Tesco Mobile outages and service status in Malmesbury, England

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Malmesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Malmesbury, England

Latest outage, problems and issue reports in Malmesbury and nearby locations:

• 
  Chloe Willis (@cwillis19821) reported 18 minutes ago from Cirencester, England

  @tescomobile hi, I received my new phone yesterday and have done a sim swap to keep same number. How long should this realistically take as says up to 24 hours at busy times. It's been 14 hours and no loss of signal on old sim card. Tesco to Tesco swap. Thanks

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  montyniblet (@montyniblet) reported 4 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  James Baker (@_JamesBaker92) reported 11 minutes ago

  @tescomobile why does 5G with full bars mean **** ALL. Very frustrating when phonecalls are constantly cutting off or not even connecting in the first place.

• 
  Ann (@English_girl98) reported 11 minutes ago

  @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .

• 
  Martitta (@MShazzzi) reported 13 minutes ago

  @tescomobile I didn’t have signal for whole month like the rest of my area due to o2 updates, been promised credits for no services and each time I contact the chat incompetent people ask me where do I experience issue. Sort this out please. Paid £113 for no service, unacceptable

• 
  Lynzy 🌻 (@Lynzyhope) reported 13 minutes ago

  @tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!

• 
  TJ👻 (@_T_jpeg_) reported 21 minutes ago

  @tescomobile customer service is so bad - my new phone arrived without the eSIM activation and now I have to jump through so many hoops to get my code

• 
  Ann (@English_girl98) reported 22 minutes ago

  @tescomobile also will I be compensated for not having phone signal as I'm paying for a service that you can't provide

• 
  Goolie (@Goolie6) reported 22 minutes ago

  @tescomobile its now the 3rd July 2026 its another month without a signal all we hear is yet again a mast is having work done on it. Seriously.

• 
  gillian mary (@gillianwyatt601) reported 23 minutes ago from Quainton, England

  @CarlMalkin6 @tescomobile I think we all should give up on Tesco Mobile and move to a much more reliable company !!+ I'm fed up with them and the issues I've had are causing my blood pressure to rise and doesn't help my anxiety levels!!+ whose willing to go elsewhere?!!+ IT IS BEYOND A JOKE !! 🤨🤔🙄😠😡

• 
  Gladimir (@DrGladimir) reported 26 minutes ago

  @tescomobile Now it won't send me a PAC so I can move elsewhere. Awful service.