Tesco Mobile

Tesco Mobile Outage Report in Houghton-Le-Spring, County Durham, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Houghton-Le-Spring, County Durham, England 11/27/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • jonrl71 jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

  • Lou_322 Louise 💙 (@Lou_322) reported from Brandon, England

    @N0TINSERVICE @tescomobile Ah here. I can’t take no more of this bullshit. I need to get away from all the stupid people and soft arses coz it’s seriously doing me in! I swear to god the whole world has gone absolutely batshit crazy!! I need an island to live on out the way of all these e idiots!!

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • barliemow Charlie Percy (@barliemow) reported

    @tescomobile No thanks, been down that road before. I will now only correspond by email. Again in the 4 days I’ve been with @O2 they’re customer service has out shone your so called customer service by a thousand times.

  • APhillips1962 Andy Phillips (@APhillips1962) reported

    @Lindsay_Brunt @tescomobile Have had that many promised call backs that never happen rang 4455 last night told it wasn’t on record to ring me lol can’t make it up this week alone two messages from care team to concerns team I sent three emails no response

  • APhillips1962 Andy Phillips (@APhillips1962) reported

    @tescomobile another day passes another broken promise of a call back , now being told there’s no record of requested call back by the person I spoke to last nite. Liars . Voice Mail message saying will ring back Tuesday NO CALL BACK waiting still

  • zulianilord Anna Lord (@zulianilord) reported

    @tescomobile we have been without network for 3 days and have been notified it’s an ongoing issue and will possibly go on for another 5 days! Are we going to be compensated?

  • mhawkes81 marc hawkes (@mhawkes81) reported

    @tescomobile really getting annoyed with the internet data always dropping off and not working. It’s fine sometimes but this is getting worse. The status says you are aware of it so please get something done about it fast

  • BeverleyJean5 Beverley Jean (@BeverleyJean5) reported

    @tescomobile why do you not have bereavement support? My husband died and my phone is in his name, I can’t change the contract into my own name. I have tried customer support and messaging. This is stressful.

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @Ofcom 8 weeks today since complaint started - no call back as promised. Email from @tescomobile monday as instructed by ofcom but no replies or calls since... called up to enquire and again poor customer service and no manager or team leader to speak too. how do i go forward @Ofcom ??

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @tescomobile Well it’s 10 minutes until they close and no call so it’s not going to happen! I’ve raised it again to @Ofcom again now! Whole 8 weeks has been frustrating and service is awful. Can’t wait to leave the network!

  • APhillips1962 Andy Phillips (@APhillips1962) reported

    @tescomobile joke , still no callback from concerns managent team, again another broken promise. Supposed transfer number (you changed without telling me) back to my account 9th , now been charge £10 an job still not done , still on pay as you go how hard is it, still waiting

  • milredroper Denise Southard (@milredroper) reported

    @tescomobile I left you. Paid off h contract. Told your customer service team ‘is that it now, do I owe anything? ‘ got told ‘no’ … and you are still demanding 25 quid the following month or you will cut my service. I left you. Do you not get it