Tesco Mobile

Tesco Mobile Outage Report in Durham, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Durham, England 09/05/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Durham, England

The most recent Tesco Mobile outage reports came from the following cities: Durham and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Phone
United KingdomSunderland Phone
United KingdomNewton Aycliffe Total Blackout
United KingdomGateshead Phone
United KingdomNewton Aycliffe Internet
United KingdomConsett E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?

  • tizzyl Liz Lambert (@tizzyl) reported from Newton Aycliffe, England

    @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

  • Lou_322 Louise 💙 (@Lou_322) reported from Brandon, England

    @N0TINSERVICE @tescomobile Ah here. I can’t take no more of this bullshit. I need to get away from all the stupid people and soft arses coz it’s seriously doing me in! I swear to god the whole world has gone absolutely batshit crazy!! I need an island to live on out the way of all these e idiots!!

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile Still not response to this. Can you help me?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KateBlahRah Katy F (@KateBlahRah) reported

    @tescomobile Also, I have never received any texts from this number. How will sending STOP help? I don’t receive texts. I don’t understand how I can be billed for this, when I don’t receive or send texts to this number. How is it possible.

  • couchio1983 Couchio (@couchio1983) reported

    @tescomobile This way you cannot lie to me or threaten my mum with a contract she never signed you lot are unreal threaten a family on a call then request another one no everything in writing that's how we move forward and that's how it stays

  • 1stBallymacashb 1stBallymacashbeaver (@1stBallymacashb) reported

    @tescomobile Why is your customer service so poor. Quick enough to take my money on black Friday and then cancel my order and won't tell me why. No sign of refund. Several store visits, several phone calls, several Web chats, several dm's no answers. @tescomobile #disappointedcustomer.

  • BobG8 BobG (@BobG8) reported

    @tescomobile we left because of rubbish network now we get rubbish customer service 🤬 glad to be gone now we just need to get back the overcharged monies

  • ObsessedCity ffafbc (@ObsessedCity) reported

    @tescomobile is your mobile app down? I’m trying to add data but it’s saying there’s a glitch and to call customer care on 4455

  • gomark Mark! (The Herald Angels Sing) (@gomark) reported

    @tescomobile Actually, just to clarify on this: I can see on my device how to do a manual network selection, but would texts & calls on another network incur additional charges? (Can't see a way to switch to 2G or 3G only - my options appear limited to 4G as baseline with 5G 'on' or 'auto'.)

  • MartindeakinMd mar dea (@MartindeakinMd) reported

    @tescomobile Yeah the problem is the master number needs to be my number but alas I'm not with Tesco. Don't worry Rob managed to log in and get PAC codes sent to relevant phones. They in turn will text them to me!

  • nickhop33 Nick Hope (@nickhop33) reported

    @tescomobile Cannot login to online account. There is always some sort of issue with Tesco Mobile online account services. This time it is "Could not connect to the reCAPTCHA service. Please check your internet connection and reload to get a reCAPTCHA challenge. "

  • KateBlahRah Katy F (@KateBlahRah) reported

    @tescomobile Hi Sean. I’ve had a quick look, I don’t know that this authority can help me. Basically I have been billed since February £4.50 twice monthly by a premium number that I have had no contact with. I have never texted them and they don’t text me. It’s a scam

  • CartersCollecta CartersCollectablesUK: AntiquesAreFun (@CartersCollecta) reported

    Hello @tescomobile - my husband's having a few problems with credits on his mobile phone and doesn't know how to solve them. Can you give me a contact number for him to call?