Tesco Mobile

Tesco Mobile Outage Report in Derry, Northern Ireland

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Derry, Northern Ireland 04/01/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (26%)

    Total Blackout (26%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • atkinson_clare Clare Atkinson (@atkinson_clare) reported

    @tescomobile I can’t get the answer from the app. Web chat is shut. You have created a problem on my account. Been on hold for 20minutes. My continued patience is running thin. Is there anybody there?

  • frethopper Dave Ogman (@frethopper) reported

    @tescomobile Not a particularly great experience requesting a PAC code from you just now. I realise there may be little or no financial incentive for you in this scenario, but is the customer experience totally without regard?

  • kevinrodgersuk Kevin Rodgers (@kevinrodgersuk) reported

    @TDenyard CEO of Tesco Mobile. @tescomobile Shocking. Been with Tesco mobile for 20 years. My disabled Wife's phone is damaged 18 months into her contract. Tesco partner We-fix scammed her out of £120. Tesco didn't want to help with a refund.

  • BuryLass144 Christabel 🤓 (@BuryLass144) reported

    @tescomobile Should be getting 4G , it says so on the coverage checker. Not getting the service I am paying for. Should not have to resort to WiFi.

  • McpheeIain Iain McPhee (@McpheeIain) reported

    @O2 @tescomobile the status of your network in Guildford is shocking! Apparently full 5G signal but can't even send a WhatsApp message...

  • F_T_V_M First time valley mam (@F_T_V_M) reported

    @senlearnuk @EE @tescomobile Cheers it’s been a nightmare. EE customer service have been really good.

  • Dogstrustjoey Chester Jones (@Dogstrustjoey) reported from Manchester, England

    @tescomobile hi hope you can help we have ordered an phone from your scheme we need to speak someone but having no joy…. It’s 14 days since we had confirmation that it would arrive in 7 days 🐾🐾

  • alisonmc1621 Alison (@alisonmc1621) reported

    @tescomobile I have 4 lines with tesco although is getting no Internet, checked allowances and rebooted phone still nothing :( saying no issues

  • rosail Derek Gallagher (@rosail) reported

    @tescomobile trying 2 speak 2 your team.After waiting 36 mins finally got 2 a person. Friendly... How can I help you, swiftly followed by cutting me off and dumping me out of your system. With an account frozen, need to speak to someone and NO you cannot do it on line 😡😡😡

  • tonytargett Tony Targett (@tonytargett) reported

    @tescomobile Hi Maria That doesn't really help me as my Auntie is not phone literate and is unable to read the text message. And as I have said we are 100 miles apart Tony