Tesco Mobile outages and service status in Houghton-Le-Spring, England

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Houghton-Le-Spring, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

• 
  Louise 💙 (@Lou_322) reported 6 minutes ago from Brandon, England

  @N0TINSERVICE @tescomobile Ah here. I can’t take no more of this bullshit. I need to get away from all the stupid people and soft arses coz it’s seriously doing me in! I swear to god the whole world has gone absolutely batshit crazy!! I need an island to live on out the way of all these e idiots!!

• 
  Richard foster (@richie_COYS_316) reported 18 minutes ago from Spennymoor, England

  @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

• 
  Richard foster (@richie_COYS_316) reported 19 minutes ago from Spennymoor, England

  @tescomobile Wasn't bad but with the wife being at work it wasn't the same

• 
  JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported 28 minutes ago from Gateshead, England

  @tescomobile Still not response to this. Can you help me?

• 
  jonrl (@jonrl71) reported 43 minutes ago from Newcastle upon Tyne, England

  @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

• 
  JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported 47 minutes ago from Gateshead, England

  @tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?

• 
  Yvonne (@yanderson1981) reported 56 minutes ago from Annfield Plain, England

  Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 3 minutes ago

  @tescomobile how come some areas like manchester/st Peter square as an example. And also parts of Wythenshawe and flixton. I have signal but NO data. But others on giffgaff and o2 have no issue? Only tesco? (yet also uses the o2 network) I have to keep switch to a 2nd sim/network

• 
  Ali. Me (@AlisonWagstaff3) reported 4 minutes ago

  @tescomobile on Wednesday I called your customer service as very rare for me, I had a message saying my data had almost gone. I had added, through your app, a £3.00 500mb bundle. Still no data, I rang CS told me it hadn't worked gave me £3 plus the £5 buffer back.

• 
  Julie Martin (@julesvb82) reported 5 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  fabio manetta (@fabiomanetta) reported 7 minutes ago

  @tescomobile But not a problem, i just transfered my number to Smarty and will be requesting a refund of my balance. You lost the balance and the costumer for being greedy :-)

• 
  Sredna Rapmil (@SrednaRapmil) reported 7 minutes ago

  @tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom

• 
  john5691 (@JohnMac22756388) reported 8 minutes ago

  @tescomobile Hey you do o ow the UK is nearly 80% white don't you? But you'd never think it watching your last TV adverts. It looked 80% BLACK & 20% White, never use you now

• 
  Marie Hobson (@MarieHobson) reported 9 minutes ago

  @ronanofficial @tescomobile Tesco Mobile’s ‘super helpful network’ is clearly helping me live off-grid 🙏📵 6 SIMs, store visits, chats… still no signal since Feb 28. Shame my disabled sister’s carers don’t accept smoke signals—any chance of actual help?

• 
  alan lewis wildlife stuff (@LewisStuff) reported 10 minutes ago

  @silveryk @tescomobile 100% - total garbage coverage - planning restrictions on mast heights is the main issue - not an issue anywhere else. Better reception across Kenya a few weeks ago than rural Hampshire.

• 
  Marti (@Marticat2000) reported 11 minutes ago

  @tescomobile 17 plus yrs with 02 at workplace, 8yrs personal, no problems: 9 months with Tesco and nothing but a pain from the start!🤬

• 
  UK_Grumble (@UK_Grumble) reported 13 minutes ago

  @tescomobile despite my upgrade not being delivered, umpteen phone calls, three webchats and countless requests you’ve still charged me double my rate for a ‘new’ phone I never received. If this ever gets sorted (doubtful) wave goodbye to a long standing customer 👋