Tesco Mobile

Tesco Mobile Outage Report in Heathfield, East Sussex, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Heathfield, East Sussex, England 01/13/2026 05:30

January 13: Problems at Tesco Mobile

Tesco Mobile is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

  • SnapperHarrison Mark Harrison (@SnapperHarrison) reported from Royal Tunbridge Wells, England

    @tescomobile Simply the worst acting on any advert

  • Luca4 Richard Merry (@Luca4) reported from East Grinstead, England

    @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • sgtpatch 🏁Chris🏁 (@sgtpatch) reported

    @tescomobile i’ve been with tesco since day one never had a problem upgrades have been second to none! ive never felt ripped off

  • AdamT69 Adam (@AdamT69) reported

    @tescomobile Thanks Rob. Do you support the Samsung watch with the SIM card?

  • GoodmanGaming17 Goodman Gaming (@GoodmanGaming17) reported

    @Albman55 @tescomobile Tbf Tesco use the 02 network and have like won multiple awards for their customer service. I've been with them for 5 years now and not had any issues. Enjoying paying more for less I suppose. Your choice.

  • dounowhoiam Dan Simpson (@dounowhoiam) reported

    @tescomobile @giffgaff Must of been reintroduced after I had left @Adywebb - as at the time the customer services team did not allow me to set a zero cap despite Tesco doing big marketing for controlling limits to spending in adverts.

  • mikeclark1310 Michael Butler-Clark (@mikeclark1310) reported

    @tescomobile you have just kept we waiting on chat for a manager and then you booted me off chat You have made a huge mistake on my upgrade and spoke to 5 people just to be booted off your customer service is a disgrace

  • blueballoon99 mark naylor (@blueballoon99) reported

    @Albman55 @tescomobile You've bought in yo the marketing hype. Tesco use the o2 network. I changed from o2 , saved nearly 40% on my bill and the coverage I have is exactly the same . Customer service is great you.

  • Georgin82607235 Georgina Waters (@Georgin82607235) reported

    @tescomobile don’t get insurance with tesco mobile. They do promise as per the website to have you a phone replacement within 24 hours but this if fails claims. Complete waste of money and time.1 week without a phone still no replacement- help line is useless to wish you all luck

  • Liverdrawer Pinky Liverdrawer (@Liverdrawer) reported

    @tescomobile Enable wifi calling and I’d happily use Tesco Mobile; the signal’s not good enough at home to be able to give that up.

  • steven_ncl Steven NCL (@steven_ncl) reported

    @Albman55 @tescomobile Tesco coverage is exactly the same as 02 If you'd prefer to pay more for customer services you never use then that's great but EE wanted £55/month off me for an iPhone13 including 3 GB data. Bought phone direct from Apple for £32/month plus £8 Giffgaff Sim Saving £360 over 2yrs

  • Frankieboy1926 Stevie Steve (@Frankieboy1926) reported

    @tescomobile Your phones are on the O2 network. If you're that bothered buy your own network. You can afford it.