Tesco Mobile outages and service status in Helensburgh, Scotland

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

• 
  Dave Jeal ☩ (@DaveJeal) reported 49 minutes ago from Helensburgh, Scotland

  @tescomobile credit where it’s due spoke to your customer services (Reece) didn’t try and sell me stuff I didn’t need explained well V happy thanks !

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma Lockhart (@EmmaLockha51775) reported 3 minutes ago

  @tescomobile worst sales service ever. Tried to take out a contract after my order failed. Only had to pay the 19.99 1st payment apparently they can't take payments from Monzo I asked if it could be taken off or added to my first bill but she said no!!! Attitude was horrible too

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 4 minutes ago

  @tescomobile What’s even worst, you have lost my old number which I had for 7 years! I am losing business every day, can’t make simple call! I have moved all data to my new iPhone, had content for my YouTube channel recorded and now you have blacklisted the device and I can not back date my data! I am paying you for device you cowboys! What’s wrong with you lot?

• 
  James Baker (@_JamesBaker92) reported 7 minutes ago

  @tescomobile why does 5G with full bars mean **** ALL. Very frustrating when phonecalls are constantly cutting off or not even connecting in the first place.

• 
  Gladimir (@DrGladimir) reported 8 minutes ago

  @tescomobile ... To understand... With no other way than a phone call they'll communicate. Then slow, wrong information, trying to charge early termination fees when in cooling off period, reluctance to meet ofcom rules around PACs, just dreadful.

• 
  Alison Turner (@charliebarley) reported 8 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  Gladimir (@DrGladimir) reported 16 minutes ago

  @tescomobile Now it won't send me a PAC so I can move elsewhere. Awful service.

• 
  fabio manetta (@fabiomanetta) reported 20 minutes ago

  @tescomobile this is not my complaint. I can only top up multiples of £5, instead of rounding up my balance to a multiple of 5 (£15,which is the cost of the bundle i want), so my balance is virtually useless. Shameful trick by tesco.

• 
  Matt (@matt_lad87) reported 21 minutes ago

  2026 and no signal outdoors is shocking! @tescomobile @Honest_Mobile_ #thankgodforWiFi

• 
  Jill Collier 🟥 (@JillCollier16) reported 21 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  Snort Of Derision (@saucyjack73) reported 21 minutes ago

  Frustrated? Unable to sign in to @tescomobile So upgraded over phone, only to be sent an email to confirm, which needs me to....sign in to tescomobile. Need phone by Friday