Tesco Mobile

Tesco Mobile Outage Report in Derry, Northern Ireland

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The latest reports from users having issues in Derry come from postal codes BT47.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Derry, Northern Ireland 12/14/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Internet (25%)

    Internet (25%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derry, Northern Ireland

The most recent Tesco Mobile outage reports came from the following cities: Derry.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerry Total Blackout
United KingdomDerry Internet
IrelandLeifear Phone
United KingdomDerry Phone
United KingdomDerry Phone
United KingdomDerry Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • philipgod96 Phil (@philipgod96) reported

    Hi @tescomobile what time zone do you give your callback times for as I’ve been waiting since 1000 UK time. This issue has been ongoing for a month. Webchat have not helped

  • Tonypinnick Tony Pinnick (@Tonypinnick) reported

    @tescomobile what is happening to service in North west, no service for two days now! Poor comms and false promises?

  • CawingBird Cathy (@CawingBird) reported

    @GeorgeMonbiot I took out a sim only contract for my mum with @tescomobile . She never made use of it due to her diminished mental capacity. When I rang I was told no problem to cancel, but I’d have to pay the balance of the contract up front.

  • LauraR1707 Laura (@LauraR1707) reported

    @tescomobile I’ve been with your network since the end of July and it’s been like it pretty much since I joined. It happens everywhere when I’ve not got full 4G signal. If I’ve got 3G I might as well switch my phone off 🙄

  • SoniaWoodhams sonia woodhams (@SoniaWoodhams) reported

    @tescomobile Thank Callum. I felt very patronised on the chat. I will now be leaving Tesco . Such poor customer service.

  • ccrider0877 David Frost (@ccrider0877) reported

    @tescomobile If I try and login on the website it doesn't recognise my username or password. The person I spoke to on the online chat thinks my account has got corrupted because when she issued me with a new password I was still getting the same message.

  • GlynnWood3 Glynn Wood (@GlynnWood3) reported

    @tescomobile I got my daughter a tesco mobile colleague deal, we used a pac code to keep her previous number from Vodafone however its been 2 days now and neither number is working. I contacted Vodafone and they said the number has transferred from their end, can you help?

  • ccrider0877 David Frost (@ccrider0877) reported

    @tescomobile She said it was being escalated to the technical team to try and fix it?

  • Deffstar David Forrest (Multi Retro Man) (@Deffstar) reported

    @tescomobile Hi, can you advise whether WiFi Calling is possible yet as I'm having issues where the signal is bad in the house and I'm getting people saying they tried ringing but it says "it's not been possible to connect your call" My contract is due to finish soon

  • _kayleigh86 Kayleigh (@_kayleigh86) reported

    @tescomobile Hi Callum, I’m trying to do the check out but it’s keeps saying there’s a technical issue