Tesco Mobile outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

• 
  Ben Winterburn (@BenWinterburn) reported 11 minutes ago from Askham Richard, England

  @tescomobile I look forward to receiving a full explanation of how this has happened and hopefully a resolution to keep the sane number as requested.

• 
  Charlotte 💙 (@lotslottie16) reported 34 minutes ago from York, England

  @tescomobile is there a system issue as I can’t get 3G/4G and haven’t been able to all day?

• 
  Nick Cottle (@kato_haha) reported 50 minutes ago from York, England

  @tescomobile so disappointed with my @SamsungMobile flip 3, had screen issues,was sent away,had an email stating user error and it would cost me £299, not even a year old! Screen protector is all cracked so the shop said just take it off, now the screen is nearly all black>

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amy (@StefScope) reported 4 minutes ago

  @tescomobile Why was I told a refund would be processed yet now I’ve received an email stating it won’t. You can not take payment for a service, cut off that service and keep the money for it. Absolutely furious at the lack of customer service and ineptness of your ‘care’ team.

• 
  clam (@clam70435692) reported 5 minutes ago

  @tescomobile @1pennysweet My dad’s having the same trouble apparently the phone mast is down and it’s only affecting him as he has an old SIM card but they are refusing to send him a new one

• 
  Jennifer James (@Little_Digital) reported 6 minutes ago

  @tescomobile the WORST customer care I’ve ever experienced and getting worse. Horrific at time of bereavement. Insulting.

• 
  Da33a Jay (@DoogieHowitzrMD) reported 8 minutes ago

  @tescomobile My mother of 79 is without service on her PAYG Tesco mobile. She needs for NHS appointment texts. Have tried every way to get assistance (in store & customer service) but are constantly stopped by ridiculous security measures that need a functioning phone. Help!!

• 
  Eyeofthebeerholder (@Eyeofthebeerho1) reported 9 minutes ago

  @tescomobile is there a problem with the webchat function??? Won't open a chat.

• 
  Simon Parry (@sparry951) reported 11 minutes ago

  @tescomobile Probably not one for you as it's mast related but my mother in law has been unable to make or receive calls when at home ever since 3G was turned off. O2 coverage checker indicates a problem with nearby mast, is this ever going to be fixed?

• 
  Chris (@geordiechris48) reported 14 minutes ago

  @tescomobile I have a pay monthly sim and want to temporarily forward my calls to another number, however it seems that I am unable to do that as when I try to do it in my phone settings it’s doesn’t work. Do you not allow diverting to a different number on your network?

• 
  Jeremy (@io_scores) reported 15 minutes ago

  @tescomobile There is an issue. It has been well over a week now. Can you please provide me with a timescale as to when this mast is getting fixed?

• 
  Clare Roddison (@CRoddison) reported 17 minutes ago

  @tescomobile if you need a reliable network and have any vulnerable relatives and need to be available I urge you not to use this provider #telcomsombudsman

• 
  Rob (@Timelord81r) reported 19 minutes ago

  @tescomobile can we use your phone abroad in Europe without any issues?