Tesco Mobile

Tesco Mobile Outage Report in Houghton-Le-Spring, County Durham, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Houghton-Le-Spring, County Durham, England 01/11/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomSouth Shields Phone
United KingdomDurham Phone
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

  • jonrl71 jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile Still not response to this. Can you help me?

  • Lou_322 Louise 💙 (@Lou_322) reported from Brandon, England

    @N0TINSERVICE @tescomobile Ah here. I can’t take no more of this bullshit. I need to get away from all the stupid people and soft arses coz it’s seriously doing me in! I swear to god the whole world has gone absolutely batshit crazy!! I need an island to live on out the way of all these e idiots!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidFossey5 David Fossey (@DavidFossey5) reported

    @tescomobile it’s been nearly 2 weeks, now where I,be not been able to use my child’s phone, the text service is useless and all I,m being told is I’ve been given 1 mth line rental, I wish I stuck to the pay as you go he had.poor service

  • danjkahn Dan Kahn (@danjkahn) reported

    @tescomobile if no one can tell me what the actual problem is then I have little option other than opening this new contract elsewhere and taking my existing 3 contracts with me. The lack of ability/willingness to help is staggering - it’s like they’re doing me a favour!

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @Ofcom 8 weeks today since complaint started - no call back as promised. Email from @tescomobile monday as instructed by ofcom but no replies or calls since... called up to enquire and again poor customer service and no manager or team leader to speak too. how do i go forward @Ofcom ??

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @APhillips1962 @tescomobile Contact @Ofcom this is only way I got responses. Still poor though

  • danjkahn Dan Kahn (@danjkahn) reported

    @tescomobile I even signed up to Equifax to double check. No issues. Yet the only answer I can get from your sales team is ‘try again in 24 hours, the problem is at your end’. There’s no problem my end - I’ve triple checked everything…

  • berta_pxx roberta paterson (@berta_pxx) reported

    @tescomobile we did a sim swap yesterday for my son and the number still hasn't ported over onto the new sim card. It's not a network transfer we are currently with tesco just needed to swap sim to see if that helps with his poor signal.

  • Georgiagiraffe Georgia Cambridge 💙💛 (@Georgiagiraffe) reported

    @tescomobile i have been trying to cancel my monthly sim since November. I’ve tried and tried! I’ve cancelled the direct debit and now I’m being told I owe it! But I’ve not used the phone in months! I’m well out of contract! How do I cancel it!!

  • Georgiagiraffe Georgia Cambridge 💙💛 (@Georgiagiraffe) reported

    @tescomobile thank you for closing my account but as I’ve tried to cancel it myself since November, not used the phone since then, yet you tell me I owe £25! Then asking me how I’d like to pay it?!

  • danjkahn Dan Kahn (@danjkahn) reported

    @tescomobile I’m trying to spend money with you but no one seems to be able to help, so I guess I’ll take the 4 contracts elsewhere

  • DavidFossey5 David Fossey (@DavidFossey5) reported

    @tescomobile I asked for the pay as you go number to transfer to the contract one I brought him a Xmas, text service said it was done, but couldn’t make calls, the operator said it had been done so would do it now and still can’t make calls, now passed it on to another department who said