Tesco Mobile outages and service status in Newtonhill, Scotland

Problems in the last 24 hours in Newtonhill, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newtonhill, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Horne (@SHN51989) reported 3 minutes ago

  @tescomobile Well the above statement was incorrect.. 11 days later still no phone call back.. disgusting service. AVOID TESCO MOBILE at all costs!!!

• 
  James Baker (@_JamesBaker92) reported 5 minutes ago

  @tescomobile why does 5G with full bars mean **** ALL. Very frustrating when phonecalls are constantly cutting off or not even connecting in the first place.

• 
  UK_Grumble (@UK_Grumble) reported 9 minutes ago

  @tescomobile despite my upgrade not being delivered, umpteen phone calls, three webchats and countless requests you’ve still charged me double my rate for a ‘new’ phone I never received. If this ever gets sorted (doubtful) wave goodbye to a long standing customer 👋

• 
  Dave Kendall (@DaveKendallPho1) reported 9 minutes ago

  @socoolrobyna @tescomobile happily promoted their mobile service in their Sthelens store but you can’t get 3G in there, let alone 4G

• 
  Victoria Ogonna (@vikkyug2016) reported 10 minutes ago

  @tescomobile @tescomobile Hello, I have a Tesco locked Motorola G5 phone. I’m currently in Nigeria and I no longer have a Tesco SIM or UK phone number.I tried using the unlock form but it requires a UK number and recent call, which I can’t provide.Pls can you help me unlock my phone manually?

• 
  Alfie Joseph (@alfie_jose26583) reported 17 minutes ago

  @tescomobile Hi i have got several £10 bundles more than 30 days ago and have not recieved my 300 ] Points promised can. You message me and help me.

• 
  Noel Phillips (@noelphillips211) reported 18 minutes ago

  @tescomobile I have paid for two Sim cards which were sent to the wrong address. The third one also has not turned up either. I hope you can help this time. Also I have paid you 20 pounds for the first 2 Sim cards.

• 
  Saz The Crumb (@PikaSaz) reported 18 minutes ago

  @tescomobile tried to help a family friend who's in their 70s top up today, was told card payment wasnt working so brought the voucher. Your service kept directing us to download an app. He doesn't have a smart phone, so tell me how are OAPS meant to top up?

• 
  Jill Collier 🟥 (@JillCollier16) reported 18 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  clam (@clam70435692) reported 21 minutes ago

  @tescomobile @1pennysweet My dad’s having the same trouble apparently the phone mast is down and it’s only affecting him as he has an old SIM card but they are refusing to send him a new one