Tesco Mobile outages and service status in Carmarthenshire, Wales

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Carmarthenshire, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

• 
  Richard_Sherlock (@SherlockRichard) reported 20 minutes ago from Llanelli, Wales

  @tescomobile I've had no service for 16 hours now im fuming 😤

• 
  Nicola Selfridge (@Niksfridge) reported 39 minutes ago from Carmarthenshire, Wales

  @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam (@DiscoveryAdam) reported 7 minutes ago

  @tescomobile raised a complaint on 29th January. Told 15 days for a reply. Still waiting and customer service chat people are utterly useless and can only suggest raising complaint again to see if that get a response! Are you serious? How do I escalate this please

• 
  Chris B (@cbowtrafsol) reported 10 minutes ago

  @tescomobile The private message link doesn't work?🙄

• 
  Michelle (@Michell78492363) reported 19 minutes ago

  what a bad service from @tescomobile .want to charge my elderly dad £36 for a replacement sim card. On hold then call terminated . Never use this company

• 
  Paul Marks (@paulsmarks) reported 19 minutes ago

  @tescomobile is there an issue with the app ? I am only getting a white screen and have tried offloaded and reloading the app but issue remains

• 
  David 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Ensor42) reported 25 minutes ago

  @tescomobile Hi, please could you help? I have (had) a 4G pay as you go account with £9.99 credit remaining when a week or so back it was suddenly disconnected. I am disabled and unable to visit in-store to get help, and although I use the phone infrequently, I need it for safety

• 
  Volcano Aerial (@VolcanoAerial) reported 25 minutes ago

  .@tescomobile very disappointed! Number port from @O2 has failed. Hearing others in the call center also experiencing the same issue. You’re a virtual operator of o2, is o2 making it difficult to switch? @MartinSLewis for visibility.

• 
  Amy (@StefScope) reported 27 minutes ago

  @tescomobile Why was I told a refund would be processed yet now I’ve received an email stating it won’t. You can not take payment for a service, cut off that service and keep the money for it. Absolutely furious at the lack of customer service and ineptness of your ‘care’ team.

• 
  Melvyn Buckton (@BucktonMel91596) reported 27 minutes ago

  @teresaptaszek @tescomobile Yet another of a constant attack on tesco mobile by somebody. For what it's worth, I have had many many years of excellent service from them.

• 
  DJ (@royaloctopus_) reported 28 minutes ago

  Tesco once again boasting about signal in this area but I cannot load anything unless on wifi.. avoid using Tesco mobile at all costs people. Scam artists. @tescomobile

• 
  Adrian Turton (@BroTurton) reported 28 minutes ago

  @bt_uk I have talked to your team, everything is good from your side, so thank you for reaching out. The problem is that of @tescomobile has my number, but put it as Pay as you Go.