Tesco Mobile outages and service status in Swindon, England

Problems in the last 24 hours in Swindon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Swindon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Swindon, England

Latest outage, problems and issue reports in Swindon and nearby locations:

• 
  Chloe Willis (@cwillis19821) reported 33 minutes ago from Cirencester, England

  @tescomobile hi, I received my new phone yesterday and have done a sim swap to keep same number. How long should this realistically take as says up to 24 hours at busy times. It's been 14 hours and no loss of signal on old sim card. Tesco to Tesco swap. Thanks

• 
  Stephen (@SteveButchr) reported 35 minutes ago from Swindon, England

  Word of advice. Never transfer your phone contract over to @tescomobile Now wonder it’s a cheap contract. Service is horrendous. What a way to treat new customers.

• 
  Sandra Phinbow (@SPhinbow) reported 49 minutes ago from Bampton, England

  @tescomobile I’m going to cancel, the other deal is far better- twice the capacity & £5 cheaper. Thanks tho Sean

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Theresa Bevan (@1pennysweet) reported 7 minutes ago

  @tescomobile I’ve been unable to connect to the mobile network all day - my children are on the same network with older phones and yet have no issues

• 
  picklemonsterg (@picklemonsterG) reported 9 minutes ago

  @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!

• 
  Julie Martin (@julesvb82) reported 16 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  kathleen dobbs (@kathleendobbs6) reported 16 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  Donna Randall (@DonnaRa01238683) reported 17 minutes ago

  @tescomobile going on a cruise in a few months time and can’t afford the @pandocruises internet. How do I know if my phone can take an eSIM? (Sorry if it’s an easy answer-technophobe here) family want to keep in contact to help my anxiety

• 
  Ali. Me (@AlisonWagstaff3) reported 19 minutes ago

  @tescomobile Thursday another message saying data low. This is extremely rare for me!! Your CS didn't know why yet again, no advice given to me whatsoever from people who are supposed to be CS. I the googled why I had the message on apps 'background data' and there was the issue!

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 20 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

• 
  Dan (@danpowelldjp) reported 23 minutes ago

  @tescomobile when do the 2,000 free Clubcard points that was part of my new customer offer get added to my account?

• 
  Simon Hawley (@Simon_Hawley) reported 25 minutes ago

  @tescomobile Is there an network issue in the S62 area? There has been no or little service in the area for the past week now? Thanks

• 
  ALL EYES ON SUMUD FLOTILLA 🚢🍉 (@jess_themulti) reported 27 minutes ago

  @tescomobile Hi, I need help with billing for this month’s payment as I couldn’t pay out on time and only just have enough funds in my bank account today. The tesco mobile app says the bill is paid but in my bank it bounced/did not come out yet.