Tesco Mobile outages and service status in Houghton-Le-Spring, England

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Houghton-Le-Spring, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

• 
  JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported 3 minutes ago from Gateshead, England

  @tescomobile Still not response to this. Can you help me?

• 
  Richard foster (@richie_COYS_316) reported 6 minutes ago from Spennymoor, England

  @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

• 
  JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported 15 minutes ago from Gateshead, England

  @tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?

• 
  Richard foster (@richie_COYS_316) reported 31 minutes ago from Spennymoor, England

  @tescomobile Wasn't bad but with the wife being at work it wasn't the same

• 
  Yvonne (@yanderson1981) reported 46 minutes ago from Annfield Plain, England

  Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

• 
  jonrl (@jonrl71) reported 57 minutes ago from Newcastle upon Tyne, England

  @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

• 
  Louise 💙 (@Lou_322) reported 59 minutes ago from Brandon, England

  @N0TINSERVICE @tescomobile Ah here. I can’t take no more of this bullshit. I need to get away from all the stupid people and soft arses coz it’s seriously doing me in! I swear to god the whole world has gone absolutely batshit crazy!! I need an island to live on out the way of all these e idiots!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  T (@Terry32x) reported 3 minutes ago

  @tescomobile need help, pls. My duaghter has purchased her own phone via Tesco. I still have a sim only contract for her on my tesco account. She needs to cancel the sim only and transfer this number onto her new phone with new sim deal.

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 4 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

• 
  Bella Ciao (@Bella_Ciao_Free) reported 4 minutes ago

  @tescomobile are u having payment issue today as cant get my first payment through on the S25 ultra deal... We have the emails and have received the digital signature code but then get get told try again later... So, are there payment issues or no phone stock...Ta.

• 
  🇩🇰 The Danish Bale 🇩🇰 (@REDDORGU) reported 9 minutes ago

  @tescomobile absolute crap signal everyday for about 8 weeks

• 
  Jonesy (@craigyjones1983) reported 12 minutes ago

  @tescomobile @cyclist13 Afternoon. It’s tough to estimate the signal strength AFTER I’ve left the area. I need to know why the signal in the Swansea area around the ground and 1/2 mile radius is so bad ON a match day

• 
  TheRealMacSween (@Dougie05957548) reported 13 minutes ago

  @tescomobile bought 4 x SIM only deals. You’ve provided 8 numbers and charged me for 8. Hours waiting on your live chat which is unattended. Went to Tesco mobile shop, guy says only the live chat can fix the problem. Dreadful. Already regretting this decision.

• 
  georgia (@georgiajadeexox) reported 16 minutes ago

  @tescomobile I have DM’ed you. Please can someone reply to me? I want to make a complaint.

• 
  yꙮ (@CompleteSham) reported 17 minutes ago

  @legalstyleblog @tescomobile Baffled - especially by their insistence you be especially polite to them. I get the impression from the excerpt elsewhere that they withhold good faith service from those who openly complain, but I also would assume that you'd have been stuck in AI hell if you hadn't complained

• 
  random (@kaye55) reported 18 minutes ago

  @tescomobile absolutely rubbish customer care got phone 3 weeks go won't charge and the customer service guy was useless and was mumbling to some one else while I was on the phone said they call me in an hour now they are closed .sort this

• 
  Rob (@RobertSquirrel1) reported 21 minutes ago

  @tescomobile im trying to add a one off data bundle. Been through the process 4 times today and its still not updated. Can I get some help?