Tesco Mobile outages and service status in Wool, England

Problems in the last 24 hours in Wool, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Wool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Wool, England

Latest outage, problems and issue reports in Wool and nearby locations:

• 
  Bill Hendy (@BendyBill) reported 5 minutes ago from Tolpuddle, England

  Great time to get s message from the bank saying I’m overdrawn. However there is no #TescoMobile signal

• 
  raymond (@rayretson) reported 23 minutes ago from Wool, England

  @tescomobile is there problems with the network at present? No signal and it's not just me? #Tesco

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  db133 (@db133) reported 5 minutes ago

  @tescomobile tesco mobile ; 13.37 to 15.30 ; HOURS on the phone to tesco mobile and finaly they admit the have top up problems on their non smart phones that they sell to customers in store

• 
  DJ (@royaloctopus_) reported 8 minutes ago

  Tesco once again boasting about signal in this area but I cannot load anything unless on wifi.. avoid using Tesco mobile at all costs people. Scam artists. @tescomobile

• 
  Katrina (@KatLawrence) reported 8 minutes ago

  @tescomobile That doesn't work when I have no service and can't make/receive calls or send/receive sms. Can no-one provide an update with estimated time frame?

• 
  montyniblet (@montyniblet) reported 9 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Jim (@Jimdoggy86) reported 11 minutes ago

  @tescomobile Awful signal as usual. Area coverage never been updated. Cant wait to change networks

• 
  Chris (@geordiechris48) reported 11 minutes ago

  @tescomobile I have a pay monthly sim and want to temporarily forward my calls to another number, however it seems that I am unable to do that as when I try to do it in my phone settings it’s doesn’t work. Do you not allow diverting to a different number on your network?

• 
  colinsmith50 (@colinsmith50) reported 16 minutes ago

  @BucktonMel91596 @tescomobile I can’t speak for other companies (& frankly couldn’t care less about them). What I do care about is ME having no service & @tescomobile ‘s beyond useless service …

• 
  Emily G (@emble64) reported 17 minutes ago

  @cyclist13 @tescomobile Sounds like really poor service. My provider stopped doing top up support via phone so it is only via app/website. I wonder if the regulator are aware, the app issue and topping up issue seem like would be widespread problems?

• 
  Jo Jo (@joannew0112) reported 18 minutes ago

  @tescomobile hello 👋 my 4g isn’t working for some reason , I have turned it on and off , turned my phone on and off but still not working , my partner who is also with Tesco his data is ok ? Any ideas please ?

• 
  David 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Ensor42) reported 21 minutes ago

  @tescomobile Hi, please could you help? I have (had) a 4G pay as you go account with £9.99 credit remaining when a week or so back it was suddenly disconnected. I am disabled and unable to visit in-store to get help, and although I use the phone infrequently, I need it for safety