Tesco Mobile outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark 🏳️‍🌈🏳️‍⚧️ (@marcowil) reported 3 minutes ago

  @tescomobile any idea why data speeds are currently so poor in our area (under 5mbps)

• 
  Sylvia Travers (@sylvia_luisa) reported 3 minutes ago

  @tescomobile Hi, help please! My mum recently moved from Vodafone to Tesco Mobile and there seems to be a stuck port type issue. Numbers from Vodafone can’t call her. She can phone them but incoming calls are blocked. Can you help?

• 
  Andy Whittle (@andy_whitty) reported 9 minutes ago

  @tescomobile we have no mobile coverage at our house WS3 4EE is there an outage in the area?

• 
  Antty (@Antty629802) reported 10 minutes ago

  @tescomobile The issue I have is that I want to pay my daughters bill and I'm not being allowed to. I don't want an app

• 
  Legal Style Blog (@legalstyleblog) reported 11 minutes ago

  The vast body of consumer rights legislation still doesn't cover the single most difficult scenario a consumer can face: when a company, @tescomobile, puts one through hours of customer service in a stubborn refusal to accept payment and then says by failing to create an account one has blacklisted from their service (which apparently retains personal data of those who don't have accounts, whose processing is presumably lawful on the grounds of sadism—missed that GDPR ground).

• 
  Ann (@English_girl98) reported 12 minutes ago

  @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .

• 
  David Hamilton (@hamilton_david) reported 13 minutes ago

  @tescomobile please can you let me know how I can make a complaint? Note I am not a Tesco Mobile customer.

• 
  Aileen Murphy (@AileenMurphy100) reported 13 minutes ago

  @tescomobile I just want an email address for customer services.

• 
  Random Jottings of Gildersleeve (@gildy61) reported 15 minutes ago

  @BarbaraSutton15 @tescomobile they sold me one for £6. All is well. But I am thinking of switching to another new phone. Same terms and conditions. Also when/if I do I will get a upgraded model and it will contain a new battery. Good luck with your complaint.

• 
  Pete Carroll (@pcarrollmusic1) reported 16 minutes ago

  @tescomobile yet again your ****** mobile service network signal is appalling, struggles to bring through images from Google !