Tesco Mobile

Tesco Mobile Outage Report in Pontardawe, Neath Port Talbot, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontardawe, Neath Port Talbot, Wales 01/13/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (64%)

    Phone (64%)

  2. Internet (16%)

    Internet (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent Tesco Mobile outage reports came from the following cities: Neath and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomNeath Phone
United KingdomSwansea Phone
United KingdomSwansea Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • MartynWilliams6 master.vaper (@MartynWilliams6) reported from Maesteg, Wales

    Who would've thought l would fall in love with my new Nokia 2.2, best damn smartphone I've had since my days of the iPhone 5 and the Sony Xperia Z3, even they were great phones too, such a shame l was paying way too much for my contract on both phones @tescomobile @tescomobileire

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • iamamyhunter amy hunter (@iamamyhunter) reported

    @tescomobile I’ve done that thanks - got a response this morning to say they have found a problem etc

  • TweetsGK Gayur Abbas (@TweetsGK) reported

    @tescomobile Hello @Tesco support, It 24 hours now since I raised the complaint and the issue is still not resolved. Kindly get my account with mobile number 07857810551 sorted quickly.

  • iamamyhunter amy hunter (@iamamyhunter) reported

    @tescomobile I understand that, and thank you for your response again, but just would be helpful to have updates as to when they expect the issue to be resolved or at least they have found the fault etc!

  • iamamyhunter amy hunter (@iamamyhunter) reported

    @tescomobile Thank you Liz! I got an update this morning to say they won’t be in touch for the next 5 days unless it’s fixed so looking like a longer term issue 🥺

  • MennaMorgz Colin The Patterpillar 🐛 (@MennaMorgz) reported

    @tescomobile Hello! I received a bill for £222.14 out of the blue yesterday for a handset I paid for in full. Rang Tesco customer services and spoke to a very helpful lady who said there was nothing further to pay and the billing department would remove this charge (1/2)

  • MukakiWorld Mukaki (@MukakiWorld) reported

    I've been with @tescomobile for 10 years, & now that my contract is ending and I want my phone unlocked, they're having all kinds of 'technical issues'. This isn't going to make me stay; if anything, now that I've seen your 'strategy', I'm looking forward to leaving.

  • AleexM12 Alex (@AleexM12) reported

    @tescomobile apart from Wi-Fi I can’t get a stable connection on my new phone I got yesterday from you iPhone 14 pro max any help I’ve tried resetting re inserting SIM card to no avail driving me insane calls are dropping also.

  • azeem321 mohammed azeem (@azeem321) reported

    @tescomobile Hi I have also just checked my bill on Tesco mobile and still showing pending payment of 222.14 pounds on account.Please can you cancel this because I also already spoke yesterday with a customer service representative . The issue I’ve been told it’s a know issue.

  • justxclaire Claire Joanne 🌼📚🌸 (@justxclaire) reported

    @tescomobile I don’t even know where to begin. I’ve made over 35 phone calls since November last year and here we are. I would never take a contract out with Tesco again.

  • LauraWe07111937 Laura Webb (@LauraWe07111937) reported

    @tescomobile - lack of information about the real cost of deferring a payment. Tesco thank you for seemly wanting to help your customers during the cost of living but in actually fact you're penalizing them with the lack of information that punishes a customer for 3 months after