Tesco Mobile outages and service status in Frome, England

Problems in the last 24 hours in Frome, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Frome, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

• 
  Martin Mitchell (@martinpmitchell) reported 47 minutes ago from Claverton, England

  @tescomobile Service resumed, hopefully for good 🤔

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil 〓〓 (@Kryfold_Sky) reported 6 minutes ago

  Now they've stolen my remaining top up balance of £9. Offered to transfer to new sim/tariff which failed. The shop was useless, customer service was barely understandable Indian/English. I give up. Whatever remedial action is taken it will cost me a lot more. @tescomobile

• 
  Dan (@danpowelldjp) reported 7 minutes ago

  @tescomobile when do the 2,000 free Clubcard points that was part of my new customer offer get added to my account?

• 
  Melvyn Buckton (@BucktonMel91596) reported 10 minutes ago

  @colinsmith50 @tescomobile I do not understand why Tesco mobile is being criticized or complained about every single day but none of the other companies. My experience of them is that they are one of the best companies in the UK for service and everything

• 
  Amanda Martin (@AmandaKMartin) reported 10 minutes ago

  @tescomobile I have been a customer since you started. I placed an order yesterday. Was sent despatch information. I am waiting for the delivery. Today, a full day after being told it has been despatched, I have had to spend a couple of hours of my working day trying... Cont

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 12 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

• 
  Katrina (@KatLawrence) reported 18 minutes ago

  @tescomobile That doesn't work when I have no service and can't make/receive calls or send/receive sms. Can no-one provide an update with estimated time frame?

• 
  jiji (@ExecAsstJiji) reported 18 minutes ago

  @tescomobile I’m offered an upgrade to change a contract at not additional cost. No matter how many times I try to take advantage of this offer, it won’t work. About to quit your network. The offer must be fake! #tescomobile #tesco

• 
  Blaximus Longwood (@CuddlerDuck) reported 23 minutes ago

  @Michell78492363 @tescomobile Terrible treatment. I'm cancelling my contract and going elsewhere

• 
  steven rothwell (@steven_rothwell) reported 26 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  picklemonsterg (@picklemonsterG) reported 27 minutes ago

  @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!