Tesco Mobile

Tesco Mobile Outage Report in Derry, Northern Ireland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Derry, Northern Ireland 02/10/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • littlesmoochy Em (@littlesmoochy) reported

    @tescomobile your data is being really temperamental? can you sort this issue pls

  • helen_92x Helen (@helen_92x) reported

    @tescomobile my mam called up today for some help and advise, the customer service she received was disgusting. When she asked to put in a complaint, she was told there wasn’t a complaints department, which is a massive lie.

  • Pig_Maiden Kerry Canning (@Pig_Maiden) reported

    @danbrusca @tescomobile Update: they couldn't even cancel my contract properly. Tried to transfer me & cut me off. Agent admitted that this is a nationwide issue with people porting across. Tesco knows this yet still keep accepting new customers. Formal complaint will be raised. Avoid Tesco at all costs

  • LizTuition Liz Little (Clay) (@LizTuition) reported

    @NatWest_Help Good morning. Why can't I cancel my @tescomobile insurance direct debit on the Nat West app or through online banking. Other DDs can be easily cancelled. Why not this one? I shouldn't have to phone telephone banking about this as suggested online.

  • Saffi_f1 Saffi 💙 (@Saffi_f1) reported

    @tescomobile Hi. I'm having trouble staying connected to mobile data. The only way to get it back is to restart the phone. Then it will only last for a couple of hours then drop out. Thanks

  • Pig_Maiden Kerry Canning (@Pig_Maiden) reported

    @danbrusca @tescomobile @tescomobile Why are you still accepting new customers when you are clearly aware there is a large-scale issue with porting numbers across? Your customer service agents state that you have NO CLUE how to fix it yet you continue to dupe new customers. Have you no shame?

  • Reesy60 Chris Rees (@Reesy60) reported

    Hi @tescomobile , I took out a new contract with you guys on Sunday in my local store ,supplied a pac code and all relevant info had phone on Tuesday all set up and working yet switch over from old network still not happened is this ok ?

  • stepughe_easy_e Steve pughey easy e (@stepughe_easy_e) reported from Salford, England

    @craig_c83 @EE @tescomobile Ee network is so so bad

  • SunnySue12 ButterflySue (@SunnySue12) reported

    @tescomobile Hi, please can you help? I live in Spain now, using Tesco Pay As You Go SIM card. How do I top up my credit? The payment will not go through online as I do not have a U.K. address?

  • r_elenaf R-Elena (@r_elenaf) reported

    @tescomobile They have several times!! And been promised call backs from a manager twice. Then promised the complaints department would call but nothing. It's outrageous! I'm not impressed whatsoever. You obviously don't give a crap about your customers.