Tesco Mobile outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aaaron (@Aaronrutter9) reported 3 minutes ago

  new phone arrived and with a state of the art free ipad. not a bad week after all, @tescomobile your custom has been nothing but very brilliant!

• 
  Dave (@In_Dave_idual) reported 3 minutes ago

  @tescomobile How on God's green earth am I supposed to reset my password to log in to pay my bill when it requires a 2SV via SMS when YOU'VE CUT OFF MY SERVICES. Complete joke of a service anyway.

• 
  db133 (@db133) reported 6 minutes ago

  @tescomobile tesco mobile ; 13.37 to 15.30 ; HOURS on the phone to tesco mobile and finaly they admit the have top up problems on their non smart phones that they sell to customers in store

• 
  Rhys 🦢🦢 (@RhysSCFC_) reported 7 minutes ago

  Best thing I ever done was bin @tescomobile off. The whole network is a sham, using O2 masts. Have had issues for years and nothing seems to improve just get worse. Changed to @EE today and literally had 5G everywhere I go where normally I couldn’t read an email before.

• 
  Chris Adley (@MrChrisAdley) reported 8 minutes ago

  @adzk80 @tescomobile agree totally infuriating situation from tesco mobile, its been a lot of hassle and I will probably move away when my own contract is up in a few months if this is now their customer care

• 
  Irfan Mustafa (@IrfanMustaiq6k) reported 9 minutes ago

  @tescomobile "Dear @Tesco, I bought a mobile on installment in Nov but it wasn't delivered due to an issue. Despite multiple calls, my refund wasn't processed & £1236 was deducted from my account, damaging my credit score. You refunded via X after I complained,

• 
  Colette Houlihan (@Colly_wobbles) reported 13 minutes ago

  @tescomobile You're set up to pay for the online top-up service using your registered card, managed by Mi-Pay Ltd. Mi-Pay has collected the payment from your card. !! Is this a FRAUDULENT site or supported by tesco mobile???

• 
  Rory (@roryscarffe) reported 15 minutes ago

  @tescomobile what do you do when the son of 80 year old man phones you to question why his phone has had no signal for 4 days?You insist on sending a 4 digit security No. to a phone that is unable to receive messages. Then terminate the call!You are a disgrace @ee @VodafoneUK

• 
  Adrian Turton (@BroTurton) reported 19 minutes ago

  @bt_uk I have talked to your team, everything is good from your side, so thank you for reaching out. The problem is that of @tescomobile has my number, but put it as Pay as you Go.

• 
  picklemonsterg (@picklemonsterG) reported 21 minutes ago

  @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!