Tesco Mobile outages and service status in Tenterden, England

Problems in the last 24 hours in Tenterden, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Tenterden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Tenterden, England

Latest outage, problems and issue reports in Tenterden and nearby locations:

• 
  Rosie Butcher (@MrsSykestw2022) reported 8 minutes ago from Ashford, England

  @tescomobile my sim card is not working properly today

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  m n (@silsonit) reported 2 minutes ago

  @tescomobile Just tried to tell your customer services you’ve failed PCI , taking money out of my acct but not giving me an order number/ack , in fact an email to say please complete the order. Down 47.99 and no phone. Customer services just didn’t care. Reporting appropriately!

• 
  Antty (@Antty629802) reported 4 minutes ago

  @tescomobile your customer service is appalling. I want to pay my daughters bill. Your agents won't let me because I don't know the passcode on the account. This is silly, I want to pay, you won't let me...

• 
  Paul Dyer (@pauldyer505) reported 5 minutes ago

  @tescomobile Hi Chris. My number is 07955695693 - for quite a while the app has said I can’t upgrade. Could you tell me why and how I can fix it please?

• 
  Donna Randall (@DonnaRa01238683) reported 6 minutes ago

  @tescomobile going on a cruise in a few months time and can’t afford the @pandocruises internet. How do I know if my phone can take an eSIM? (Sorry if it’s an easy answer-technophobe here) family want to keep in contact to help my anxiety

• 
  Julie Martin (@julesvb82) reported 6 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  Sarah Hill (@thelovelysarah) reported 7 minutes ago

  Hi @tescomobile I have had no service on my phone for 17 days. Customer service say they can't give any idea of how much longer this will go on. I have a child at nursery & an ill father in a care home. I need to be reachable by phone. Can you help, please?

• 
  Marie Hobson (@MarieHobson) reported 10 minutes ago

  @fgrscomhub @tescomobile @wlhowarth If you’re considering Tesco Mobile… think twice. I’ve had no network on my pay-monthly phone for 4 weeks with zero resolution. Support’s been frustrating and I’m still no further forward. 😤

• 
  James Baker (@_JamesBaker92) reported 11 minutes ago

  @tescomobile why does 5G with full bars mean **** ALL. Very frustrating when phonecalls are constantly cutting off or not even connecting in the first place.

• 
  Gladimir (@DrGladimir) reported 13 minutes ago

  @AbsolutelyVexed @tescomobile Ai gets it wrong. Doesn't help that it refers to the company blogs, and how to guides, which gives the impression you can do these things, when in fact with a lot, you can't. O2 business was who I was with before, but they sucked for various reasons.

• 
  Jason Unsworth / The White House 🏠 (@JasonUnsworth00) reported 18 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯