Tesco Mobile outages and service status in Aberdeen, Scotland

Problems in the last 24 hours in Aberdeen, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Aberdeen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  m n (@silsonit) reported 2 minutes ago

  @tescomobile Just tried to tell your customer services you’ve failed PCI , taking money out of my acct but not giving me an order number/ack , in fact an email to say please complete the order. Down 47.99 and no phone. Customer services just didn’t care. Reporting appropriately!

• 
  Seamás 🇨🇰🇮🇱 (@ExegeekPrime) reported 3 minutes ago

  @tescomobile why is there no signal at bt7?

• 
  Jim (@Jimdoggy86) reported 3 minutes ago

  @tescomobile Awful signal as usual. Area coverage never been updated. Cant wait to change networks

• 
  jiji (@ExecAsstJiji) reported 4 minutes ago

  @tescomobile I’m offered an upgrade to change a contract at not additional cost. No matter how many times I try to take advantage of this offer, it won’t work. About to quit your network. The offer must be fake! #tescomobile #tesco

• 
  DARREN HOWELL (@TEMPOFUNCTION) reported 6 minutes ago

  @tescomobile absolutely fuming reported fraud happening yesterday, possible sim swap. No action taken and lost number today. Customer service denying conversation yesterday and said will just have to wait for fraud to phone back. Presumably on number no longer have.

• 
  Noel Phillips (@noelphillips211) reported 12 minutes ago

  @tescomobile I have paid for two Sim cards which were sent to the wrong address. The third one also has not turned up either. I hope you can help this time. Also I have paid you 20 pounds for the first 2 Sim cards.

• 
  Ucheykingz (@Ucheykingz) reported 12 minutes ago

  @tescomobile can you explain what went wrong my with my order especially after approving the contract and sending a mail stating estimated date of delivery only to refund me. This is heart wrecking and I deserve an immediate explanation. #customerservice #customer

• 
  Gracie🐦 (@mydogisafreak) reported 13 minutes ago

  @tescomobile have a Dept called, Additional Support Team (a bit like the SAS I imagine) They have done NOTHING to resolve a simple? issue. I am fuming here (because I've got eye hospital appts etc coming up and the contact me by text)

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 16 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  cupcake (@cupcakecutie10) reported 17 minutes ago

  @tescomobile Hi waiting hours for my new phone to be delivered! DPD tracking useless. I'm waiting to go out. Not great first customer experience!