Tesco Mobile outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

• 
  Ben Winterburn (@BenWinterburn) reported 22 minutes ago from Askham Richard, England

  @tescomobile I look forward to receiving a full explanation of how this has happened and hopefully a resolution to keep the sane number as requested.

• 
  Charlotte 💙 (@lotslottie16) reported 26 minutes ago from York, England

  @tescomobile is there a system issue as I can’t get 3G/4G and haven’t been able to all day?

• 
  Nick Cottle (@kato_haha) reported 57 minutes ago from York, England

  @tescomobile so disappointed with my @SamsungMobile flip 3, had screen issues,was sent away,had an email stating user error and it would cost me £299, not even a year old! Screen protector is all cracked so the shop said just take it off, now the screen is nearly all black>

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Smooth211 (@Smooth2111) reported 7 minutes ago

  @tescomobile can u help me I can't get through to pay as you go

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 8 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

• 
  Cerwen (@Cerwen80) reported 10 minutes ago

  @tescomobile fix your billing page. the defer payment link DOES NOT WORK. This is basic functionality. sort it out or I will stop doing business with you.

• 
  Jamie Imber (@Jayballzz23) reported 11 minutes ago

  @tescomobile why is your reception terrible everywhere I go? It’s becoming a joke now

• 
  💙❌𝐒𝐂𝐔𝐋𝐋𝐘 ❌💙 (@ScullyScully73) reported 13 minutes ago

  They've sent the DEBT back to you so you should respond or you'll be getting NAFF ALL @tescomobile Crap Service Ignored complaints Chasing a 79 year old for a DEBT YOU CAUSED being crap !!!! #TescoMobileAreSHIT #TescoMobileBullyingPensioners

• 
  Paul Marks (@paulsmarks) reported 13 minutes ago

  @tescomobile is there an issue with the app ? I am only getting a white screen and have tried offloaded and reloading the app but issue remains

• 
  Ian (@iancharris) reported 18 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  Amy (@StefScope) reported 19 minutes ago

  @tescomobile Why was I told a refund would be processed yet now I’ve received an email stating it won’t. You can not take payment for a service, cut off that service and keep the money for it. Absolutely furious at the lack of customer service and ineptness of your ‘care’ team.

• 
  Julie Martin (@julesvb82) reported 21 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  Blaximus Longwood (@CuddlerDuck) reported 23 minutes ago

  @Michell78492363 @tescomobile Terrible treatment. I'm cancelling my contract and going elsewhere