Tesco Mobile

Tesco Mobile Outage Report in Freshwater, Isle of Wight, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Freshwater, Isle of Wight, England 09/18/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • JimDay22857614 Jim Day (@JimDay22857614) reported from Sway, England

    My wife's connected on O2 no problem, so feel like I should be ok with my @tescomobile too... I've tried taking out and replacing the SIM, searched for the network, still nothing?

  • JimDay22857614 Jim Day (@JimDay22857614) reported from Sway, England

    @tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • chippyhinton mark (@chippyhinton) reported

    @tescomobile again called for help but person the advisor could not help or answer my question and just said it’s being looked at.

  • andygray1401 Andrew Gray (@andygray1401) reported

    3months now of no signal in my area where I live on @tescomobile.. Absolutely a joke when I'm paying over £100 quid a month to them for our phones! #notbothered @tesconews

  • vannerbird ☀Ange☀️ (@vannerbird) reported

    @tescomobile Have reset network settings, turned off automatic and put it on O2, lowered voice calls etc to lowest setting. Got 3g and a few bars again. We’ll see if it lasts.

  • GavinderPawar Gavinder Pawar (@GavinderPawar) reported

    @tescomobile I assume you have no issue with me sharing what you can have said over DMs with consumer rights journalists? Specifically your violations of the Consumer Rights Act 2015, Data Protection Act 2018 & Misrepresentation Act 1967?

  • ont_stoop TheDarkenedDoorstep💙💔 (@ont_stoop) reported

    @tescomobile signal reception isn't strong were i live(a hollow)-but i thought a simple text message would get through despite weak signal. I have a basic model alcatel 1- not happy with the bloody thing=- any ideas as to why messages are failing to send/recieve??

  • RAVE_CSGO RAVE (@RAVE_CSGO) reported

    @LotsOfTHC Sorry to hear that, my friend @tescomobile can help you out they are fast and reliable.

  • maggie200911 maggie (@maggie200911) reported

    @tescomobile can you explain common sense behind your process for sim replacement? Why do you cancel current sim before new sim has physically in user hands? Leaving all without services sometimes for days? Your technical support is poor to all what they advising is to wait!

  • Tim_Wij Tim (@Tim_Wij) reported

    @tescomobile is your customer service line down?

  • GittingsTina Tina Gittings (@GittingsTina) reported

    The most appalling customer service from @tescomobile Without phone service for 3 months. Literally hours of time spent on their chat, phone, complaint form and in store. Requested several times escalation to a manager but never a call back.

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @tescomobile @TrussellTrust STILL NO PHONE! Why can't I talk to the back office staff to get some time scale of when they'll be able to fix the problem?????