Tesco Mobile outages and service status in Frome, England

Problems in the last 24 hours in Frome, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Frome, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

• 
  Martin Mitchell (@martinpmitchell) reported 33 minutes ago from Claverton, England

  @tescomobile Service resumed, hopefully for good 🤔

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie Imber (@Jayballzz23) reported 5 minutes ago

  @tescomobile Is says there’s no issues but signal is crap. Even when I go into your tesco stores to shop i have to connect to wifi otherwise i have no reception

• 
  Adam (@DiscoveryAdam) reported 10 minutes ago

  @tescomobile raised a complaint on 29th January. Told 15 days for a reply. Still waiting and customer service chat people are utterly useless and can only suggest raising complaint again to see if that get a response! Are you serious? How do I escalate this please

• 
  picklemonsterg (@picklemonsterG) reported 11 minutes ago

  Whats going @tescomobile over a week now for a simple PAC and Port over from our old network! we are still having to go use 2 phones. That’s 4 phones we have had to carry this whole holiday weekend. If not sorted we will be using our 14 day period to cancel 3 contracts!

• 
  Julie Gorski (@gorski_jul22122) reported 17 minutes ago

  @tescomobile Are you kidding, I’m paying for a phone I never ever received and you confirm DPD returned it to you. Phone ordered 04/01/2026. I’ve done 12 messages/emails/calls and an in store visit. Each time being told it will be sorted out. Still have n my account. Pathetic service.

• 
  DS (@DSuggers) reported 23 minutes ago

  @tescomobile Im try to get wifi calling to work, I can't find any help on your website. I have a Samsung A32 and I have enabled VoLTE which I understand is what I enable but nothing. Do I need to do something else.

• 
  Sredna Rapmil (@SrednaRapmil) reported 24 minutes ago

  @tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile

• 
  Claire Rowe (@MrsClaireRowe) reported 25 minutes ago

  @tescomobile why can’t I reset the password on y account? I have tried for weeks and it still says tech issues.

• 
  ALL EYES ON SUMUD FLOTILLA 🚢🍉 (@jess_themulti) reported 25 minutes ago

  @tescomobile Hi, I need help with billing for this month’s payment as I couldn’t pay out on time and only just have enough funds in my bank account today. The tesco mobile app says the bill is paid but in my bank it bounced/did not come out yet.

• 
  Josh Breckell (@BreckellJosh) reported 26 minutes ago

  @tescomobile hi can I get some help/advice on my upgrade

• 
  db133 (@db133) reported 26 minutes ago

  @tescomobile tesco mobile ; 13.37 to 15.30 ; HOURS on the phone to tesco mobile and finaly they admit the have top up problems on their non smart phones that they sell to customers in store