Tesco Mobile outages and service status in Heathfield, England
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- Tesco Mobile generated 0 outage signals in the last 24 hours around Heathfield, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Heathfield, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Heathfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Heathfield, England
The most recent Tesco Mobile outage reports came from the following cities: Hailsham.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 28 days ago |
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Internet | 2 months ago |
Community Discussion
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Tesco Mobile Issues Reports Near Heathfield, England
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Richard Merry (@Luca4) reported from East Grinstead, England@tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"
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Mark Harrison (@SnapperHarrison) reported from Royal Tunbridge Wells, England@tescomobile Simply the worst acting on any advert
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Sredna Rapmil (@SrednaRapmil) reported@tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom
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Jamie Imber (@Jayballzz23) reported@tescomobile Is says there’s no issues but signal is crap. Even when I go into your tesco stores to shop i have to connect to wifi otherwise i have no reception
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David 🏴🇬🇧 (@Ensor42) reported@tescomobile Hi, please could you help? I have (had) a 4G pay as you go account with £9.99 credit remaining when a week or so back it was suddenly disconnected. I am disabled and unable to visit in-store to get help, and although I use the phone infrequently, I need it for safety
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Amanda Martin (@AmandaKMartin) reported@tescomobile I have been a customer since you started. I placed an order yesterday. Was sent despatch information. I am waiting for the delivery. Today, a full day after being told it has been despatched, I have had to spend a couple of hours of my working day trying... Cont
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Claire Rowe (@MrsClaireRowe) reported@tescomobile why can’t I reset the password on y account? I have tried for weeks and it still says tech issues.
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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picklemonsterg (@picklemonsterG) reported@SHN51989 @tescomobile It’s awful all my Authenticator apps for work and uni linked to number. I think they forget phones are more than just phones nowadays. Truly awful service and supports.
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Saz The Crumb (@PikaSaz) reported@tescomobile We tried calling 4488 but it kept redirecting to an automated message about using the app and then ending the call. So im not really sure how I was meant to help him
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Mark Chinery (@Chiners_68) reported@tescomobile why do you not support number sharing for Apple Watches? I’m going to have to move to another provider who supports this who’s is a pain.
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ALL EYES ON SUMUD FLOTILLA 🚢🍉 (@jess_themulti) reported@tescomobile Hi, I need help with billing for this month’s payment as I couldn’t pay out on time and only just have enough funds in my bank account today. The tesco mobile app says the bill is paid but in my bank it bounced/did not come out yet.