Tesco Mobile outages and service status in Dundee, Scotland

Problems in the last 24 hours in Dundee, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Dundee, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Dundee, Scotland

Latest outage, problems and issue reports in Dundee and nearby locations:

• 
  Doug (@dougaitken) reported 1 minute ago from Dundee, Scotland

  @PaulAnnett @O2 @tescomobile Most MNVOs run subpar to the main network since it’s related to allocation. O2 don’t want Tesco customers usage affecting their own customers so you’ll often find that MNVOs have lower bandwidth etc.

• 
  Andy The Dee (@dundeeandy) reported 14 minutes ago from Dundee, Scotland

  Thank you @tescomobile for crediting my next month's phone bill for £3 after I'd made a complete mess of uploading my Clubcard voucher onto this months bill. Excellent Customer service handled with minimum of fuss.

• 
  🇬🇧AdrienneB🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@Adrienne65) reported 18 minutes ago from Dundee, Scotland

  @JodiAkyy87 @MattieHayde @tescomobile I'm in Scotland using wifi and my family in England can't see my pics in messenger or WhatsApp. . Hubby having same issue on 4G at work.

• 
  Doug (@dougaitken) reported 27 minutes ago from Dundee, Scotland

  @PaulAnnett @O2 @tescomobile Oh coverage should be the same. But coverage is just where the signal is, not how good it is. You then have to think about congestion, bandwidth, bandwidth allocation, etc.

• 
  🇬🇧AdrienneB🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@Adrienne65) reported 45 minutes ago from Dundee, Scotland

  @JodiAkyy87 @MattieHayde @tescomobile Both myself and my husband are having the same issue

• 
  Joey Joe Joe Junior Shabadoo (@Bilo_Kravo) reported 47 minutes ago from Dundee, Scotland

  Just cancelled my contract with @tescomobile and I've never been made to feel like such a traitorous sack of shit in all my life. Jesus, not sure I'll be able to look myself in the mirror again.

• 
  🇬🇧AdrienneB🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@Adrienne65) reported 51 minutes ago from Dundee, Scotland

  @JodiAkyy87 @MattieHayde @tescomobile And my son in law in london on 4G having same issue, but my son there on different network having no issues. Its o2. Has to be.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marie Hobson (@MarieHobson) reported 4 minutes ago

  @tescomobile Hey, loving this new 'guess when you'll have network' game. Been going on since 28th Feb...getting told it's 5 working days then another 5 days. No one ever updates me. Is there a leader board or prizes?

• 
  Chiara Quinn MBCI (@ChjaQuinn) reported 4 minutes ago

  @tescomobile How can we speak to a technical person in Tesco Mobile as customer Service don’t have a clue and don’t understand what we are trying to say. It’s actually shocking

• 
  montyniblet (@montyniblet) reported 6 minutes ago

  @tescomobile Signal back on today but still lost 8 days in last month. TN56HN account 808724

• 
  Jennifer James (@Little_Digital) reported 6 minutes ago

  @tescomobile the WORST customer care I’ve ever experienced and getting worse. Horrific at time of bereavement. Insulting.

• 
  David Pacitti (@davidpacitti) reported 7 minutes ago

  @tescomobile It says it’s a busy area, not sure why, can you please log this for me that the data service isn’t working in this area please

• 
  Aaron hassan (@custardwarrior) reported 9 minutes ago

  @tescomobile Not yet but I don't always trust the information coz all I get is no issue then customer advisor says oh we are doing upgrade work in that area

• 
  Amy (@StefScope) reported 10 minutes ago

  @tescomobile Why was I told a refund would be processed yet now I’ve received an email stating it won’t. You can not take payment for a service, cut off that service and keep the money for it. Absolutely furious at the lack of customer service and ineptness of your ‘care’ team.

• 
  Julie Martin (@julesvb82) reported 11 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  dean hannington (@dhannington) reported 12 minutes ago

  @tescomobile I’ve been waiting since last Wednesday for Tesco to activate my sim I’ve been fobbed off twice in store and three times I’ve called customer service and received no answers. I hope I’m going to be refunded and compensated as this is a terrible service you’re providin

• 
  Phil 〓〓 (@Kryfold_Sky) reported 12 minutes ago

  Now they've stolen my remaining top up balance of £9. Offered to transfer to new sim/tariff which failed. The shop was useless, customer service was barely understandable Indian/English. I give up. Whatever remedial action is taken it will cost me a lot more. @tescomobile