Tesco Mobile outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cheesed off chauffeur (@edin_chauffeur) reported 4 seconds ago

  Looks like it's adios to @O2 after 17 years of being a loyal customer. Cost of living is hitting us all and im not tolerating pure corporate greed. Looks like @tescomobile will be getting my business for a while.

• 
  -_- (@sksksb__) reported 3 minutes ago

  @tescomobile joke of a company 4 weeks ago I took a contact out 3 days ago the sim stated working After constant calls I was only informed last week you have issues with new sims I have had to keep another sim open for an extra month because of this Continued

• 
  Family Thomas (@FamilyThomas3) reported 5 minutes ago

  @tescomobile I don't know what more I can say but my original post. Your operatives were insistent that they could do not more to help

• 
  Colette Houlihan (@Colly_wobbles) reported 6 minutes ago

  @tescomobile I have done it a few times before. Got no help. Wanted me to fill in some forms. Same idiotic response with cust svs on phone.. No help at all. My credit is evaporating with no explanation. Looking for another provider now.

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  David 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Ensor42) reported 7 minutes ago

  @tescomobile Hi, please could you help? I have (had) a 4G pay as you go account with £9.99 credit remaining when a week or so back it was suddenly disconnected. I am disabled and unable to visit in-store to get help, and although I use the phone infrequently, I need it for safety

• 
  Adrian Turton (@BroTurton) reported 12 minutes ago

  @bt_uk I have talked to your team, everything is good from your side, so thank you for reaching out. The problem is that of @tescomobile has my number, but put it as Pay as you Go.

• 
  Marie Hobson (@MarieHobson) reported 14 minutes ago

  @tescomobile Are you able to follow me? As the link doesn't work and I think this might be why

• 
  Graham Stout (@GrahamStout4) reported 14 minutes ago

  @tescomobile I haveSamsungA14 contract until Dec.. 2026. It is not an A14 4 or 5G. My no. finishes 701 & doesnt allow me 2 access external 4G. I got new Sim which I was told would fix issue. It didn't. I will not have Internet access 4over a year when I can eventually replace

• 
  Paddyh (@PADDYHOWARD) reported 17 minutes ago

  @tescomobile you really need to send your staff to the same training as EE. Been trying to deal with you guys from Thursday regarding my mums death and had nothing but problems. At a time I’m grieving and need help not more problems.

• 
  Melvyn Buckton (@BucktonMel91596) reported 22 minutes ago

  @colinsmith50 @tescomobile I do not understand why Tesco mobile is being criticized or complained about every single day but none of the other companies. My experience of them is that they are one of the best companies in the UK for service and everything