Tesco Mobile outages and service status in Oakham, England

Problems in the last 24 hours in Oakham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Oakham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Oakham, England

Latest outage, problems and issue reports in Oakham and nearby locations:

• 
  Bhavandeep Mann (@Bhavandeep_96) reported 45 minutes ago from Leicestershire, England

  @tescomobile is there network issues, mine and my mums phones is having issues?

• 
  Simon Parry (@sparry951) reported 48 minutes ago from Leicestershire, England

  @tescomobile Trying to log on to look at upgrades as my phone is now dying and won't charge much. Cant remember password so asked for new one but not received email or text with new password Can you help?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jan Cavelle (@jancavelle) reported 39 seconds ago

  @tescomobile I have been on your app trying to cancel an order for over 25 minutes now. And you are seriously doing ads about good service?!

• 
  Sally F 💙 (@SallyF100) reported 3 minutes ago

  @tescomobile I have just called you to cancel my mum‘s contract, she has late stage dementia, has just suffered a huge stroke meaning she is no longer able to communicate. Your operator told me to log onto the app, which my mum does not have, and she then hung up on me. WTH??

• 
  Maly (@MARnHAR) reported 5 minutes ago

  @tescomobile really SUCKS

• 
  Clare Roddison (@CRoddison) reported 8 minutes ago

  @tescomobile if you need a reliable network and have any vulnerable relatives and need to be available I urge you not to use this provider #telcomsombudsman

• 
  montyniblet (@montyniblet) reported 12 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Smooth211 (@Smooth2111) reported 16 minutes ago

  @tescomobile can u help me I can't get through to pay as you go

• 
  Amanda Martin (@AmandaKMartin) reported 18 minutes ago

  @tescomobile I have been a customer since you started. I placed an order yesterday. Was sent despatch information. I am waiting for the delivery. Today, a full day after being told it has been despatched, I have had to spend a couple of hours of my working day trying... Cont

• 
  gillian mary (@gillianwyatt601) reported 19 minutes ago from Quainton, England

  @tescomobile NO NO NO NO YOU ARE NOT LISTENING... I HAVE YOUR MOBILE APP... BUT YOUR LINKS ARE NOT WORKING... I NEED TO TOP UP MY PHONE FOR PITY SAKE!!

• 
  Marie Hobson (@MarieHobson) reported 19 minutes ago

  @tescomobile Are you able to follow me? As the link doesn't work and I think this might be why

• 
  Gladimir (@DrGladimir) reported 19 minutes ago

  @tescomobile Now it won't send me a PAC so I can move elsewhere. Awful service.