Tesco Mobile outages and service status in Freshwater, England

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Freshwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

• 
  Jim Day (@JimDay22857614) reported 55 minutes ago from Sway, England

  @tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?

• 
  Jim Day (@JimDay22857614) reported 57 minutes ago from Sway, England

  My wife's connected on O2 no problem, so feel like I should be ok with my @tescomobile too... I've tried taking out and replacing the SIM, searched for the network, still nothing?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Dixon (@scott_expert) reported 4 minutes ago

  @iona11011 @tescomobile Their problem, not yours. Your contract is with the retailer, not the courier. Under S29 of the Consumer Rights Act 2015, the goods remain at the traders risk until they come into your possession.

• 
  Sredna Rapmil (@SrednaRapmil) reported 7 minutes ago

  @tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile

• 
  Mark 🏳️‍🌈🏳️‍⚧️ (@marcowil) reported 9 minutes ago

  @tescomobile any idea why data speeds are currently so poor in our area (under 5mbps)

• 
  Katie Layla (@katielayla82) reported 10 minutes ago

  @tescomobile shocking service from your call centre. Been with out my phone for 3 days and no one seems to be able to help me.

• 
  Smooth211 (@Smooth2111) reported 12 minutes ago

  @tescomobile can u help me I can't get through to pay as you go

• 
  Jordan Abbott (@jordanabbott93) reported 14 minutes ago

  @tescomobile Had shocking service in Folkestone store from Humza whilst attempting to upgrade my phone contract after being a loyal Tesco mobile customer for over 5 years. He did not care about my problems and simply wanted to push responsibility to the online team

• 
  Noel Phillips (@noelphillips211) reported 22 minutes ago

  @tescomobile have activated my Sim and entered e top up and yet I can't get my bundle. Can you help please.

• 
  Theresa Bevan (@1pennysweet) reported 22 minutes ago

  @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue

• 
  ✨ (@ShannonLana) reported 25 minutes ago

  @tescomobile my signal is down AGAIN and I keep missing important medical calls/texts. I have a telephone appointment tomorrow I’m worried I’m going to miss it. Can you please find out when it’s going to be fixed?

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 26 minutes ago

  @tescomobile AGAIN! About the time of update, there is another problem with my phone. Last update I couldn't charge my phone whilst turned on, this update my headphones won't work on most videos except adverts. WHY?