Tesco Mobile Outage in Stockport, England

@tescomobile hi, just wondering what's the current set up for rcs? is it supported by the network as website seems to show it is but not having much joy getting it working

@tescomobile hi hope you can help we have ordered an phone from your scheme we need to speak someone but having no joy…. It’s 14 days since we had confirmation that it would arrive in 7 days 🐾🐾

Just added 'one off data bundle' to my @tescomobile and the app just added what I'd paid for to the 'used data'... WTF??

@tescomobile Are you having problems with the network I’ve not been able to make or receive calls since yesterday.

@tescomobile trying to ring your customer service number re my 90 yr old mums mob phone which I urgently need to top up. Her landline not working. Faulty. Answer service keeps cutting me off mid button press. I need help please.

@tescomobile please sort out your 4g network I can't get proper sign anywhere. So bad might switch back to EE

@tescomobile are there any network issues in M24 area..I've had no service for the 2nd day now

@tescomobile come on @tescomobile, an update/ info/ courtesy message would be appreciated. No service for over 2 hours

pretty sure a company like @tescomobile has a duty to provide decent customer care. I have been failed by them and they have lost 2 of my legal documents they requested as proofs !! @TradeStandards surely companies cannot get away with failing to provide adequate service

once again @tescomobile you never fail to seriously disappoint me with the shittest service i have ever known. You as a company are incapable of keeping your side of a contract and your staff are incapable of carrying out their jobs to even a satisfactory standard.

@tescomobile both as the claim cant be processed unitl ive changed it but tesco wont help me to change it. its a joke and im still without a phone that im paying for

@tescomobile your service is an absolute joke .. all i want to do is change my name so i can claim on insurance i have waited 3 weeks to do this now. ffs sort it out i need the replacement phone

@Cheryllee64 @O2 @tescomobile No people are having problems here with them too, I’m going to try @ThreeUK

Just had a conversation with @tescomobile your customer service is an absolute credit to you other networks should take a long hard look at the way you operate

@tescomobile Why is your customer service so poor. Quick enough to take my money on black Friday and then cancel my order and won't tell me why. No sign of refund. Several store visits, several phone calls, several Web chats, several dm's no answers. @tescomobile #disappointedcustomer.

@tescomobile we left because of rubbish network now we get rubbish customer service 🤬 glad to be gone now we just need to get back the overcharged monies

@tescomobile is your mobile app down? I’m trying to add data but it’s saying there’s a glitch and to call customer care on 4455

@mjjk2 Yeah man, it’s with @tescomobile and I get a discount with them so it’s not to bad. The pro max is out of reach as with discount still dear.

@tescomobile im going to leave your service if you dont sort out your signal coverage in st austell i have 1bar 4g and no f..... Internet 🤬 waste of £30 a month!

My god, has anyone tried to upgrade from PAYG to a contract with @tescomobile? My wife has been trying to sort this out for her elderly father and it’s descended into an absolute farce. Help! #Tesco #tescomobile

@tescomobile This way you cannot lie to me or threaten my mum with a contract she never signed you lot are unreal threaten a family on a call then request another one no everything in writing that's how we move forward and that's how it stays

@tescomobile is there a technical issue with the telephone status in Birmingham. I’m experiencing no reception?

@tescomobile Hi, I have recently moved to Tesco mobile and porter my number over. My issue is I now can’t set up my Tesco App as it won’t accept the ported number as it won’t recognise it, and if I use the original number it sends an activation code that I can no longer access?!?

@tescomobile to allow me to sign in I am finding this most inconvenient Your comments please on how to avoid this Regards Tony