Tesco Mobile outages and service status in Swindon, England

Problems in the last 24 hours in Swindon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Swindon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Swindon, England

Latest outage, problems and issue reports in Swindon and nearby locations:

• 
  Sandra Phinbow (@SPhinbow) reported 31 minutes ago from Bampton, England

  @tescomobile I’m going to cancel, the other deal is far better- twice the capacity & £5 cheaper. Thanks tho Sean

• 
  Stephen (@SteveButchr) reported 57 minutes ago from Swindon, England

  Word of advice. Never transfer your phone contract over to @tescomobile Now wonder it’s a cheap contract. Service is horrendous. What a way to treat new customers.

• 
  Chloe Willis (@cwillis19821) reported 58 minutes ago from Cirencester, England

  @tescomobile hi, I received my new phone yesterday and have done a sim swap to keep same number. How long should this realistically take as says up to 24 hours at busy times. It's been 14 hours and no loss of signal on old sim card. Tesco to Tesco swap. Thanks

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheMrsButcher (@Teldeb) reported 15 seconds ago

  @tescomobile @o2 Your mobile signal is getting worse. Terrible 😞 in Brentwood-appently broken mast for MONTHS, now really noticing it elsewhere. I am losing money as I have to take payments via my mobile connection. Are you going to fix it or do I move on?

• 
  Legal Style Blog (@legalstyleblog) reported 41 seconds ago

  Remarkably, @tescomobile have also found a brilliant loophole in contract law where they decided my response to my complaint of not being able to open an account was to, without asking if I wanted to (I don't), tell me I'd been signed to a plan. After yesterday I rather specifically never wanted to complete my order, but the idea of two parties coming to a meeting of the minds is apparently optional for Tesco Mobile.

• 
  J Campbell (@JulesCampbell1) reported 1 minute ago

  @tescomobile - How can a mobile phone provider not provide a phone that can get incoming texts or calls? After 9 days of a new phone when called from a landline my number is still not recognised. Your customer support is dire. As a new customer I won't be with you for long..

• 
  𝖎𝖟𝖟𝖞 (@izzymotogp) reported 3 minutes ago

  @tescomobile After logging a complaint with you back in April after the terrible service I received after my sister passed away - I have had no acknowledgment or final response in over 8 weeks despite chasing. Please respond so I can go to the communications ombudsman.

• 
  Martitta (@MShazzzi) reported 4 minutes ago

  @tescomobile I didn’t have signal for whole month like the rest of my area due to o2 updates, been promised credits for no services and each time I contact the chat incompetent people ask me where do I experience issue. Sort this out please. Paid £113 for no service, unacceptable

• 
  chatterbox (@chatkins1) reported 5 minutes ago

  @tescomobile @MartinSLewis I requested SAR 5 weeks ago. NOTHING. Sahira who is customer complaints manager emailed me a few days ago,I have responded and she thanked and acknowledged me. Today I wake up and read and email saying as I have not responded she is closing complaint

• 
  Sean (@SeanSav31) reported 6 minutes ago

  @tescomobile Helped my old man upgrade this phone other day. Noticed he’s been getting billed for another number that ended December 2019 and all your team do is quote T&Cs at him basically passing the book. Nearly £700+ down the drain for a service he weren’t using or aware of.

• 
  Mike Dixon (@PnoTuna) reported 13 minutes ago

  @MatB_STFC69 @tescomobile They use the o2 network dont they?

• 
  susan beddoe (@BeddoeSusan) reported 14 minutes ago

  @SBarrettBar @tescomobile I'm with tesco mobile and have been for years, i have never needed a pac code, surely though they can't keep it from you, don't you need it to switch companies.

• 
  GiroudGrumps (@GrumpyOldNed) reported 14 minutes ago

  @tescomobile we are in Spain for 3 months, my wife's esim has gone wrong but you cannot email it and have to post it so she's now having to go 3 months without being able to use her phone We live in a word where ECO is rammed down you throat yet you post a digital QR code 🤬