Tesco Mobile outages and service status in Helensburgh, Scotland

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

• 
  Dave Jeal ☩ (@DaveJeal) reported 55 minutes ago from Helensburgh, Scotland

  @tescomobile credit where it’s due spoke to your customer services (Reece) didn’t try and sell me stuff I didn’t need explained well V happy thanks !

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aaron hassan (@custardwarrior) reported 3 minutes ago

  FFS @tescomobile lovely day no rain no cloud no snow no hail nothing and can hardly get online again seriously how can you make claims like provided by 02 with 99% coverage when it doesn't work in the middle of a town

• 
  DJ (@royaloctopus_) reported 5 minutes ago

  @tescomobile Predicted.. you need to revisit that and be truthful about POOR coverage then. You’re selling coverage when you don’t actually have it. Literal scam

• 
  clam (@clam70435692) reported 7 minutes ago

  @tescomobile you are disgusting my 90 yr old father has heart failure /dementia can’t make or receive calls for 5 days others on the same network can was told the phone mast is down but he also needs a new SIM card to resolve this but you are refusing to send him a new one

• 
  picklemonsterg (@picklemonsterG) reported 10 minutes ago

  @SHN51989 @tescomobile It’s awful all my Authenticator apps for work and uni linked to number. I think they forget phones are more than just phones nowadays. Truly awful service and supports.

• 
  Smooth211 (@Smooth2111) reported 13 minutes ago

  @tescomobile can u help me I can't get through to you top up my mobile I tried 4455 but no network

• 
  Donna Randall (@DonnaRa01238683) reported 14 minutes ago

  @tescomobile going on a cruise in a few months time and can’t afford the @pandocruises internet. How do I know if my phone can take an eSIM? (Sorry if it’s an easy answer-technophobe here) family want to keep in contact to help my anxiety

• 
  m n (@silsonit) reported 15 minutes ago

  @tescomobile Just tried to tell your customer services you’ve failed PCI , taking money out of my acct but not giving me an order number/ack , in fact an email to say please complete the order. Down 47.99 and no phone. Customer services just didn’t care. Reporting appropriately!

• 
  Simon Parry (@sparry951) reported 20 minutes ago

  @tescomobile Probably not one for you as it's mast related but my mother in law has been unable to make or receive calls when at home ever since 3G was turned off. O2 coverage checker indicates a problem with nearby mast, is this ever going to be fixed?

• 
  Sam Horne (@SHN51989) reported 20 minutes ago

  @tescomobile I have already done that twice!! And still no joy.. I have sought support from the ICO now

• 
  Scott Small (@scottjsmall) reported 20 minutes ago

  @tescomobile you are great at taking our money, but when it comes to leaving, you just lie. I was told 7 days to unlock a phone from you, (which we have fully paid for) 7 days pass, and now you cannot help as you haven’t received an email, shocking from a company of this size