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Tesco Mobile

Tesco Mobile outages and service status in Derry, Northern Ireland

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  • Tesco Mobile generated 0 outage signals in the last 24 hours around Derry, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • WeeksieRichard
    richard weeks (@WeeksieRichard) reported

    Lost phone, new 1 arrives in 24hrs (not via Tesco). No SIM so another 5 work days for the SIM, offline for a week in 2021 defo do not use @tescomobile customer service is awfull

  • Nikmcg8
    nikmcg7 (@Nikmcg8) reported

    @tescomobile why do you offer a 24 month usage contract with a 36month handset contract if you can’t change your usage after 24months? Oh you can change it if you want it to go up but not down? So really you don’t offer a 24month usage contract in actual fact it’s 36months!

  • BirminghamRatty
    Ratty Birmingham (@BirminghamRatty) reported

    @tescomobile hi please help, I am being bombarded with scam calls from different O2 numbers. So far today I've received 6, sometimes within half an hour of each other. Have blocked each number as they have arrived but is there anything you can do?

  • grandmar11143
    KayRowe (@grandmar11143) reported

    @tescomobile I was reluctant to get another Tesco phone on 0² as I've been without a signal at home on my current one for 3 years. However I was persuaded, and after half a day of trying to set up the brand new phone (and new Sim) I still don't have a signal. I am so frustrated!

  • BrokenToyCo
    Dex Hannon Artist (@BrokenToyCo) reported

    5 Today. Phone is now dead. Emergency calls only. I cannot even phone @tescomobile to tell them they have cut me off and still havent got my address correct. Its a simple thing to do. I managed to move house. to a new city. Tesco cannot deliver a new sim. #verylittlehelps.

  • tashpotatoe
    Tash (@tashpotatoe) reported

    @tescomobile I was just wondering: if I had to send my out of warranty phone for repair but I could not afford it all at once, would you be able to sort a payment plan for me? (On pay monthly plan if that is of any help)

  • CrowsSilhouette
    silhouette crows (@CrowsSilhouette) reported

    @tescomobile Hello. We've been without a Tesco (@O2) phone signal at home for 9 days now because of a mast problem. Becoming a real problem with missed calls and texts. Anything you can do to help?

  • SparklyLou75
    Louise Archibald (@SparklyLou75) reported

    @tescomobile absolutely furious at being misold a new phone and misinformed not to mention shocking lack of customer service. How do I make a formal complaint. What a way to treat your elderly disabled customers

  • southallll_
    sam (@southallll_) reported

    @tescomobile sort your 4G out you stupid *****, £40 a month to not even get signal in my own house

  • DRBAstro
    David Beauchamp (@DRBAstro) reported

    @tescomobile Thanks for the advice. Just spent 25 mins to be told that the dep't I need doesn't work weekends. So not getting sorted till Mon...possibly. Hardly impressive customer service.