Tesco Mobile

Tesco Mobile Outage Report in Durham, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Durham, England 01/17/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • Lou_322 Louise 💙 (@Lou_322) reported from Brandon, England

    @N0TINSERVICE @tescomobile Ah here. I can’t take no more of this bullshit. I need to get away from all the stupid people and soft arses coz it’s seriously doing me in! I swear to god the whole world has gone absolutely batshit crazy!! I need an island to live on out the way of all these e idiots!!

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile Still not response to this. Can you help me?

  • tizzyl Liz Lambert (@tizzyl) reported from Newton Aycliffe, England

    @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • davejines76 DaveJines (@davejines76) reported

    @reddeath614 @tescomobile You'll likely find the mast to mast reliability is poor (usually occurs when they lose a mast) or the multi tenancy for that mast is over subscribed e.g., heavy built up areas. Could also be house if alot of metal mesh was used in construction, O2 Freq channel is poor (2/2)

  • BabyBoomer1960 Karen 🌻 (@BabyBoomer1960) reported

    @tescomobile @Tesco Yes, but never received the confirmation email. So he went on Tesco live chat, the assistant closed the account & arranged pick up for return. The prob he’s now having is that he can’t do a factory reset cos the verification code is getting sent to the number he can’t access!

  • davejines76 DaveJines (@davejines76) reported

    @tescomobile If you go into their announcement forums they say they actively support 98% of the UK and are close on 99% but again working on is very different to having. They utilise the small print of terminology, they'll never achieve 99% because can't get the rights/technology limitations

  • Realistic_Live Real (@Realistic_Live) reported

    @tescomobile Avoid this sham of a company The customer service is absolutely useless. Anyone who joins this mobile network will regret it without a doubt, I cannot wait for my contract to come to an end. Sick of paying for a service that does not exist.

  • therealfaroes STOP PUTIN NOW 🇺🇦🇺🇦 Slava Ukraini!🇬🇪🇬🇪 (@therealfaroes) reported

    @tescomobile Customer service are cr*p. After 10 days waiting for a call back, emailed CEO, who sorted the issue in 24hrs. Zero points

  • light_hackers1 light_tech12 (@light_hackers1) reported

    @tescomobile @clairabellejp Hi! Send me a DM I can help you fix it

  • BabyBoomer1960 Karen 🌻 (@BabyBoomer1960) reported

    @tescomobile @Tesco He’s already contacted Tesco mobile via live chat 3 times & Samsung via phone twice, he’s had enough & so have I. Honestly never known anything like it with a new phone, we’ve both had mobiles since they first appeared on the market so not like we’re novices. It’s going back.

  • davejines76 DaveJines (@davejines76) reported

    @tescomobile Question, you use o2 network as a VMNO and claim 99% UK coverage where o2 claim a 98% coverage. How do you obtain that extra 1%

  • ProfeshRebel Marie-Claire Ashcroft (@ProfeshRebel) reported

    @tescomobile @DPDgroup_news delivery slot 09:58-10:58. Got text at 10.05 'sorry we missed you' - I've been home ALL MORNING, nobody has been to my house. Cust service = terrible. Can't deliver till Tuesday now and I'm away for 2 weeks - NOT HAPPY!

  • clairabellejp Claire (@clairabellejp) reported

    @tescomobile And 6pm has passed but it’s still not working right