Tesco Mobile outages and service status in Llanelli, Wales

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Llanelli, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Llanelli, Wales

Latest outage, problems and issue reports in Llanelli and nearby locations:

• 
  Richard_Sherlock (@SherlockRichard) reported 9 minutes ago from Llanelli, Wales

  @tescomobile I've had no service for 16 hours now im fuming 😤

• 
  Chloe Mastaglio-Fox (@CMastaglio_93) reported 10 minutes ago from Landore, Wales

  @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

• 
  Nicola Fine (@NicolaFine1) reported 11 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Deb (@DebbeeHorwood) reported 11 minutes ago from Swansea, Wales

  @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

• 
  Nicola Selfridge (@Niksfridge) reported 11 minutes ago from Carmarthenshire, Wales

  @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

• 
  Donna Mac (@DonMacWood) reported 32 minutes ago from Swansea, Wales

  @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Cawdron (@Cawdrons) reported 7 minutes ago

  @tescomobile I have been trying to arrange for a new iphone 17 to be exchanged using your customer services in South Africa. The service is absolutely terrible. I’ve been cut off twice by them just because my questions have gone off script. Please can somebody contact me asap

• 
  David Hamilton (@hamilton_david) reported 8 minutes ago

  @tescomobile please can you let me know how I can make a complaint? Note I am not a Tesco Mobile customer.

• 
  Rob (@Timelord81r) reported 12 minutes ago

  @tescomobile can we use your phone abroad in Europe without any issues?

• 
  Amanda Martin (@AmandaKMartin) reported 12 minutes ago

  @tescomobile @tescomobile - now been 5 hours of my day trying to sort. When I try to DM you, it doesn't work. What do you now suggest?

• 
  Paul Varney (@silveryk) reported 12 minutes ago

  @tescomobile Honestly waste of everyone's time. Your network is poor. I've mentioned it before, others have mentioned it before but you don't invest in it or improve it. Coverage is awful but many other networks in UK also poor. Just try and make it better. I know you cant personally!

• 
  gillian mary (@gillianwyatt601) reported 14 minutes ago from Quainton, England

  @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

• 
  fabio manetta (@fabiomanetta) reported 14 minutes ago

  @tescomobile But not a problem, i just transfered my number to Smarty and will be requesting a refund of my balance. You lost the balance and the costumer for being greedy :-)

• 
  Gladimir (@DrGladimir) reported 16 minutes ago

  @tescomobile For any prospective customers. Every aspect of this has been awful. From trying to place the order multiple times that failed at their end for unknown reasons, then running multiple credit searches, basic features missing, speaking to people with an accent so strong I struggle...

• 
  Julie Martin (@julesvb82) reported 17 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  Gladimir (@DrGladimir) reported 17 minutes ago

  @tescomobile Now it won't send me a PAC so I can move elsewhere. Awful service.