Tesco Mobile outages and service status in Swindon, England

Problems in the last 24 hours in Swindon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Swindon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Swindon, England

Latest outage, problems and issue reports in Swindon and nearby locations:

• 
  Sandra Phinbow (@SPhinbow) reported 32 minutes ago from Bampton, England

  @tescomobile I’m going to cancel, the other deal is far better- twice the capacity & £5 cheaper. Thanks tho Sean

• 
  Stephen (@SteveButchr) reported 38 minutes ago from Swindon, England

  Word of advice. Never transfer your phone contract over to @tescomobile Now wonder it’s a cheap contract. Service is horrendous. What a way to treat new customers.

• 
  Chloe Willis (@cwillis19821) reported 42 minutes ago from Cirencester, England

  @tescomobile hi, I received my new phone yesterday and have done a sim swap to keep same number. How long should this realistically take as says up to 24 hours at busy times. It's been 14 hours and no loss of signal on old sim card. Tesco to Tesco swap. Thanks

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 3 minutes ago

  @tescomobile hi Tesco mobile. I am wondering how long it’s going to take to sort the signal issues out in ng18 and ng19 postcodes? I don’t get any internet or the signal drops out. I am a vulnerable customer so if the hospital can’t get hold of me what am I to do?

• 
  Mike Dixon (@PnoTuna) reported 4 minutes ago

  @MatB_STFC69 @tescomobile They use the o2 network dont they?

• 
  Sean (@SeanSav31) reported 6 minutes ago

  @tescomobile Totally get it rolls over but to leave it for 7 years is a joke… he did upgrade but whoever did it never upgraded that contract. They put him on a new one hence he was never aware this one was still active. Pretty sure he’s been misled. What’s the email for a complaint?

• 
  James Baker (@_JamesBaker92) reported 6 minutes ago

  @tescomobile How do you go about leaving for a different provider? I know it's not your fault personally (whoever responds to this) but the lack of signal and amount of times calls cut out is beyond a joke.

• 
  Sean (@SeanSav31) reported 8 minutes ago

  @tescomobile Helped my old man upgrade this phone other day. Noticed he’s been getting billed for another number that ended December 2019 and all your team do is quote T&Cs at him basically passing the book. Nearly £700+ down the drain for a service he weren’t using or aware of.

• 
  Andy 🇬🇧 (@AndyUK_52) reported 13 minutes ago

  @LycamobileUK @tescomobile do you support RCS on iPhone

• 
  Justine (@bean0509) reported 18 minutes ago

  @HeldinEU @LeonTransaxle @tescomobile I hope so. M just rang me 🥱 peace has been broken x

• 
  cupcake (@cupcakecutie10) reported 19 minutes ago

  @tescomobile Hi waiting hours for my new phone to be delivered! DPD tracking useless. I'm waiting to go out. Not great first customer experience!

• 
  GiroudGrumps (@GrumpyOldNed) reported 22 minutes ago

  @tescomobile we are in Spain for 3 months, my wife's esim has gone wrong but you cannot email it and have to post it so she's now having to go 3 months without being able to use her phone We live in a word where ECO is rammed down you throat yet you post a digital QR code 🤬

• 
  chatterbox (@chatkins1) reported 23 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?