Tesco Mobile outages and service status in Dundee, Scotland

Problems in the last 24 hours in Dundee, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Dundee, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Dundee, Scotland

Latest outage, problems and issue reports in Dundee and nearby locations:

• 
  Joey Joe Joe Junior Shabadoo (@Bilo_Kravo) reported 10 minutes ago from Dundee, Scotland

  Just cancelled my contract with @tescomobile and I've never been made to feel like such a traitorous sack of shit in all my life. Jesus, not sure I'll be able to look myself in the mirror again.

• 
  Andy The Dee (@dundeeandy) reported 12 minutes ago from Dundee, Scotland

  Thank you @tescomobile for crediting my next month's phone bill for £3 after I'd made a complete mess of uploading my Clubcard voucher onto this months bill. Excellent Customer service handled with minimum of fuss.

• 
  🇬🇧AdrienneB🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@Adrienne65) reported 40 minutes ago from Dundee, Scotland

  @JodiAkyy87 @MattieHayde @tescomobile Both myself and my husband are having the same issue

• 
  Doug (@dougaitken) reported 42 minutes ago from Dundee, Scotland

  @PaulAnnett @O2 @tescomobile Most MNVOs run subpar to the main network since it’s related to allocation. O2 don’t want Tesco customers usage affecting their own customers so you’ll often find that MNVOs have lower bandwidth etc.

• 
  🇬🇧AdrienneB🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@Adrienne65) reported 44 minutes ago from Dundee, Scotland

  @JodiAkyy87 @MattieHayde @tescomobile And my son in law in london on 4G having same issue, but my son there on different network having no issues. Its o2. Has to be.

• 
  🇬🇧AdrienneB🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@Adrienne65) reported 52 minutes ago from Dundee, Scotland

  @JodiAkyy87 @MattieHayde @tescomobile I'm in Scotland using wifi and my family in England can't see my pics in messenger or WhatsApp. . Hubby having same issue on 4G at work.

• 
  Doug (@dougaitken) reported 58 minutes ago from Dundee, Scotland

  @PaulAnnett @O2 @tescomobile Oh coverage should be the same. But coverage is just where the signal is, not how good it is. You then have to think about congestion, bandwidth, bandwidth allocation, etc.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chatterbox (@chatkins1) reported 5 minutes ago

  @tescomobile @MartinSLewis If this is how a complaints manager responds what hope do I have? Please contact Sahira complaints manager as she has somehow missed my email stating that I want to keep complaint open and have SAR

• 
  TomG (@TomG07581187) reported 13 minutes ago

  @tescomobile hello, just spoken to customer services as to why a PAC code submitted last Thursday hadn't been actioned. I'm told that codes sent to 65075 aren't actioned because of an issue with your system. Is this true?

• 
  Johnny Dowling (@JohnnyDowling10) reported 13 minutes ago

  Any chance that you could get some to staff for your help lines or chat? @tescomobile

• 
  Jill Collier 🟥 (@JillCollier16) reported 14 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  Andrew Axford 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@andrewaxfordgb) reported 16 minutes ago

  Hey @tescomobile, what happened? Me and wife used to get perfect signal at home (LN6 Lincoln) - but now 1 bar and unable to make any calls. Having to use WhatsApp over wi-fi. Why? Not able to make calls until back on the A46. #withamsthughs #tescomobile

• 
  Legal Style Blog (@legalstyleblog) reported 16 minutes ago

  The vast body of consumer rights legislation still doesn't cover the single most difficult scenario a consumer can face: when a company, @tescomobile, puts one through hours of customer service in a stubborn refusal to accept payment and then says by failing to create an account one has blacklisted from their service (which apparently retains personal data of those who don't have accounts, whose processing is presumably lawful on the grounds of sadism—missed that GDPR ground).

• 
  chatterbox (@chatkins1) reported 16 minutes ago

  @tescomobile @fgrscomhub @wlhowarth Again over 1 month later STILL awaiting any communication from Tesco. After at least 5 attempts of chasing I was told complaint has now been opened after a month of trying. Then told I would get help within 5 working days … 6 working days later nothing .

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 17 minutes ago

  @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 17 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  Carlo Gibbs (@carlogibbs) reported 17 minutes ago

  Absolutely staggering from @vodafone I explained I’m a 20+ year customer and highlighted both @tescomobile and @EE mobile are £7-10 a month cheaper, same phone, same plan etc. The response was to say sorry, that’s the price, no deal, you can leave. So now I’m leaving.