Tesco Mobile

Tesco Mobile Outage Report in Derry, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Derry, Northern Ireland 11/25/2025 04:55

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (5%)

    E-mail (5%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Georgiagiraffe Georgia Cambridge 💙💛 (@Georgiagiraffe) reported

    @tescomobile thank you for closing my account but as I’ve tried to cancel it myself since November, not used the phone since then, yet you tell me I owe £25! Then asking me how I’d like to pay it?!

  • tishkebab1983 Tasha Gregøry 🏳️‍🌈 (@tishkebab1983) reported

    @tescomobile we recently switched our daughters phone over and sent off a PAC code to yourselves for her to keep her number she had a text saying there’s a problem with the request what do we do now?

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @APhillips1962 @tescomobile Contact @Ofcom this is only way I got responses. Still poor though

  • berta_pxx roberta paterson (@berta_pxx) reported

    @tescomobile I have just been told there is issues and may take longer than 24 hours..

  • danjkahn Dan Kahn (@danjkahn) reported

    @tescomobile Presumably if I tried to upgrade one of my existing contracts I’d have the same issue?

  • LizzieY56579426 Lizzie Young (@LizzieY56579426) reported

    @tescomobile Still waiting to be contacted about my missing delivery. Been waiting since Dec 22nd. Does no one work at Tesco Mobile anymore? Awful customer service

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @Ofcom 8 weeks today since complaint started - no call back as promised. Email from @tescomobile monday as instructed by ofcom but no replies or calls since... called up to enquire and again poor customer service and no manager or team leader to speak too. how do i go forward @Ofcom ??

  • danjkahn Dan Kahn (@danjkahn) reported

    @tescomobile @juliagoolia1982 If this can’t be fixed then I’ll be setting up this new contract elsewhere and taking my 3 existing contracts with me. The most concerning thing is that no one who works for you has a clue what the issue is. I’ve even offered to share my equifax report to prove it all matches!

  • Kokotxas1 Kokotxas (@Kokotxas1) reported

    @tescomobile Routinely losing signal and arranged replacement SIM. Removed and cleaned old SIM and now getting no signal at all. Using Pixel 4. Is there anything wrong with your local coverage? This has been happening for months, restart usually resolves.

  • APhillips1962 Andy Phillips (@APhillips1962) reported

    @Lindsay_Brunt @tescomobile Have had that many promised call backs that never happen rang 4455 last night told it wasn’t on record to ring me lol can’t make it up this week alone two messages from care team to concerns team I sent three emails no response