Tesco Mobile outages and service status in Newtonhill, Scotland

Problems in the last 24 hours in Newtonhill, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newtonhill, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sally F 💙 (@SallyF100) reported 3 minutes ago

  @tescomobile I have just called you to cancel my mum‘s contract, she has late stage dementia, has just suffered a huge stroke meaning she is no longer able to communicate. Your operator told me to log onto the app, which my mum does not have, and she then hung up on me. WTH??

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 5 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  Shaun Reviewer (@ReviewShau42660) reported 7 minutes ago

  @tescomobile Hi sorry to moan, but FED UP with Tesco data not working & letting me down in the Bournemouth Area. Thinking of Tesco mobile for Dorset? Think again! 😠 😡

• 
  Jan Cavelle (@jancavelle) reported 10 minutes ago

  @tescomobile I have been on your app trying to cancel an order for over 25 minutes now. And you are seriously doing ads about good service?!

• 
  Jennifer James (@Little_Digital) reported 11 minutes ago

  @tescomobile the WORST customer care I’ve ever experienced and getting worse. Horrific at time of bereavement. Insulting.

• 
  Blaximus Longwood (@CuddlerDuck) reported 14 minutes ago

  @Michell78492363 @tescomobile Terrible treatment. I'm cancelling my contract and going elsewhere

• 
  Donna Randall (@DonnaRa01238683) reported 15 minutes ago

  @tescomobile going on a cruise in a few months time and can’t afford the @pandocruises internet. How do I know if my phone can take an eSIM? (Sorry if it’s an easy answer-technophobe here) family want to keep in contact to help my anxiety

• 
  Gladimir (@DrGladimir) reported 20 minutes ago

  @tescomobile ... To understand... With no other way than a phone call they'll communicate. Then slow, wrong information, trying to charge early termination fees when in cooling off period, reluctance to meet ofcom rules around PACs, just dreadful.

• 
  Victoria Ogonna (@vikkyug2016) reported 23 minutes ago

  @tescomobile @tescomobile Hello, I have a Tesco locked Motorola G5 phone. I’m currently in Nigeria and I no longer have a Tesco SIM or UK phone number.I tried using the unlock form but it requires a UK number and recent call, which I can’t provide.Pls can you help me unlock my phone manually?

• 
  Antty (@Antty629802) reported 24 minutes ago

  @tescomobile The issue I have is that I want to pay my daughters bill and I'm not being allowed to. I don't want an app