Tesco Mobile outages and service status in Dundee, Scotland

Problems in the last 24 hours in Dundee, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Dundee, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Dundee, Scotland

Latest outage, problems and issue reports in Dundee and nearby locations:

• 
  Andy The Dee (@dundeeandy) reported 6 minutes ago from Dundee, Scotland

  Thank you @tescomobile for crediting my next month's phone bill for £3 after I'd made a complete mess of uploading my Clubcard voucher onto this months bill. Excellent Customer service handled with minimum of fuss.

• 
  Doug (@dougaitken) reported 9 minutes ago from Dundee, Scotland

  @PaulAnnett @O2 @tescomobile Most MNVOs run subpar to the main network since it’s related to allocation. O2 don’t want Tesco customers usage affecting their own customers so you’ll often find that MNVOs have lower bandwidth etc.

• 
  Doug (@dougaitken) reported 27 minutes ago from Dundee, Scotland

  @PaulAnnett @O2 @tescomobile Oh coverage should be the same. But coverage is just where the signal is, not how good it is. You then have to think about congestion, bandwidth, bandwidth allocation, etc.

• 
  🇬🇧AdrienneB🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@Adrienne65) reported 35 minutes ago from Dundee, Scotland

  @JodiAkyy87 @MattieHayde @tescomobile I'm in Scotland using wifi and my family in England can't see my pics in messenger or WhatsApp. . Hubby having same issue on 4G at work.

• 
  🇬🇧AdrienneB🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@Adrienne65) reported 39 minutes ago from Dundee, Scotland

  @JodiAkyy87 @MattieHayde @tescomobile Both myself and my husband are having the same issue

• 
  Joey Joe Joe Junior Shabadoo (@Bilo_Kravo) reported 44 minutes ago from Dundee, Scotland

  Just cancelled my contract with @tescomobile and I've never been made to feel like such a traitorous sack of shit in all my life. Jesus, not sure I'll be able to look myself in the mirror again.

• 
  🇬🇧AdrienneB🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@Adrienne65) reported 49 minutes ago from Dundee, Scotland

  @JodiAkyy87 @MattieHayde @tescomobile And my son in law in london on 4G having same issue, but my son there on different network having no issues. Its o2. Has to be.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trish Reade (@TrishReade) reported 3 minutes ago

  @tescomobile Whoever made your recent advert needs to think again. Its awful. No context and quite revolting.

• 
  Sarah Hare (@sarahehare09) reported 4 minutes ago

  @tescomobile @tescomobileirl you guys have left me hanging in a foreign time for the second time now… paid for and all. You guys don’t even answer your chat either. Thanks. Love from no service Macedonia

• 
  Marie Hobson (@MarieHobson) reported 5 minutes ago

  @tescomobile Hey, loving this new 'guess when you'll have network' game. Been going on since 28th Feb...getting told it's 5 working days then another 5 days. No one ever updates me. Is there a leader board or prizes?

• 
  montyniblet (@montyniblet) reported 5 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Family Thomas (@FamilyThomas3) reported 7 minutes ago

  @tescomobile I don't know what more I can say but my original post. Your operatives were insistent that they could do not more to help

• 
  David Michael (@DaveML01) reported 7 minutes ago

  @tescomobile having problems with getting a decent internet signal on my mobile.

• 
  Smooth211 (@Smooth2111) reported 10 minutes ago

  @tescomobile can u help me I can't get through to pay as you go

• 
  Scott Small (@scottjsmall) reported 14 minutes ago

  @tescomobile you are great at taking our money, but when it comes to leaving, you just lie. I was told 7 days to unlock a phone from you, (which we have fully paid for) 7 days pass, and now you cannot help as you haven’t received an email, shocking from a company of this size

• 
  fabio manetta (@fabiomanetta) reported 19 minutes ago

  @tescomobile But not a problem, i just transfered my number to Smarty and will be requesting a refund of my balance. You lost the balance and the costumer for being greedy :-)

• 
  It’s me! (@bubs_2014) reported 20 minutes ago

  @tescomobile hi I’ve had no signal or data since this morning. Your customer service agent said it was because a mast in my area was down. I am now in a completely different county and still nothing. I am a carer to my mother and need my phone. I can only get wifi. Yesterday I