Tesco Mobile

Tesco Mobile Outage Report in Derry, Northern Ireland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Derry, Northern Ireland 03/02/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • icklegwa Lynsey Fojut (@icklegwa) reported

    @tescomobile need help. Switching from Vodafone to Tesco. Vodafone disconnected me today but Tesco sim not working. Can't call to get help & webchat function not working.

  • Anthony51905113 Anthony Church (@Anthony51905113) reported

    @tescomobile No point because your systems are down went through to 4422 and they couldn’t do it either

  • pafclee17 Lee (@pafclee17) reported

    @tescomobile any idea when the network will be back up? Been without no service since 1230

  • Sleepy_Helena Sleepy_Helena (@Sleepy_Helena) reported

    @tescomobile She did..and has been given another activ number belonging to a man who lives round the corner! She still doesn’t have a solution; no one can explain what has happened.

  • pafclee17 Lee (@pafclee17) reported

    @tescomobile Your network was down yesterday and I went in store and their network was down too(Plymouth)

  • royaltyraii £B£ (@royaltyraii) reported

    @tescomobile The worst experience I have ever had in my life with your customer services!! how can I pay for a phone & you're telling me I can't get the number over the phone... just sort it out. can't get the staff these days. I'm ******* fuming.. **** Tesco. utfuyrxuyujyrxsu

  • sunkisscribbles Joy 🏳️‍🌈 (@sunkisscribbles) reported

    @tescomobile Tried to check if my PAYG top up went through on app. In store receipt says it has, app said my number was wrong (always used the same number). I signed out of the app and tried to access it again and now it says "Sorry, we couldn't connect you to our servers". HELP!

  • iWatchRead Nora (@iWatchRead) reported

    @tescomobile I topped up with 40£,activated my 20£ rocket pack and received a confirmation text that says so.Still,now it says I have no balance nor an activated pack to make any calls.I must top up with another 20£ to RE-activate a pack that should have been active already!That is 60£!Fix it

  • helenbillcooper HelenBillCooper (@helenbillcooper) reported

    @tescomobile It just says that the network can be slow. Which is what I’ve been told for the last 6 months. I just want to be able to make calls. #notgoodenough

  • MyWildestDream Jessica Rush 🎃 (@MyWildestDream) reported

    @tescomobile No phone signal all day… can someone please assist?