Tesco Mobile

Tesco Mobile Outage Report in Houghton-Le-Spring, County Durham, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Houghton-Le-Spring, County Durham, England 11/21/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (5%)

    E-mail (5%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

  • Lou_322 Louise 💙 (@Lou_322) reported from Brandon, England

    @N0TINSERVICE @tescomobile Ah here. I can’t take no more of this bullshit. I need to get away from all the stupid people and soft arses coz it’s seriously doing me in! I swear to god the whole world has gone absolutely batshit crazy!! I need an island to live on out the way of all these e idiots!!

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

  • jonrl71 jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AfonsoGladson Gladson Afonso (@AfonsoGladson) reported

    @tescomobile can you help me get back my colleague discount I done my upgrade few months ago had entered my privilege card no and I just realized the colleague discount is not applied I contacted the customer service and they could not help

  • Shurplee ♡ 𝙎𝙝𝙪𝙧𝙥𝙡𝙚𝙨 ♡ (@Shurplee) reported

    So @virginmedia is down & there’s no point using my phone cause my @tescomobile mobile data has never worked 🙃 what’s the point in paying for data if it never worksss

  • garethstack Gareth Stack (@garethstack) reported

    @tescomobile No, I'm thankfully moving to another provider after trying three different online support people today and waiting 10 minutes per reply throughout our interaction, while using someone else's hotspot on holiday.

  • mrclubhectare Gordon Cummings (@mrclubhectare) reported

    @tescomobile so disappointed, got new phone on Saturday, your staff member set it up in shop, here we are 3 days later still not working. Something caused an error the issue should be resolved in 24 hours. Key words “something” “should “ what do we tell parents who can’t book

  • BootsieFee BootsieFee (@BootsieFee) reported

    @tescomobile can't perform a SIM swap, also can't deliver replacement SIM cards, and have a customer 'care' team that tell you different things everytime. Took me 5 weeks to get a working phone last time I lost my phone... only on day 5 this time... @tescomobile SORT it out!!!

  • Mayflower771 Mayflower77 (@Mayflower771) reported

    @tescomobile No not good enough, I was offered a partial refund for last month and if this is going to continue throughout April then you need to reimburse as I'm not getting the service I've paid for. I have pretty much zero reception at home and in the surrounding area

  • chinleyman gary tordoff (@chinleyman) reported

    @tescomobile app not working at all!

  • Alba68Saor SaorAlba68 (@Alba68Saor) reported

    Think @Tesco really need to invest in some dictionaries for their staff Just been told by the worst #customerservice ever that me setting my @tescomobile account to 'NO Limit' actually means there is a limit of £50 Then she simply hung up Why? Come on Tesco, why call it NO Limit

  • wadgers Pennie Wadge (@wadgers) reported

    @tescomobile don't know if you'd be able to help, but keep trying to send finished hunt and it keeps failing to send! is that your end or mine?

  • johnansteyhotma john saintsfc Anstey (@johnansteyhotma) reported

    @tescomobile No. I have upgraded & gone sim only today & coincidentally I now cannot access my account online. I’m aware of issues. I’ll keep trying