Tesco Mobile outages and service status in Saint Andrews, Scotland

Problems in the last 24 hours in Saint Andrews, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Saint Andrews, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Saint Andrews, Scotland

Latest outage, problems and issue reports in Saint Andrews and nearby locations:

• 
  Doug (@dougaitken) reported 5 minutes ago from Dundee, Scotland

  @PaulAnnett @O2 @tescomobile Oh coverage should be the same. But coverage is just where the signal is, not how good it is. You then have to think about congestion, bandwidth, bandwidth allocation, etc.

• 
  🇬🇧AdrienneB🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@Adrienne65) reported 26 minutes ago from Dundee, Scotland

  @JodiAkyy87 @MattieHayde @tescomobile I'm in Scotland using wifi and my family in England can't see my pics in messenger or WhatsApp. . Hubby having same issue on 4G at work.

• 
  🇬🇧AdrienneB🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@Adrienne65) reported 27 minutes ago from Dundee, Scotland

  @JodiAkyy87 @MattieHayde @tescomobile Both myself and my husband are having the same issue

• 
  Andy The Dee (@dundeeandy) reported 48 minutes ago from Dundee, Scotland

  Thank you @tescomobile for crediting my next month's phone bill for £3 after I'd made a complete mess of uploading my Clubcard voucher onto this months bill. Excellent Customer service handled with minimum of fuss.

• 
  Joey Joe Joe Junior Shabadoo (@Bilo_Kravo) reported 53 minutes ago from Dundee, Scotland

  Just cancelled my contract with @tescomobile and I've never been made to feel like such a traitorous sack of shit in all my life. Jesus, not sure I'll be able to look myself in the mirror again.

• 
  Doug (@dougaitken) reported 58 minutes ago from Dundee, Scotland

  @PaulAnnett @O2 @tescomobile Most MNVOs run subpar to the main network since it’s related to allocation. O2 don’t want Tesco customers usage affecting their own customers so you’ll often find that MNVOs have lower bandwidth etc.

• 
  🇬🇧AdrienneB🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@Adrienne65) reported 58 minutes ago from Dundee, Scotland

  @JodiAkyy87 @MattieHayde @tescomobile And my son in law in london on 4G having same issue, but my son there on different network having no issues. Its o2. Has to be.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Hadley (@Baggypilot) reported 3 minutes ago

  @tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere

• 
  Katie Layla (@katielayla82) reported 12 minutes ago

  @tescomobile shocking service from your call centre. Been with out my phone for 3 days and no one seems to be able to help me.

• 
  Gladimir (@DrGladimir) reported 15 minutes ago

  @AbsolutelyVexed @tescomobile Ai gets it wrong. Doesn't help that it refers to the company blogs, and how to guides, which gives the impression you can do these things, when in fact with a lot, you can't. O2 business was who I was with before, but they sucked for various reasons.

• 
  Gladimir (@DrGladimir) reported 16 minutes ago

  @tescomobile For any prospective customers. Every aspect of this has been awful. From trying to place the order multiple times that failed at their end for unknown reasons, then running multiple credit searches, basic features missing, speaking to people with an accent so strong I struggle...

• 
  David Hamilton (@hamilton_david) reported 18 minutes ago

  @tescomobile please can you let me know how I can make a complaint? Note I am not a Tesco Mobile customer.

• 
  clam (@clam70435692) reported 18 minutes ago

  @tescomobile you are disgusting my 90 yr old father has heart failure /dementia can’t make or receive calls for 5 days others on the same network can was told the phone mast is down but he also needs a new SIM card to resolve this but you are refusing to send him a new one

• 
  Shaun Reviewer (@ReviewShau42660) reported 19 minutes ago

  @tescomobile DO NOT get a tesco phone contract IF u live in Bournemouth BH4 area as signal non existent. Don't say it's good Tesco as it's NOT and never has been.

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 21 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  m n (@silsonit) reported 25 minutes ago

  @tescomobile Just tried to tell your customer services you’ve failed PCI , taking money out of my acct but not giving me an order number/ack , in fact an email to say please complete the order. Down 47.99 and no phone. Customer services just didn’t care. Reporting appropriately!

• 
  Theresa Bevan (@1pennysweet) reported 25 minutes ago

  @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue