Tesco Mobile outages and service status in Durham, England

Problems in the last 24 hours in Durham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

• 
  JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported 8 minutes ago from Gateshead, England

  @tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?

• 
  Liz Lambert (@tizzyl) reported 21 minutes ago from Newton Aycliffe, England

  @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

• 
  Yvonne (@yanderson1981) reported 22 minutes ago from Annfield Plain, England

  Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

• 
  Louise 💙 (@Lou_322) reported 23 minutes ago from Brandon, England

  @N0TINSERVICE @tescomobile Ah here. I can’t take no more of this bullshit. I need to get away from all the stupid people and soft arses coz it’s seriously doing me in! I swear to god the whole world has gone absolutely batshit crazy!! I need an island to live on out the way of all these e idiots!!

• 
  Richard foster (@richie_COYS_316) reported 52 minutes ago from Spennymoor, England

  @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

• 
  JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported 53 minutes ago from Gateshead, England

  @tescomobile Still not response to this. Can you help me?

• 
  Richard foster (@richie_COYS_316) reported 57 minutes ago from Spennymoor, England

  @tescomobile Wasn't bad but with the wife being at work it wasn't the same

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Legal Style Blog (@legalstyleblog) reported 18 seconds ago

  @tescomobile And I can't log in to cancel because the order is linked to the phone number on the account I specifically didn't create (hence the time I spent with your customer service).

• 
  chatterbox (@chatkins1) reported 1 minute ago

  @fgrscomhub @tescomobile @wlhowarth 1 On 29 July you told me someone would get back to me and that my complaint would be escalated. It is now 6 August and, six working days later, nobody has contacted me as promised - this was through X

• 
  Gladimir (@DrGladimir) reported 2 minutes ago

  @AbsolutelyVexed @tescomobile Ai gets it wrong. Doesn't help that it refers to the company blogs, and how to guides, which gives the impression you can do these things, when in fact with a lot, you can't. O2 business was who I was with before, but they sucked for various reasons.

• 
  Gordo52 (@Gordo5211) reported 3 minutes ago

  @BarbaraSutton15 @tescomobile I dumped, when they told it was my phone the problem, I got a Smarty sim... same phone no problems, 100% better

• 
  random (@kaye55) reported 6 minutes ago

  @tescomobile absolutely rubbish customer care got phone 3 weeks go won't charge and the customer service guy was useless and was mumbling to some one else while I was on the phone said they call me in an hour now they are closed .sort this

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 7 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

• 
  Snort Of Derision (@saucyjack73) reported 8 minutes ago

  Frustrated? Unable to sign in to @tescomobile So upgraded over phone, only to be sent an email to confirm, which needs me to....sign in to tescomobile. Need phone by Friday

• 
  Ginny (@GinintheCity) reported 10 minutes ago

  @tescomobile No. I've spent over an hour already, and all your team managed to do in that entire time was confirm the postcode I gave THEM at the very start. They didn't respond to any of the signal data I sent. Why waste more time?

• 
  Gladimir (@DrGladimir) reported 16 minutes ago

  @Samuel598335428 @tescomobile Bad bot

• 
  Ian (@iancharris) reported 18 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.