Tesco Mobile outages and service status in Frome, England

Problems in the last 24 hours in Frome, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Frome, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

• 
  Martin Mitchell (@martinpmitchell) reported 50 minutes ago from Claverton, England

  @tescomobile Service resumed, hopefully for good 🤔

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave (@DjPre) reported 4 minutes ago

  @tescomobile is your web system and uncaring customer care line really set up to prevent formal complaints from being raised. Concerns regarding fraud, GDPR and account security being fobbed off with 'fill in an online form', isn't acceptable

• 
  Grumpy Buddhist (@DionHunt67) reported 6 minutes ago

  @tescomobile can’t access account online due to “technical problems”. When will this be resolved?

• 
  Justine (@bean0509) reported 6 minutes ago

  Man I was so happy to be going to @tescomobile when my o2 contract ended but the whole system is terrible!! Terrible customer service, I’ve had a nightmare!! Customer service will always win over price!

• 
  John Elsworth (@JohnElsworth) reported 9 minutes ago

  @tescomobile hello, my phone is saying emergency calls only and not registered on network, ive restarted, done a network reset etc. I cant receive a text to verify my tesco mobile app and this number im calling from teams doesnt work 03450330000 please help

• 
  T (@Terry32x) reported 12 minutes ago

  @tescomobile need help, pls. My duaghter has purchased her own phone via Tesco. I still have a sim only contract for her on my tesco account. She needs to cancel the sim only and transfer this number onto her new phone with new sim deal.

• 
  NoisyWhisper 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Stu37900363) reported 16 minutes ago

  @tescomobile is pants. 0 customer service. Ripped me off. Taken money and 12hrs later I still don't have my Bundle. Live chat is a joke, and I can't call you as advertised because I have 0 credit after paying for renewal.

• 
  Jeremy Lindsell (@JeremyLindsell) reported 16 minutes ago

  @tescomobile Website now updated. Failure of app to add data remains an issue. It also failed last time I had tried a few months ago. I had to call your help desk to sort it on that occasion.

• 
  𝖎𝖟𝖟𝖞 (@izzymotogp) reported 18 minutes ago

  @tescomobile After logging a complaint with you back in April after the terrible service I received after my sister passed away - I have had no acknowledgment or final response in over 8 weeks despite chasing. Please respond so I can go to the communications ombudsman.

• 
  cupcake (@cupcakecutie10) reported 19 minutes ago

  @tescomobile Hi waiting hours for my new phone to be delivered! DPD tracking useless. I'm waiting to go out. Not great first customer experience!

• 
  KJ (@riverofstardust) reported 21 minutes ago

  @tescomobile you've told my mum tonight she can't use her upgraded phone for 3 weeks due to sim change (to smaller sim) but no one told her this when she upgraded? And she was asked 3 times how she got the sim which you sent with the phone!! This is awful customer service