Tesco Mobile outages and service status in Derry, Northern Ireland
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Derry, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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picklemonsterg (@picklemonsterG) reported@tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!
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Richard (@Richardlewis31) reported@tescomobile your service is absolutely terrible. We have a family bereavement. We have changed my dad’s phone to pay as you go and it’s not working and he need the phone to make all the arrangements. Your call centres are useless!
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clam (@clam70435692) reported@tescomobile @1pennysweet My dad’s having the same trouble apparently the phone mast is down and it’s only affecting him as he has an old SIM card but they are refusing to send him a new one
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XGt1900 (@Gt1900X50994) reported@tescomobile tesco mobile & its O2 piggy back a ******* shambles, A rubbish network, I wont pay to leave but Nov end of contract I'm off, tired of **** network connection (fob off customer service) on a very regular basis, yes fecking shambles
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Jan Cavelle (@jancavelle) reported@tescomobile I have been on your app trying to cancel an order for over 25 minutes now. And you are seriously doing ads about good service?!
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Antty (@Antty629802) reported@tescomobile your customer service is appalling. I want to pay my daughters bill. Your agents won't let me because I don't know the passcode on the account. This is silly, I want to pay, you won't let me...
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Mike Hadley (@Baggypilot) reported@tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere
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Kiri Palmer (@kiripalmer_97) reported@tescomobile Now after all of that time, I spoke to someone for 2 mins and they are now transferring me back to customer support - do you have an email?
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Scott Small (@scottjsmall) reported@tescomobile you are great at taking our money, but when it comes to leaving, you just lie. I was told 7 days to unlock a phone from you, (which we have fully paid for) 7 days pass, and now you cannot help as you haven’t received an email, shocking from a company of this size
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gillian mary (@gillianwyatt601) reported from Quainton, England@tescomobile ... ONCE AGAIN I AM HAVING SERIOUS PROBLEMS TOPPING UP MY MOBILE PHONE WHICH IS ESSENTIAL TO MY LIFE ... I CANT USE YOUR MOBILE APP AS WONT RECOGNISE ME... I TOPPED UP ON THE 9TH WITH EE CARD SERVICES... THEY HAVE TAKEN £19.60 FROM MY BANK ACCOUNT BUT YOU TELL ME