Tesco Mobile

Tesco Mobile Outage Report in Durham, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Durham, England 12/30/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • tizzyl Liz Lambert (@tizzyl) reported from Newton Aycliffe, England

    @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • EvLenz Keep away from the madding ***** (@EvLenz) reported

    Been trying to ring @HelloSanctuary since 19:00 to report a problem. Half an hour in the queue, the the call got terminated (network busy - thanks @tescomobile). Now trying from my landline. Still no answer.

  • beardylonghair Mike Johnson (@beardylonghair) reported

    @tescomobile Your helpline number advises people to use the online chat function as the quickest way to contact you, but the web chat function on your website is broken. How exactly am I supposed to contact you?

  • FionaSt67145307 Fiona Stuart (@FionaSt67145307) reported

    @laurenngoodall @tescomobile No progress at all it's now two weeks. Had another promise of a call back today which of course didn't come. Wish they'd just be honest and tell us what's going on. In store they are trying to be helpful but it's an issue for the tech team to sort out.

  • PeterCo60632370 PC (@PeterCo60632370) reported

    @tescomobile Hi why is the app not working and why will you not renew my package now I've topped up by phone? I need my phone to work

  • JimDay22857614 Jim Day (@JimDay22857614) reported from Sway, England

    My wife's connected on O2 no problem, so feel like I should be ok with my @tescomobile too... I've tried taking out and replacing the SIM, searched for the network, still nothing?

  • jakeyllew06 kath. (@jakeyllew06) reported

    @tescomobile i haven't been able to use my phone unless I am near wifi for 2 weeks. Was told there is an issue with local mast (son on same network no issues) was then told I have to ring you when my phone works properly again to have an account credit 🤔🤔

  • salliejane9 Sallie-Jane Edwards (@salliejane9) reported

    @tescomobile No problem, customer care manager has looked into the state of my account, he agrees its ridiculous and that the call back never happens, and even the complaints team don't respond so he's terminated my account for me

  • mandeepbhogal12 Grateful living (@mandeepbhogal12) reported

    Goodbye @tescomobile , worst mobile provider ever, so glad that's done!!!

  • CeriVW Ceri V W (@CeriVW) reported

    @tescomobile My number is coming up as ‘you have dialled an incorrect number’ and when I called customer service they says it happening to a number of customers and is down to a service update. It’s now been 36hrs. What is being done to fix this?

  • StephenOld Stephen Old, #ServingThePinguwaldaUntilDeath (@StephenOld) reported

    @EvLenz @HelloSanctuary @tescomobile A never-ending nightmare. I have the same problem with so many companies in this digital age.