Tesco Mobile

Tesco Mobile Outage Report in Llanelli, Carmarthenshire, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Llanelli, Carmarthenshire, Wales 10/11/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Llanelli, Wales

Latest outage, problems and issue reports in Llanelli and nearby locations:

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MommabearLou mommabear (@MommabearLou) reported

    @tescomobile you are a shambles! An absolute nightmare trying to sort my bill,all I want is to speak to a manager to make a complaint, and I’ve been refused as you are TOO BUSY? I have been calling for 2 weeks and still not sorted! Shame on you! Customer service is horrendous 🤬

  • j9mickey Janine Allen (@j9mickey) reported

    @tescomobile You have a known issue with new customers who have ported numbers to your account, no known fix date and no plan to keep customers updated. Each agent tells something different.

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @tescomobile Spoke to customer service about returning faulty device and must have said to call handler over ten times 'but before you do this can you guarantee we'll be able to put sim with old no in another device. Answered yes on every occasion. Now business number inaccessible.

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    12 months of no signal/data, 8 weeks of emails, calls and the worst customer service I have ever received (laughed at, no callback, no care for customers) @tescomobile agreed to stop my tariff 🎉 👋 bye👋 Now am part of @EE and already signal and data is 100 times better!

  • danjkahn Dan Kahn (@danjkahn) reported

    @tescomobile Presumably if I tried to upgrade one of my existing contracts I’d have the same issue?

  • elynchie07 Emma Lynch (@elynchie07) reported

    @tescomobile @TrussellTrust every time i ring the number to top up my credit balance it says the service is unavailable and it’s been like this for 4 days…what’s the issue?

  • LizzieY56579426 Lizzie Young (@LizzieY56579426) reported

    @tescomobile Still waiting to be contacted about my missing delivery. Been waiting since Dec 22nd. Does no one work at Tesco Mobile anymore? Awful customer service

  • danjkahn Dan Kahn (@danjkahn) reported

    @tescomobile I even signed up to Equifax to double check. No issues. Yet the only answer I can get from your sales team is ‘try again in 24 hours, the problem is at your end’. There’s no problem my end - I’ve triple checked everything…

  • j9mickey Janine Allen (@j9mickey) reported

    Awful #customerservice from @tescomobile for 2 months. Constantly advised issue sorted in 24hrs and it isn’t.

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @tescomobile You did nothing to resolve my issue - which shows how you’s don’t care about customers! I’m not sorry I’ve left you’s - but now I can relax without your lies, frustration and poor service!! #amfree