Tesco Mobile Outage Report in Durham, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (27%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon
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Liz Lambert
(@tizzyl) reported
from
Newton Aycliffe, England
@Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody
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Yvonne
(@yanderson1981) reported
from
Annfield Plain, England
Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@tescomobile Wasn't bad but with the wife being at work it wasn't the same
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Steer
(@debbiesteer2) reported
@tescomobile your customer service is hopeless. Cannot get to talk to anyone helpful at all! #customerservice #aftersales #help wouldbegood
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Gareth Phillips
(@gphillips2609) reported
Phone from @tescomobile unusable for 3rd time in 4 months (2nd in 2 weeks) and has to be sent back yet again. Scheduled callback missed, complaints escalated instore but still no contact. COVID is no excuse for poor process or service.
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Jack
(@JTonks0121) reported
@tescomobile Yes, o2 are doing maintenance, but that's just where I live. All the way to work, at work and most places I go outside of my home I still have awful signal
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Jo 🏳️🌈🌻♿️ Peace & Justice
(@jowalker43) reported
@tescomobile Thank you Liz. The complaints procedure is unclear - I’ve complained, had a response I’m not happy with, so how do I escalate the complaint?
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Jo 🏳️🌈🌻♿️ Peace & Justice
(@jowalker43) reported
@tescomobile See you’re still talking about the bundle being APPLIED rather than when I purchased the bundle. Also, good support to blame the customer rather than accepting your system Amy have been at fault. If this isn’t solved to my satisfaction I will a. take it further, b. stop using 1/x
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Jack
(@JTonks0121) reported
@tescomobile is there a reason your signal is so bad in the Birmingham area? It's been like this for a few weeks now 😒
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Rayn
(@arkhdrauth) reported
@tescomobile I had a deed poll but the person I spoke to on chat disregarded this and told me I needed a marriage certificate. I will try the live chat again but I believe your customer service staff should be trained on other reasons people may request a change in name.
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T-wuncle
(@Helprequired1) reported
@tescomobile Under your "contact us" page - it says "You can contact us by phone, email, text service, letter, web chat or via social media. Look at our Contact us page for details" Where is the email link ?
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Nessa 🖤
(@LochNessa250997) reported
@tescomobile I made a payment on the for my bill and now you’re saying you don’t have it and want me to pay it again? Thank god for the lady on your customer service team who is doing her very best to resolve this. I shouldn’t have to chase my own money around a company. Awful.
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heather johnson
(@ethj1502) reported
from
Stoke-on-Trent, England
@tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days