Tesco Mobile Outage Report in Mitcham, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcham, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Tesco Mobile
Tesco Mobile is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (62%)
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Internet (17%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Mitcham, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: London, Hackney, Croydon, Walton-on-Thames, Acton, Southwark, Ealing, Tower Hamlets, Islington, Camden Town, Leyton, Lewisham and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Phone | |
| London |
Internet | |
| Croydon |
Phone | |
| Hackney |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Caz collins
(@CazCAFC) reported
from
Bromley, England
@tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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B1Trooper
(@BrumEireannach) reported
@tescomobile So a customer service representative got in touch to help and has left the conversation without resolving the issue of not being able to swap my original number to a new SIM. 5 online chats, 4 phone calls, no help on twitter. Taking people's money and not providing
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Alan Flanagan
(@flanaga) reported
@tescomobile Did this and so far no good. You’ve told me what I already know. No closer to understanding what the issue is or when you intend to resolve it.
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JF91
(@TheJF91) reported
@talkSPORT @tescomobile West Ham have some great players who played well in that system & played well together last season, it's literally a confidence issue right now, a bit of attacking freedom on the pitch would be better than the current system imo, Moyes has nothing else to lose at this point
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dawnfxx
(@dawnfxx) reported
@tescomobile Almost all mobile phones, require a network to operate via, but No other network dedicates a guide on 'PORTING' either! Nor do they contract you to 3 years ROLLING airtime! You refused to print my contract, failed to email it, rejected my request to cancel within 14 days! Mmmm
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Ellie
(@Ellie04744445) reported
@tescomobile day 15, no PAC code and a month since I’ve had a fully working phone (I have little more than a glorified IPod) How will I be compensated for this? I’ve been a loyal customer for approx 10y and this is how I get treated?
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Michele Hodgson
(@grumpygal1) reported
@tescomobile @TrussellTrust Who to believe at Tesco Customer Services? Lost my husband's business phone number in device swap, assured on Sunday that new SIM would arrive by Tuesday, didn't. Was told processed Monday and would take 3 working days. Not arrived. Now told that it's 3-5 working days.
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dawnfxx
(@dawnfxx) reported
@tescomobile Liz, what is unclear? Was porting required to your network, before being able to use a @tesco SIM card? My son's iPhone has been compromised since he replied to your linked text message... Opening of ports has allowed changes being made, and locking him out! Who's fault?
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Catharine Hudson
(@CatharineHuds17) reported
@tescomobile I went to my local Tesco store to order an upgrade to a 5G sim, why could they not just swop my old one in store instead of ordering it online now I’ve still no network after 7 days
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Ben Whitehead
(@elmer_fudd86) reported
@tescomobile any news on when you will be able to support Apple Watch?
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Victoria Redfearn
(@vickysmith1981) reported
@tescomobile can someone contact me regarding my father in law having an account set up without his knowledge and money being taken out his account for three years for a mobile he’s never used. Thankyou.