Tesco Mobile

Tesco Mobile Outage Report in Houghton-Le-Spring, County Durham, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Houghton-Le-Spring, County Durham, England 02/23/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • jonrl71 jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CW33ks Cha3 W33ks (@CW33ks) reported

    @cako1986 @tescomobile Only if you help

  • ChrisCpt7 chrisburnsCPT7 (@ChrisCpt7) reported

    @tescomobile Several attempts?? It was once with a follow up email asking either to give time and dates of availability (which I did) to no follow up or another asking if email was easiest to reach me (again I did an no feedback) 4 weeks of terrible service an still waiting

  • SMlFFY Martyn Smith (@SMlFFY) reported

    @tescomobile My SIM card failed Thursday and I’ve had a replacement SIM from my local Tesco Store. Installed this Thursday night. But still waiting for it to be activated to my original number. Can you help?

  • debbiebrown74 Debbie Brown (@debbiebrown74) reported

    @tescomobile when will signal issues be resolved? Your online checker confirms a problem with a mast in the area but no indication of how long it will take to resolve. A bit of communication with your customers to keep them informed goes a long way!!

  • femmajoster Jemma (@femmajoster) reported

    @tescomobile are we getting compensated for the week of zero signal we had in the m28 area this month? Paying £67 a month for an expensive brick 🥴

  • liebwendel Darren Grimes Mum (@liebwendel) reported

    @tescomobile A scammer has bought a Tesco Mobile phone using my details. I called the helpline and was told they can't do anything about it & I should contact Action Fraud instead! Shoddy behaviour. I'm supposed to run around and resolve a problem your lax security has created!!

  • CW33ks Cha3 W33ks (@CW33ks) reported

    @nat_delaune @tescomobile **** ain’t it. They need to get the mice running faster

  • nrman_stropes Veg Drip (@nrman_stropes) reported

    @tescomobile @liebwendel I did DM you as well and you asked me if I still need help. Of course I do that’s why I DMed you because your helpdesk were unhelpful and now you’re being useless too.

  • hilowrious Hannah Lowri (@hilowrious) reported

    @tescomobile any idea when signal is going to be back? I’ve had no phone signal all day - I rely on this heavily as a support worker. Please have this sorted ASAP

  • poppies_score Poppies score 🇺🇦 (@poppies_score) reported

    @tescomobile how hard can you make it to pay for PAYG? Your agents have no idea what they're doing! Wouldn't recommend you to my worst enemy!