Tesco Mobile

Tesco Mobile Outage Report in Durham, England

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The latest reports from users having issues in Durham come from postal codes DH1.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Durham, England 08/14/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (20%)

    Internet (20%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Durham, England

The most recent Tesco Mobile outage reports came from the following cities: Durham and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Phone
United KingdomSunderland Phone
United KingdomNewton Aycliffe Total Blackout
United KingdomGateshead Phone
United KingdomNewton Aycliffe Internet
United KingdomConsett E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • Lou_322 Louise 💙 (@Lou_322) reported from Brandon, England

    @N0TINSERVICE @tescomobile Ah here. I can’t take no more of this bullshit. I need to get away from all the stupid people and soft arses coz it’s seriously doing me in! I swear to god the whole world has gone absolutely batshit crazy!! I need an island to live on out the way of all these e idiots!!

  • tizzyl Liz Lambert (@tizzyl) reported from Newton Aycliffe, England

    @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • essexoldbird Essex do-gooder Oldbird 🇪🇺 💙💙💙 (@essexoldbird) reported

    @tescomobile Bit pointless as I have hardly been able to use my phone for over a month as the local O2 transmitter is down

  • IssyPutchy Mike Okhertz 🐈‍⬛ (@IssyPutchy) reported

    @tescomobile I just have one bit of advice; use the same network in mainland UK as you do in N.Ireland. O2 suck hard and will only get worse in 5 years time.

  • loulour1982 🍒 Louise Rae  🍒 (@loulour1982) reported

    @Customer_Carer @tescomobile I can’t get on live chat at all now and been on hold for 38 minutes on phone. I’m ex staff and was always proud of the service we gave our customers

  • BuryLass144 Christabel 🤓 (@BuryLass144) reported

    @tescomobile Getting dreadful service at the moment!

  • jangomac72 Jason McLaughlin (@jangomac72) reported

    .@tescomobile absolutely awful customer service this morning, trying to sort out my mothers new phone as she’s just joined your company and 3 times been cut off by agents, waited a total of 97 mins on your CS line, not very impressed!!

  • Irridium15 Irridium (@Irridium15) reported

    @tescomobile Callum like DM I asked for help on three occasions and was not told about any limits or unessacary data limits. I did seek advice on how to ask from the regular securuty guard but hes been replaced by a cheaper version and different firm

  • RichardHilsley Richard Hilsley (@RichardHilsley) reported

    @tescomobile Don’t need to live chat for the past 3 days been told it will be done by tomorrow at 6pm , absolute shocking service notice has now been given on all number 72hours after joining that must be a record to gain and lose a customer

  • caspergorniok Casper Gorniok (@caspergorniok) reported

    @tescomobile I am considering changing, but who looks after the customer service for handsets and network??

  • BuryLass144 Christabel 🤓 (@BuryLass144) reported

    @tescomobile Tried TWICE to get in touch regarding my new Sony phone, gave up ! I transferred my SIM card, same size so no problem but my mobile data has gone from a fast 4G to a very slow H+ while in the house. I have tried reinstalling, restarting etc to no avail!

  • FlissGregory MyrtleMoonchild (@FlissGregory) reported

    @tescomobile I can’t access my app, is anyone else having the same issue?