susan McKane (@mcreains) reported

    😳 In 7 days you’ve promised me 4 times after 3 hrs of webchat/calls, that my issue is sorted @tescomobile. Nope. Tonight now I’m told you’ll escalate a user case & that takes another 3 days…still without phone…and that it’s a global issue? Really?

  • dkwou1
    DKW (@dkwou1) reported

    @tescomobile Hi, my Samsung mobile was stolen and I have tried repeatedly to get the phone blocked with Tesco mobile support. They just haven't done it. I need to have proof that the IMEI has been blocked so I can claim the money from the insurance.

  • funkinpunker
    antiantieverything (@funkinpunker) reported

    @SeanyShorty @tescomobile If you have the app we usually use the online chat through the help section

  • SebWaxman
    SebWaxman (@SebWaxman) reported

    @tescomobile This hasn’t fixed the issue.

  • shaz_toonmad
    Shaz Cunliffe (@shaz_toonmad) reported

    Been with @tescomobile for over 10 years spent thousands on various contracts, never been treated so poorly as i have lately, all because i tried changing my direct debit from the 1st to the 8th of each month starting october, i am completely upto date never been in arrears and..

  • simon_euro
    Simon 🇺🇦 #StandWithUkraine #FBPE (@simon_euro) reported

    @onetakewoop @tescomobile They are great until you have a real problem, absolutely abysmal customer service.

  • hme2701
    helen (@hme2701) reported

    @tescomobile what an utter joke Regis company is … if you have a problem they willl not call or help you. Stay away and social media time are no help as they can’t call either or put you in touch with someone

  • Trucker_Flyboy
    Dale ‘FLYBOY’ Brewis (@Trucker_Flyboy) reported

    Can never get signal on @tescomobile even in places with 5G 😒

  • LancsBusRT
    LancsBusinessRT (@LancsBusRT) reported

    @tescomobile when did your customer service become so bad? Thought you pride yourself on that?