Tesco Mobile outages and service status in Saxmundham, England

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Saxmundham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Saxmundham, England

Latest outage, problems and issue reports in Saxmundham and nearby locations:

• 
  Kerryn (@KerrynBrannigan) reported 7 minutes ago from Saxmundham, England

  @tescomobile can you please tell me why I haven’t had signal for nearly 24 hours now? I’ve used the coverage checker and it says my signal is good?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carl Malkin 💙 (@CarlMalkin6) reported 4 minutes ago

  @tescomobile I don't have issues with your app, you do. It worked until the software update on the payment side of the app. I suggest you ask them to roll back the update to make the app work again. IT people cause these problems do they continue to get paid.

• 
  fabio manetta (@fabiomanetta) reported 5 minutes ago

  @tescomobile But not a problem, i just transfered my number to Smarty and will be requesting a refund of my balance. You lost the balance and the costumer for being greedy :-)

• 
  Theresa Bevan (@1pennysweet) reported 6 minutes ago

  @tescomobile I’ve been unable to connect to the mobile network all day - my children are on the same network with older phones and yet have no issues

• 
  UK_Grumble (@UK_Grumble) reported 7 minutes ago

  @tescomobile despite my upgrade not being delivered, umpteen phone calls, three webchats and countless requests you’ve still charged me double my rate for a ‘new’ phone I never received. If this ever gets sorted (doubtful) wave goodbye to a long standing customer 👋

• 
  Dan (@danpowelldjp) reported 8 minutes ago

  @tescomobile when do the 2,000 free Clubcard points that was part of my new customer offer get added to my account?

• 
  Jen (@jen_newcastle) reported 10 minutes ago

  I wonder if @tescomobile is ever going to sort out issue we have with a number going from contract to payg .. ?? Nearly a month now .. numerous live chats , phonecalls and even a complaint ... To be told to wait ... And wait ... And wait ?? Waited long enough now

• 
  Julie Martin (@julesvb82) reported 12 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 17 minutes ago

  @tescomobile Restarted phone, still no joy. I'm not on Facebook. Have tried your customer service (absolutely shocking, lied to me multiple times). I'm not happy and will seek compensation. How do we resolve this. This is an issue with YOUR updates, and frankly, I'm getting enoyed.

• 
  Katrina (@KatLawrence) reported 21 minutes ago

  @tescomobile That doesn't work when I have no service and can't make/receive calls or send/receive sms. Can no-one provide an update with estimated time frame?

• 
  Richard (@Richardlewis31) reported 22 minutes ago

  @tescomobile your service is absolutely terrible. We have a family bereavement. We have changed my dad’s phone to pay as you go and it’s not working and he need the phone to make all the arrangements. Your call centres are useless!