Tesco Mobile Outage Report in Heathfield, East Sussex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Tesco Mobile
Tesco Mobile is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (56%)
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Internet (28%)
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Total Blackout (10%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Mark Harrison
(@SnapperHarrison) reported
from
Royal Tunbridge Wells, England
@tescomobile Simply the worst acting on any advert
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Richard Merry
(@Luca4) reported
from
East Grinstead, England
@tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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mr null
(@conskinator) reported
@tescomobile No it's not down to those things. I have tried across multiple browsers, computers in different locations. I have had my colleagues working remotely testing it.. and it's not working for any of us. Can YOU post a screenshot of it working for you???
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Lucy
(@Lucyro1611) reported
@tescomobile you really need to sort out the slowness of your network, I can’t access anything when not on my home wifi !! Massively regretting moving from @EE
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Adrian Cleary
(@AdrianCleary4) reported
@tescomobile shocking to call about upgrade as am out of contract with being pushed by agent if i want to give 30 days notice to cancel when no mention of cancelling throughout entire call. #callsarerecorded #notwanted Do better for customers and be more like @ThreeIreland
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JonnyBWoode
(@JonnyBWoode) reported
@tescomobile I’ve had a reply via email now. For future reference, when a customer says they’re not happy and are looking to make a complaint, putting “actual” or “actually” when replying comes across really condescending.
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Nicola Bradford
(@nicolabradford4) reported
@tescomobile appalling service bh Tesco Mobile. Customer for 14 years, renew contract 14th August, handset does not allow roaming data, so gave to use wifi to access Internet. Went in to query and to get phone looked after, told to ring call centre. Did this, wen back into store.
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Jason
(@jasonrich5656) reported
@tescomobile - absolute disgrace. The phone of our 75 year old parents has not been working for three days. They have been on the phone to India For these three days with numerous promises that the issue has been resolved. It hasn’t and they are at risk and need help
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Darren Jones
(@dazzy_j) reported
@tescomobile really pleased with your mobile service … don’t suppose you have any plans to branch into home broadband … my current supplier is dreadful!
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mr null
(@conskinator) reported
@tescomobile Yes. I wanted to speak to customer service via the webchat. But I can't. TescoMovile used to have the best customer service (& i tweeted that a few years back). But now.. as lazy & bad as the rest. I can't use webchat to resolve my issue because it doesn't work.. Fail TM.
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Gabriel Pianos
(@GabrielPianos) reported
@tescomobileire Hi The problem is not with my phone so that's why I came to here for help as I was 2hours waiting for someone to answer my phone call on your line 1749 and it didn't happened. The problem is I can't ring to Portuguese landlines from Tescomobile for the past 5 days.
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Neil Chick
(@cheshire5678) reported
@tescomobile was cancelled in store as we took a new contract out with a new phone number when we cancelled the original contract! error made by store staff & @tescomobile refuse to rectify issue from their own mistake/incorrect information given to me leaving me out of pocket