Tesco Mobile outages and service status in Helensburgh, Scotland

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

• 
  Dave Jeal ☩ (@DaveJeal) reported 36 minutes ago from Helensburgh, Scotland

  @tescomobile credit where it’s due spoke to your customer services (Reece) didn’t try and sell me stuff I didn’t need explained well V happy thanks !

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 6 minutes ago

  @tescomobile Why should I remove my number from the public if this number was completely destroyed by you? You have switched off number which I have had for over 7 years and today, I was told to cancel contract with Tesco as ‘we don’t know how to fix it’ so best way is to cancel it!

• 
  picklemonsterg (@picklemonsterG) reported 9 minutes ago

  @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!

• 
  Claire Rowe (@MrsClaireRowe) reported 9 minutes ago

  @tescomobile why can’t I reset the password on y account? I have tried for weeks and it still says tech issues.

• 
  Donna Randall (@DonnaRa01238683) reported 12 minutes ago

  @tescomobile going on a cruise in a few months time and can’t afford the @pandocruises internet. How do I know if my phone can take an eSIM? (Sorry if it’s an easy answer-technophobe here) family want to keep in contact to help my anxiety

• 
  💙❌𝐒𝐂𝐔𝐋𝐋𝐘 ❌💙 (@ScullyScully73) reported 15 minutes ago

  @tescomobile Absolutely SHITE when dealing with Vulnerable Pensioners struggling to deal with them.. Ignorant. dismissive, RUDE

• 
  Glen Stevens (@nelgxs) reported 15 minutes ago

  @tescomobile been given a run around in your chat help. I am trying to place an order but for some reason it does not seem possible?

• 
  Sarah Hill (@thelovelysarah) reported 20 minutes ago

  Hi @tescomobile I have had no service on my phone for 17 days. Customer service say they can't give any idea of how much longer this will go on. I have a child at nursery & an ill father in a care home. I need to be reachable by phone. Can you help, please?

• 
  Katie Layla (@katielayla82) reported 21 minutes ago

  @tescomobile shocking service from your call centre. Been with out my phone for 3 days and no one seems to be able to help me.

• 
  Sarah Hare (@sarahehare09) reported 25 minutes ago

  @tescomobile @tescomobileirl you guys have left me hanging in a foreign time for the second time now… paid for and all. You guys don’t even answer your chat either. Thanks. Love from no service Macedonia

• 
  Victoria Ogonna (@vikkyug2016) reported 26 minutes ago

  @tescomobile @tescomobile Hello, I have a Tesco locked Motorola G5 phone. I’m currently in Nigeria and I no longer have a Tesco SIM or UK phone number.I tried using the unlock form but it requires a UK number and recent call, which I can’t provide.Pls can you help me unlock my phone manually?