Tesco Mobile

Tesco Mobile Outage Report in Durham, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Durham, England 02/02/2026 11:15

February 02: Problems at Tesco Mobile

Tesco Mobile is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

  • tizzyl Liz Lambert (@tizzyl) reported from Newton Aycliffe, England

    @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • sharon_weddell Sharon Weddell (@sharon_weddell) reported

    @tescomobile app not working 😕

  • AinsleyAllister Ainsley Allister (@AinsleyAllister) reported

    @tescomobile I am again complaining about a problem all your customers living in the SA3 are having with your O2 network mask ! Our mobile calls are cutting out with each call for about 10 secs and this has been an ongoing problem since December! O2 are aware of this!

  • paulhicksuk Paul Hicks (@paulhicksuk) reported

    Any possibility you might actually transfer my number today @tescomobile ? Or perhaps someone could let me know when you will fix this. Only asking for the 10th day in a row.

  • JamesFo24178581 James Foster (@JamesFo24178581) reported

    @clairefweir @tescomobile I was promised a phone call within 3 days. Yet another fail. How can a company be run so badly? My 7 year old son could do better

  • JamesFo24178581 James Foster (@JamesFo24178581) reported

    @clairefweir @tescomobile Hi Claire. I'm a Tesco mobile customer with two numbers one being a business number. So far since Feb 13th I have been unable to make calls, send tex and use data on both line. I would like you to contact me asap #tescomobile #badcustomerservice

  • Ducky09 Stephen John (@Ducky09) reported

    @tescomobile is the tesco mobile app having issues? Mine won't load.

  • Matt__Pomroy Matt Pomroy (@Matt__Pomroy) reported

    @tescomobile Congratulations! But sadly you advertise in The Daily Mail so I’ll never use your service. Please stop and then we can be friends again. #StopFundingHate

  • mikw650 Mikeyboy (@mikw650) reported

    @tescomobile Your app appears to be down. When opened I just get a blank screen with a spinning circle. Never had this before

  • steveonions Steve (@steveonions) reported

    @tescomobile no signal for days in E Yorks…what’s happening?

  • DogMooster Infinate Mooster Dog (@DogMooster) reported

    Wahay! That's the first @ee phone contract expired. See ya you absolute greedy hounds!!!! 1 down, 3 to go! Hello @tescomobile !! #EE #PriceHike