Tesco Mobile

Tesco Mobile Outage Report in Wembley, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Wembley, Greater London, England 01/22/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (17%)

    Internet (17%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wembley, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: London, Hackney, Croydon, Harringay, Bushey, Walton-on-Thames, Acton, Southwark, Ealing, Tower Hamlets, Islington, Enfield Town, Camden Town, Lewisham and Edgware.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomHackney Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • 1SLToo Andy (@1SLToo) reported from Rickmansworth, England

    Morning @tescomobile , do you have a known problem in Central Slough with coverage, both me and another colleague had no service yesterday in and around the bus and train stations also happened one day last week, never had an issue before, be grateful if you could look into it?

  • SimonGCutmore Fr. Simon Cutmore SHS (@SimonGCutmore) reported from Rickmansworth, England

    A bit peeved at @tescomobile. Tried getting @MatthewCutmore4's PAC code online. No joy. Tried phone, no one answers. We have four contracts with you. It really shouldn't be this difficult to leave the network

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • FionaMitchie Fiona Mitchie (@FionaMitchie) reported

    @tescomobile can anyone help me? I've had no service all day on my phone and it keeps switching off. I've taken the sim card out and still nothing.

  • book_choices Catherine's Book Choices (@book_choices) reported

    @tescomobile I have my Tesco Clubcard now, and it means the allergy tax has now been removed from the lactofree milk. It will bring the Lactofree milk down to the same price as normal milk.

  • wazyuk mick (@wazyuk) reported

    @tescomobile It's saying opportunity theres a issue go back to homepage and start again. I am trying to buy through top cashback, don't know if that would make a difference ? Mick

  • GerryCowan Gerry Cowan (@GerryCowan) reported

    @tescomobileire It's alright. I have given up on getting a refund from tescomobile. I don't believe they ever had any intention in giving it. However I will never shop in Tesco again

  • K_Leighton01 Kate (@K_Leighton01) reported

    @tescomobile I used the PAC to move the number from Tesco to O2 and payments up to date but you've emailed to say I have a bill which needs paying but I don't think I do. Given nolonger with Tesco unable to log in to check and don't have a Tesco number to call from. Call centre service poor.

  • mersham_mummy Mersham Mummy (@mersham_mummy) reported

    @tescomobile It is my step father and he has been onto the fraud team for weeks and customer services but nothing seems to be happening. Two phone contracts were taken out in his name and he is now being penalised for not paying for them even though the relevant teams know.

  • mersham_mummy Mersham Mummy (@mersham_mummy) reported

    @tescomobile It is utterly ridiculous and I am shocked at the level of service he has received with regards to this issue.

  • missel72 Emma L 🇬🇧 💜🤍💚 (@missel72) reported

    Hi @tescomobile please can you help me re the appalling customer service I have had this afternoon when trying to add another contract to my account, including being put on hold for two hours.

  • JackMurrell16 Jack Murrell (@JackMurrell16) reported

    @tescomobile complete joke! Trying to double charge us for my wife's bill. We rang up with proof from our bank saying you have the money and you still insist we never paid/that you will restrict our service. Just lost two customers who have been with you for years!

  • mooreslaw83 Sam Moore (@mooreslaw83) reported from Lochwinnoch, Scotland

    @tescomobile my elderly mother needs an itemised bill from more than 12 months ago, help agent said it wasn’t possible. There must be a way short of a DSAR to get hold of her call data. Can you please suggest how she can get a copy (digital preferred but any format would do)?