Tesco Mobile outages and service status in Durham, England

Problems in the last 24 hours in Durham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

• 
  Yvonne (@yanderson1981) reported 10 minutes ago from Annfield Plain, England

  Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

• 
  Louise 💙 (@Lou_322) reported 21 minutes ago from Brandon, England

  @N0TINSERVICE @tescomobile Ah here. I can’t take no more of this bullshit. I need to get away from all the stupid people and soft arses coz it’s seriously doing me in! I swear to god the whole world has gone absolutely batshit crazy!! I need an island to live on out the way of all these e idiots!!

• 
  JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported 22 minutes ago from Gateshead, England

  @tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?

• 
  Liz Lambert (@tizzyl) reported 39 minutes ago from Newton Aycliffe, England

  @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

• 
  Richard foster (@richie_COYS_316) reported 43 minutes ago from Spennymoor, England

  @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

• 
  JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported 44 minutes ago from Gateshead, England

  @tescomobile Still not response to this. Can you help me?

• 
  Richard foster (@richie_COYS_316) reported 51 minutes ago from Spennymoor, England

  @tescomobile Wasn't bad but with the wife being at work it wasn't the same

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ali. Me (@AlisonWagstaff3) reported 4 minutes ago

  @tescomobile on Wednesday I called your customer service as very rare for me, I had a message saying my data had almost gone. I had added, through your app, a £3.00 500mb bundle. Still no data, I rang CS told me it hadn't worked gave me £3 plus the £5 buffer back.

• 
  Melvin J Bragg (@MelvinJBragg) reported 5 minutes ago

  @tescomobile any suggestion of service issues in the Wishaw area? I've had virtually no service in Wishaw all day...

• 
  Gracie🐦 (@mydogisafreak) reported 5 minutes ago

  Good morning all xx I have a final assessment at the pulmonary hospital this afternoon. I hope they haven't texted me to cancel because I won't get a bloody text due to no longer having a working phone Thanks @tescomobile !

• 
  chatterbox (@chatkins1) reported 7 minutes ago

  @legalstyleblog @tescomobile Hey @tescomobile It’s been 28 since I’ve asked for a SAR - no response at all. Unable to make a complaint, talk to anyone and SARS has been ignored . Next step please before ICO

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 8 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

• 
  kathleen dobbs (@kathleendobbs6) reported 11 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  Lesley (@Headonamission) reported 13 minutes ago

  @Hepworthclare @EE I tried to get a new phone at @tescomobile yesterday- they no longer do data transfer for you. Will be taking my contract somewhere that does! Fed up of paying more, for less support.

• 
  Antty (@Antty629802) reported 17 minutes ago

  @tescomobile your customer service is appalling. I want to pay my daughters bill. Your agents won't let me because I don't know the passcode on the account. This is silly, I want to pay, you won't let me...

• 
  Colette Houlihan (@Colly_wobbles) reported 17 minutes ago

  I am a pay as you go customer @tescomobile and I just don't understand where my credit is going??? If I put £10 on by voucher, as you have removed the online top up service. and don't make a phone call or send a text, my credit reduces daily....Why is this? HELP!

• 
  Gracie🐦 (@mydogisafreak) reported 18 minutes ago

  @AidanDude @tescomobile Hi Aidan, I'm ready to scream now. My sim card isn't working in either phone now. I'm in chat with Somebody at Tesco. I hope I can get some help