Tesco Mobile outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

• 
  Ben Winterburn (@BenWinterburn) reported 15 minutes ago from Askham Richard, England

  @tescomobile I look forward to receiving a full explanation of how this has happened and hopefully a resolution to keep the sane number as requested.

• 
  Charlotte 💙 (@lotslottie16) reported 15 minutes ago from York, England

  @tescomobile is there a system issue as I can’t get 3G/4G and haven’t been able to all day?

• 
  Nick Cottle (@kato_haha) reported 48 minutes ago from York, England

  @tescomobile so disappointed with my @SamsungMobile flip 3, had screen issues,was sent away,had an email stating user error and it would cost me £299, not even a year old! Screen protector is all cracked so the shop said just take it off, now the screen is nearly all black>

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Claire Rowe (@MrsClaireRowe) reported 3 minutes ago

  @tescomobile why can’t I reset the password on y account? I have tried for weeks and it still says tech issues.

• 
  Chris Adley (@MrChrisAdley) reported 5 minutes ago

  @adzk80 @tescomobile agree totally infuriating situation from tesco mobile, its been a lot of hassle and I will probably move away when my own contract is up in a few months if this is now their customer care

• 
  Tom P (@tomnzr) reported 6 minutes ago

  @tescomobile Have clicked that link, and clicked on the web chat button, both on my laptop and on my phone and it doesn't work 👍

• 
  Adam (@DiscoveryAdam) reported 14 minutes ago

  @tescomobile raised a complaint on 29th January. Told 15 days for a reply. Still waiting and customer service chat people are utterly useless and can only suggest raising complaint again to see if that get a response! Are you serious? How do I escalate this please

• 
  DS (@DSuggers) reported 15 minutes ago

  @tescomobile Im try to get wifi calling to work, I can't find any help on your website. I have a Samsung A32 and I have enabled VoLTE which I understand is what I enable but nothing. Do I need to do something else.

• 
  Sam Horne (@SHN51989) reported 18 minutes ago

  @tescomobile I have already done that twice!! And still no joy.. I have sought support from the ICO now

• 
  ✨ (@ShannonLana) reported 21 minutes ago

  @tescomobile my signal is down AGAIN and I keep missing important medical calls/texts. I have a telephone appointment tomorrow I’m worried I’m going to miss it. Can you please find out when it’s going to be fixed?

• 
  picklemonsterg (@picklemonsterG) reported 24 minutes ago

  @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!

• 
  UK_Grumble (@UK_Grumble) reported 24 minutes ago

  @tescomobile despite my upgrade not being delivered, umpteen phone calls, three webchats and countless requests you’ve still charged me double my rate for a ‘new’ phone I never received. If this ever gets sorted (doubtful) wave goodbye to a long standing customer 👋

• 
  Colette Houlihan (@Colly_wobbles) reported 27 minutes ago

  Asking @tescomobile If you don't see my credit applied, is this a fraudulent site? You're set up to pay for the online top-up service using your registered card, managed by Mi-Pay Ltd. Mi-Pay has collected the payment from your card.