Tesco Mobile outages and service status in New Milton, England

Problems in the last 24 hours in New Milton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in New Milton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near New Milton, England

Latest outage, problems and issue reports in New Milton and nearby locations:

• 
  limetreecomms (@limetreecomms) reported 20 minutes ago from Bournemouth, England

  Of all the days for the network to be down @tescomobile 🥴😩😡

• 
  Martyn (@MartynS61) reported 33 minutes ago from Bournemouth, England

  @tescomobile in Bournemouth town centre and signal so poor unable to get internet! Can’t get cricket scores! Have had to pinch someone’s WiFi to send this message! Why is signal so bad!

• 
  Bill Mason (@BoMoBill) reported 38 minutes ago from Bournemouth, England

  @tescomobile Is there a problem with your PAYG tip-up via phone/card service: I have been trying to top up for a sheltering vulnerable person for 2 days now! Always reporting a ‘problem with the service’!

• 
  Jim Day (@JimDay22857614) reported 51 minutes ago from Sway, England

  @tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?

• 
  Jim Day (@JimDay22857614) reported 55 minutes ago from Sway, England

  My wife's connected on O2 no problem, so feel like I should be ok with my @tescomobile too... I've tried taking out and replacing the SIM, searched for the network, still nothing?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  montyniblet (@montyniblet) reported 8 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  jason mcneilly (@jaymcneilly) reported 11 minutes ago

  @tescomobile seems to be saying its fine but its not. 30mile journey from one town to another and getting terrible to no signal the whole journey. when it is showing 5g and 2-4 bars Internet still not loading. also zero bars on phone signal.

• 
  DARREN HOWELL (@TEMPOFUNCTION) reported 12 minutes ago

  @tescomobile absolutely fuming reported fraud happening yesterday, possible sim swap. No action taken and lost number today. Customer service denying conversation yesterday and said will just have to wait for fraud to phone back. Presumably on number no longer have.

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 18 minutes ago

  @tescomobile I’ve been left completely without service since late May after trying to port my business number (07483354922) from Lebara. Lebara confirmed the number is with you, but my Tesco SIM won't activate. Your customer service has been zero help and keeps cutting me off. I am losing clients and money every single day because of this mismanagement. Please get an advanced tech team to look at this deadlock and DM me immediately to resolve this. #CustomerService #TescoMobile

• 
  Amanda Martin (@AmandaKMartin) reported 19 minutes ago

  @tescomobile @tescomobile - now been 5 hours of my day trying to sort. When I try to DM you, it doesn't work. What do you now suggest?

• 
  ALL EYES ON SUMUD FLOTILLA 🚢🍉 (@jess_themulti) reported 23 minutes ago

  @tescomobile Hi, I need help with billing for this month’s payment as I couldn’t pay out on time and only just have enough funds in my bank account today. The tesco mobile app says the bill is paid but in my bank it bounced/did not come out yet.

• 
  Sally F 💙 (@SallyF100) reported 27 minutes ago

  @tescomobile I have just called you to cancel my mum‘s contract, she has late stage dementia, has just suffered a huge stroke meaning she is no longer able to communicate. Your operator told me to log onto the app, which my mum does not have, and she then hung up on me. WTH??

• 
  Sarah Kears (@SarahKears) reported 28 minutes ago

  @tescomobile They are no help the whole thing is a disgrace.

• 
  Sredna Rapmil (@SrednaRapmil) reported 28 minutes ago

  @tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile

• 
  jason mcneilly (@jaymcneilly) reported 29 minutes ago

  @tescomobile what is going on with your network. im barely getting any phone signal or Internet? co Antrim.