Tesco Mobile outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Phillips (@APhillips1962) reported 7 minutes ago

  @tescomobile the more you ignore my tweets emails and calls the more I’ll keep posting #truthhurts want everyone to know the shocking service and incompetence shown YOU CHANGED MY NUMBER WITHOUT TELLING ME not me

• 
  Helen Bishop (@Helencbishop) reported 8 minutes ago

  @tescomobile my phone says contacts not on network? Cannot ring anyone. Any ideas. Was fine yesterday.

• 
  Maria (@Maria69470456) reported 9 minutes ago

  @tescomobile what's happened to my Tesco service?? Can't make any calls, can't even check my balance or top up! It's not only my phone, Husbands is doing the same.

• 
  Andy Phillips (@APhillips1962) reported 10 minutes ago

  @tescomobile @tescomobile no phone number since 18th December, everyone says so easy to do yet no one sorted issue out. Off to town now get some more bullsh*t repellant for the ready, that’s if anyone got ***** to reply

• 
  Quidonneuncoup 🌈 🏳️‍⚧️ 🇪🇺 (@youknowit0609) reported 11 minutes ago

  Just when I thought things could not get worse with @tescomobile they failed to enclose a packing slip so have to wait 14 days plus for £180 refund. Appalling service.

• 
  James (@JustPikachoo) reported 12 minutes ago

  @O2 @tescomobile @giffgaff 2. As such, I've asked if it possible for a list of third-party businesses that use the O2 cellular network, and hopefully we can start a process of elimination in that approach. A lot of the reports online suggest that it is a 'live call', meaning that it is a real person on the

• 
  Neil Slater (@neilslater36) reported 13 minutes ago

  @andrewgerson4 @tescomobile I've had a problem with @tescomobile too,was having serious issues with 4 accounts so cancelled and was assured no early termination fees, then my new bill arrived I was expecting a "final bill" with a nominal figure only to find they've charged me early termination fees, 😡

• 
  Tez_er (@xXTHLXx) reported 13 minutes ago

  .... @tescomobile your network for Internet is absolutely shite, no connection for hours and loads of drop out. Honestly never go to tesco mobile I been with them 2 weeks.

• 
  Sadie Jordan (@TheSadieJordan) reported 13 minutes ago

  @tescomobile upgraded my phone and received it on the 29th Dec. Did the sim swap the same evening and I’m still left with not being able to call , receive calls or keep my old number. Have spoke to several help lines but to be honest not much help! My mums terminal, I need help !

• 
  Lindsay Brunt (@Lindsay_Brunt) reported 14 minutes ago

  @xXTHLXx @tescomobile Am afraid your stuck for another 2-3 years of hell! They are aware the signal is poor but failure to help or resolve the issue :(