Tesco Mobile outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Kears (@SarahKears) reported 4 minutes ago

  @tescomobile disgusted with your costumer service this week after my mum reported my nephew being groomed online on a phone number she pays for 3 days later it is still active and you can’t tell us when it will be disconnected. Keep your kids and grandkids away from @tescomobile

• 
  Beth O’Connor (@bethoconnor95) reported 4 minutes ago

  @tescomobile hi, I’ve had no signal or internet all day. When I put my post code in it says no issues but there definitely is an issue

• 
  Gordo52 (@Gordo5211) reported 7 minutes ago

  @BarbaraSutton15 @tescomobile I dumped, when they told it was my phone the problem, I got a Smarty sim... same phone no problems, 100% better

• 
  random (@kaye55) reported 7 minutes ago

  @tescomobile Sorry what's the point i feel I am getting no help from anyone .I did dm

• 
  🇩🇰 The Danish Bale 🇩🇰 (@REDDORGU) reported 9 minutes ago

  @tescomobile absolute crap signal everyday for about 8 weeks

• 
  Darren Collier (@Buster115) reported 9 minutes ago

  @tescomobile are you actually trying to fix the mast issue. It’s been days now.

• 
  Johnny Dowling (@JohnnyDowling10) reported 9 minutes ago

  Any chance that you could get some to staff for your help lines or chat? @tescomobile

• 
  Random Jottings of Gildersleeve (@gildy61) reported 10 minutes ago

  @BarbaraSutton15 @tescomobile they sold me one for £6. All is well. But I am thinking of switching to another new phone. Same terms and conditions. Also when/if I do I will get a upgraded model and it will contain a new battery. Good luck with your complaint.

• 
  yꙮ (@CompleteSham) reported 14 minutes ago

  @legalstyleblog @tescomobile Baffled - especially by their insistence you be especially polite to them. I get the impression from the excerpt elsewhere that they withhold good faith service from those who openly complain, but I also would assume that you'd have been stuck in AI hell if you hadn't complained

• 
  Aileen Murphy (@AileenMurphy100) reported 22 minutes ago

  @tescomobile I just want an email address for customer services.