Tesco Mobile outages and service status in Carmarthenshire, Wales

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Carmarthenshire, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

• 
  Nicola Selfridge (@Niksfridge) reported 15 minutes ago from Carmarthenshire, Wales

  @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

• 
  Richard_Sherlock (@SherlockRichard) reported 59 minutes ago from Llanelli, Wales

  @tescomobile I've had no service for 16 hours now im fuming 😤

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇸Patriot (@Blister4951) reported 2 minutes ago

  @SBarrettBar @tescomobile By Text (Fastest): Send a free text saying PAC to 65075. Your current network will reply within a minute or two. They may ask for extra details like your date of birth for security. The text will also state if you owe any early termination fees

• 
  chatterbox (@chatkins1) reported 6 minutes ago

  @tescomobile @MartinSLewis I requested SAR 5 weeks ago. NOTHING. Sahira who is customer complaints manager emailed me a few days ago,I have responded and she thanked and acknowledged me. Today I wake up and read and email saying as I have not responded she is closing complaint

• 
  cierdh (@steph6_xox) reported 9 minutes ago

  @tescomobile is there a reason why your service is so ****? I’ve been a customer for over 10 years and it’s getting worse and worse less places my 5G works. Why am I paying for it???

• 
  David Walsh (@DavidWa57433939) reported 9 minutes ago

  @tescomobile Went with Vodafone after. The manner of the Tesco mobile staff in the Wexford Town and New Ross stores was disgraceful. Ye have lost a loyal customer.

• 
  Aileen Murphy (@AileenMurphy100) reported 10 minutes ago

  @tescomobile I just want an email address for customer services.

• 
  Tim (@t1m670) reported 10 minutes ago

  @tescomobile we were told a few weeks ago that a mast was down in our area affecting signal. Please can you check if I provide a postcode? We rely on your network for both phones and our internet and they’re both performing very poorly recently.

• 
  Aiden Patrick Harley Moran (@aharleymoran) reported 11 minutes ago

  @tescomobile 5g coverage so bad at West midlands showground in Shrewsbury i got no signal at all sort it out

• 
  TheRealMacSween (@Dougie05957548) reported 12 minutes ago

  @tescomobile bought 4 x SIM only deals. You’ve provided 8 numbers and charged me for 8. Hours waiting on your live chat which is unattended. Went to Tesco mobile shop, guy says only the live chat can fix the problem. Dreadful. Already regretting this decision.

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 14 minutes ago

  @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues

• 
  Dave Gander (@DaveGander) reported 14 minutes ago

  @tescomobile I’ve just told you - my mobile banking app is locked. I’m not interested I am totally disgusted. No I will not hide behind DMs. Your customer care is crap and the service ****. Plus I’ve just lost one hour of chargeable labour, for which I will be invoicing. You are in debt.