Tesco Mobile outages and service status in Wool, England

Problems in the last 24 hours in Wool, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Wool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Wool, England

Latest outage, problems and issue reports in Wool and nearby locations:

• 
  Bill Hendy (@BendyBill) reported 22 minutes ago from Tolpuddle, England

  Great time to get s message from the bank saying I’m overdrawn. However there is no #TescoMobile signal

• 
  raymond (@rayretson) reported 38 minutes ago from Wool, England

  @tescomobile is there problems with the network at present? No signal and it's not just me? #Tesco

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sally F 💙 (@SallyF100) reported 9 minutes ago

  @tescomobile I have just called you to cancel my mum‘s contract, she has late stage dementia, has just suffered a huge stroke meaning she is no longer able to communicate. Your operator told me to log onto the app, which my mum does not have, and she then hung up on me. WTH??

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 10 minutes ago

  @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues

• 
  picklemonsterg (@picklemonsterG) reported 11 minutes ago

  @tescomobile 2 weeks now and still Not ported over! If anyone thinking of moving to Tescomobile and uses online banking, Authenticator apps for work study etc. then please don’t use Tesco. Awful service and so inconvenient!

• 
  Adult Human Female : 46XX : Woman : Truthsayer (@LestaMarina0906) reported 13 minutes ago

  @tescomobile - did you check that everywhere had good 4G capability before you turned off your 3G..?.. Since your 3G got turned off my new 4G phone regularly drops the signal and cuts off important calls or blocks text messages.

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 16 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  Melissa ✨ (@WimblyDonnerxo) reported 17 minutes ago

  @tescomobile hi I need to speak to Someone urgently. I was told on your chat yesterday I had until 24 April to cancel within cooling off period however when requesting my pac code I’ve been informed I’ll be charged £220 to terminate the contract!!

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 19 minutes ago

  @tescomobile Restarted phone, still no joy. I'm not on Facebook. Have tried your customer service (absolutely shocking, lied to me multiple times). I'm not happy and will seek compensation. How do we resolve this. This is an issue with YOUR updates, and frankly, I'm getting enoyed.

• 
  Steve Jay 🚫 by CRT 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (Starmer out)!! (@s1l2j) reported 21 minutes ago

  @tescomobile @matt_lad87 Posting from my Vodafone WiFi because my Tesco phone signal is crap. Come on Tesco, get your act together!

• 
  kathleen dobbs (@kathleendobbs6) reported 23 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  paisley jambo (@liz_c177) reported 23 minutes ago

  @tescomobile When I call it’s getting pasted the automatic service can’t remember my details for you to help