Tesco Mobile

Tesco Mobile Outage Report in Houghton-Le-Spring, County Durham, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Houghton-Le-Spring, County Durham, England 03/31/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (26%)

    Total Blackout (26%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent Tesco Mobile outage reports came from the following cities: Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomSouth Shields Phone
United KingdomDurham Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Tesco Mobile Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • Lou_322 Louise 💙 (@Lou_322) reported from Brandon, England

    @N0TINSERVICE @tescomobile Ah here. I can’t take no more of this bullshit. I need to get away from all the stupid people and soft arses coz it’s seriously doing me in! I swear to god the whole world has gone absolutely batshit crazy!! I need an island to live on out the way of all these e idiots!!

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?

  • jonrl71 jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile Still not response to this. Can you help me?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • cherril00210393 chezza #YesCymru🏴󠁧󠁢󠁷󠁬󠁳󠁿#FreePalestine 🇵🇸 (@cherril00210393) reported

    @tescomobile How do I make a complaint. My 90yr old dad has received very poor see at one of your stores. He has little understanding of technology & action taken by staff member was absolutely not in his best interest. He is now out of pocket by £200+

  • iamamyhunter amy hunter (@iamamyhunter) reported

    @tescomobile Thank you Liz! I got an update this morning to say they won’t be in touch for the next 5 days unless it’s fixed so looking like a longer term issue 🥺

  • j9mickey Janine Allen (@j9mickey) reported

    Shocking #CustomerService from @tescomobile - promised an update with the situation regarding network problems more than 2 weeks ago and heard nothing! Please advise what you can do.

  • BigTallTweets1 The Bogus Gasman 🇺🇦 (@BigTallTweets1) reported

    @tescomobile My family (inc 2 kids) have been unable to make calls, have had no access to Internet and zero network for around 10 days now. Apparently maintenance work going on. Are customers getting compensation for this very poor service & access again? Not good enough.

  • donna_skea Donna Skea (@donna_skea) reported

    @tescomobile I have been waiting for a number transfer since Oct 20th 2022. No information. You said you would refund Dec monthly payment & Jan’s you haven’t. Return my money to me.Feb’s will be due soon. Please fix it. It’s unacceptable.

  • BigTallTweets1 The Bogus Gasman 🇺🇦 (@BigTallTweets1) reported

    @tescomobile That's very disappointing. 10 days is a lot. During that time we continued to pay for a service we couldn't use at all & had zero communication from Tesco to even tell us this was happening. It's a shame the company was happy to take our money, but not return. Food for thought

  • JessPartridge3 Jess Partridge (@JessPartridge3) reported

    @tescomobile any news on wifi calling? Or being able to do anything come to that, without the aid of a router?Can’t do anything at my postcode and the only way to get a signal to send text messages is to turn the phone off and back on again, then I have 4G for a full 2 minutes!!

  • ANNA77LUNT ANNA LUNT (@ANNA77LUNT) reported

    @tescomobile This is still not resolved!! Its made things worst I need to carry 2 phones around now and you wznt to chargd me to top up a payg sim, which I only have because I cannot make calls on my contract sim which i already paying monthly for.Can i have your complaints procedure please.

  • JessPartridge3 Jess Partridge (@JessPartridge3) reported

    @tescomobile Please just tell me if I can access it now. The info guide isn’t helpful. Timeframe would be great as I wasn’t told this feature was lacking at purchase or I would never have gone with Tesco

  • LauraWe07111937 Laura Webb (@LauraWe07111937) reported

    @tescomobile - lack of information about the real cost of deferring a payment. Tesco thank you for seemly wanting to help your customers during the cost of living but in actually fact you're penalizing them with the lack of information that punishes a customer for 3 months after