Tesco Mobile

Tesco Mobile Outage Report in Mitcham, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Mitcham, Greater London, England 01/24/2025 05:25

January 24: Problems at Tesco Mobile

Tesco Mobile is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (17%)

    Internet (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mitcham, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: London, Hackney, Croydon, Walton-on-Thames, Acton, Southwark, Ealing, Tower Hamlets, Islington, Camden Town, Leyton, Lewisham and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomHackney Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BrumEireannach B1Trooper (@BrumEireannach) reported

    @tescomobile So a customer service representative got in touch to help and has left the conversation without resolving the issue of not being able to swap my original number to a new SIM. 5 online chats, 4 phone calls, no help on twitter. Taking people's money and not providing

  • flanaga Alan Flanagan (@flanaga) reported

    @tescomobile Did this and so far no good. You’ve told me what I already know. No closer to understanding what the issue is or when you intend to resolve it.

  • TheJF91 JF91 (@TheJF91) reported

    @talkSPORT @tescomobile West Ham have some great players who played well in that system & played well together last season, it's literally a confidence issue right now, a bit of attacking freedom on the pitch would be better than the current system imo, Moyes has nothing else to lose at this point

  • dawnfxx dawnfxx (@dawnfxx) reported

    @tescomobile Almost all mobile phones, require a network to operate via, but No other network dedicates a guide on 'PORTING' either! Nor do they contract you to 3 years ROLLING airtime! You refused to print my contract, failed to email it, rejected my request to cancel within 14 days! Mmmm

  • Ellie04744445 Ellie (@Ellie04744445) reported

    @tescomobile day 15, no PAC code and a month since I’ve had a fully working phone (I have little more than a glorified IPod) How will I be compensated for this? I’ve been a loyal customer for approx 10y and this is how I get treated?

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @tescomobile @TrussellTrust Who to believe at Tesco Customer Services? Lost my husband's business phone number in device swap, assured on Sunday that new SIM would arrive by Tuesday, didn't. Was told processed Monday and would take 3 working days. Not arrived. Now told that it's 3-5 working days.

  • dawnfxx dawnfxx (@dawnfxx) reported

    @tescomobile Liz, what is unclear? Was porting required to your network, before being able to use a @tesco SIM card? My son's iPhone has been compromised since he replied to your linked text message... Opening of ports has allowed changes being made, and locking him out! Who's fault?

  • CatharineHuds17 Catharine Hudson (@CatharineHuds17) reported

    @tescomobile I went to my local Tesco store to order an upgrade to a 5G sim, why could they not just swop my old one in store instead of ordering it online now I’ve still no network after 7 days

  • elmer_fudd86 Ben Whitehead (@elmer_fudd86) reported

    @tescomobile any news on when you will be able to support Apple Watch?

  • vickysmith1981 Victoria Redfearn (@vickysmith1981) reported

    @tescomobile can someone contact me regarding my father in law having an account set up without his knowledge and money being taken out his account for three years for a mobile he’s never used. Thankyou.