Tesco Mobile outages and service status in Heathfield, England

Problems in the last 24 hours in Heathfield, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Heathfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Heathfield, England

Latest outage, problems and issue reports in Heathfield and nearby locations:

• 
  Mark Harrison (@SnapperHarrison) reported 2 minutes ago from Royal Tunbridge Wells, England

  @tescomobile Simply the worst acting on any advert

• 
  Richard Merry (@Luca4) reported 14 minutes ago from East Grinstead, England

  @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Small (@scottjsmall) reported 2 minutes ago

  @tescomobile you are great at taking our money, but when it comes to leaving, you just lie. I was told 7 days to unlock a phone from you, (which we have fully paid for) 7 days pass, and now you cannot help as you haven’t received an email, shocking from a company of this size

• 
  Ian (@iancharris) reported 3 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 4 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

• 
  Sredna Rapmil (@SrednaRapmil) reported 10 minutes ago

  @tescomobile @tescomobile Sorry Harry, you have no idea how frustrating this is. If you experienced life as a TescoMobile customer you might do! Why else would you leave a longstanding customer without a phone for 31 days after your team mistakenly removed my number!

• 
  Jacob Valentine (@JayV1994) reported 16 minutes ago

  What’s even the point in you lot? No signal anywhere in the entire country you’re ******* **** ! @tescomobile

• 
  db133 (@db133) reported 18 minutes ago

  @tescomobile tesco mobile ; 13.37 to 15.30 ; HOURS on the phone to tesco mobile and finaly they admit the have top up problems on their non smart phones that they sell to customers in store

• 
  Howie Pearson (@learningrapid) reported 19 minutes ago

  @tescomobile my sim is locked again. Could you help me unlock it please

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 20 minutes ago

  @tescomobile Restarted phone, still no joy. I'm not on Facebook. Have tried your customer service (absolutely shocking, lied to me multiple times). I'm not happy and will seek compensation. How do we resolve this. This is an issue with YOUR updates, and frankly, I'm getting enoyed.

• 
  Ola (@Jajasolu) reported 20 minutes ago

  @tescomobile my SIM card has no signal and no one is responding

• 
  Theresa Bevan (@1pennysweet) reported 23 minutes ago

  @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue