Tesco Mobile outages and service status in Helensburgh, Scotland

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

• 
  Dave Jeal ☩ (@DaveJeal) reported 37 minutes ago from Helensburgh, Scotland

  @tescomobile credit where it’s due spoke to your customer services (Reece) didn’t try and sell me stuff I didn’t need explained well V happy thanks !

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@geordiechris48) reported 2 minutes ago

  @tescomobile I have a pay monthly sim and want to temporarily forward my calls to another number, however it seems that I am unable to do that as when I try to do it in my phone settings it’s doesn’t work. Do you not allow diverting to a different number on your network?

• 
  Jennifer James (@Little_Digital) reported 2 minutes ago

  @tescomobile the WORST customer care I’ve ever experienced and getting worse. Horrific at time of bereavement. Insulting.

• 
  Chiara Quinn MBCI (@ChjaQuinn) reported 5 minutes ago

  @tescomobile Wasting my time here, Tesco Customer Service is useless they haven’t even bothered to read this. Total waste of time

• 
  Colette Houlihan (@Colly_wobbles) reported 5 minutes ago

  @tescomobile You're set up to pay for the online top-up service using your registered card, managed by Mi-Pay Ltd. Mi-Pay has collected the payment from your card. !! Is this a FRAUDULENT site or supported by tesco mobile???

• 
  Ryan Maguire (@Maguire23) reported 7 minutes ago

  Supposed to be a funny question do you get clubcard points being on @tescomobile ? Yeah actually I do and I also don't have mid contract price rises like all the big networks whilst having my network powered by O2, sounds like an add but it's not it's just facts.

• 
  Marie Hobson (@MarieHobson) reported 7 minutes ago

  @fgrscomhub @tescomobile @wlhowarth If you’re considering Tesco Mobile… think twice. I’ve had no network on my pay-monthly phone for 4 weeks with zero resolution. Support’s been frustrating and I’m still no further forward. 😤

• 
  Julie Martin (@julesvb82) reported 8 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  @Lancs (Liz) ☕️🏳️‍🌈🏳️‍⚧️🇪🇺🇬🇧🇺🇦🇵🇸 (@Lancs) reported 9 minutes ago

  @tescomobile I upgraded the 4 sim only contracts I have with you, & decided to add a 5th contract with a new S26 over 3 years. Ordered, paid, & nothing arrived. Cust 📞 service told me it was deemed suspicious & cancelled. I tried in store , but it wouldn’t go through…1/2

• 
  David Pacitti (@davidpacitti) reported 12 minutes ago

  @tescomobile It says it’s a busy area, not sure why, can you please log this for me that the data service isn’t working in this area please

• 
  Blaximus Longwood (@CuddlerDuck) reported 13 minutes ago

  @Michell78492363 @tescomobile Terrible treatment. I'm cancelling my contract and going elsewhere