Tesco Mobile outages and service status in Helensburgh, Scotland

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

• 
  Dave Jeal ☩ (@DaveJeal) reported 46 minutes ago from Helensburgh, Scotland

  @tescomobile credit where it’s due spoke to your customer services (Reece) didn’t try and sell me stuff I didn’t need explained well V happy thanks !

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Theresa Bevan (@1pennysweet) reported 8 minutes ago

  @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue

• 
  jiji (@ExecAsstJiji) reported 10 minutes ago

  @tescomobile I’m offered an upgrade to change a contract at not additional cost. No matter how many times I try to take advantage of this offer, it won’t work. About to quit your network. The offer must be fake! #tescomobile #tesco

• 
  Ian (@iancharris) reported 11 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  Graeme Paddison (@graemepaddison) reported 12 minutes ago

  @tescomobile It's not good enough, I'm paying for a service that you are not delivering! You are a MOBILE network but I have to keep using WiFi if I want any sort of data, so what am I paying for every month?

• 
  Alison Turner (@charliebarley) reported 13 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  gillian mary (@gillianwyatt601) reported 13 minutes ago from Quainton, England

  @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

• 
  David Hamilton (@hamilton_david) reported 19 minutes ago

  @tescomobile please can you let me know how I can make a complaint? Note I am not a Tesco Mobile customer.

• 
  Theresa Bevan (@1pennysweet) reported 23 minutes ago

  @tescomobile I’ve been unable to connect to the mobile network all day - my children are on the same network with older phones and yet have no issues

• 
  A squirrel in a bunnet (@weeveebee) reported 24 minutes ago

  @tescomobile my partner has “used” all her monthly data in a week. It’s highly unlikely this could be correct as her data never runs out. She bought an add on as customer services were beyond poor. The data add is not working. She would tweet but… NO DATA. Can you please help?

• 
  DS (@DSuggers) reported 26 minutes ago

  @tescomobile Im try to get wifi calling to work, I can't find any help on your website. I have a Samsung A32 and I have enabled VoLTE which I understand is what I enable but nothing. Do I need to do something else.