Tesco Mobile outages and service status in Durham, England

Problems in the last 24 hours in Durham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

• 
  JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported 2 minutes ago from Gateshead, England

  @tescomobile Still not response to this. Can you help me?

• 
  Louise 💙 (@Lou_322) reported 11 minutes ago from Brandon, England

  @N0TINSERVICE @tescomobile Ah here. I can’t take no more of this bullshit. I need to get away from all the stupid people and soft arses coz it’s seriously doing me in! I swear to god the whole world has gone absolutely batshit crazy!! I need an island to live on out the way of all these e idiots!!

• 
  Yvonne (@yanderson1981) reported 21 minutes ago from Annfield Plain, England

  Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

• 
  JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported 41 minutes ago from Gateshead, England

  @tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?

• 
  Richard foster (@richie_COYS_316) reported 44 minutes ago from Spennymoor, England

  @tescomobile Wasn't bad but with the wife being at work it wasn't the same

• 
  Richard foster (@richie_COYS_316) reported 49 minutes ago from Spennymoor, England

  @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

• 
  Liz Lambert (@tizzyl) reported 58 minutes ago from Newton Aycliffe, England

  @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kiri Palmer (@kiripalmer_97) reported 47 seconds ago

  @tescomobile Now after all of that time, I spoke to someone for 2 mins and they are now transferring me back to customer support - do you have an email?

• 
  Matt (@matt_lad87) reported 5 minutes ago

  2026 and no signal outdoors is shocking! @tescomobile @Honest_Mobile_ #thankgodforWiFi

• 
  Andy 🇬🇧 (@AndyUK_52) reported 7 minutes ago

  @LycamobileUK @tescomobile do you support RCS on iPhone

• 
  Melvin J Bragg (@MelvinJBragg) reported 9 minutes ago

  @tescomobile any suggestion of service issues in the Wishaw area? I've had virtually no service in Wishaw all day...

• 
  Jason Unsworth | Atmosphere Airlines 🛫🇬🇧🇹🇭 (@JasonUnsworthAA) reported 12 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Glen Stevens (@nelgxs) reported 13 minutes ago

  @tescomobile been given a run around in your chat help. I am trying to place an order but for some reason it does not seem possible?

• 
  Darren Collier (@Buster115) reported 14 minutes ago

  @tescomobile are you actually trying to fix the mast issue. It’s been days now.

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 17 minutes ago

  @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues

• 
  Ali. Me (@AlisonWagstaff3) reported 19 minutes ago

  @tescomobile on Wednesday I called your customer service as very rare for me, I had a message saying my data had almost gone. I had added, through your app, a £3.00 500mb bundle. Still no data, I rang CS told me it hadn't worked gave me £3 plus the £5 buffer back.

• 
  gillian mary (@gillianwyatt601) reported 19 minutes ago from Quainton, England

  @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would