Tesco Mobile

Tesco Mobile Outage Report in Durham, England

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Durham, England 01/18/2026 08:15

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

  • tizzyl Liz Lambert (@tizzyl) reported from Newton Aycliffe, England

    @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • essexoldbird Essex do-gooder Oldbird 🇪🇺 💙💙💙 (@essexoldbird) reported

    @tescomobile @O2 I haven't been able to make calls or pick up voice mails for weeks in my local area. Paying for a service that I'm not receiving. Complaints link on website is a 404. #notgoodenough

  • KKeenj717 James K (@KKeenj717) reported

    @tescomobile Hi. We are on day 10 of having no signal. Since June we have had 19 such notifications from 02 - service is lost for several days. Your customer services say they’re not responsible. How can you resolve this?

  • JMSLuck1995 Josh Luck (@JMSLuck1995) reported

    @tescomobile Tesco Mobile seems great since I joined but it takes far too long to speak to someone at customer service, Live Chat is great via the App but wish it was easier to actually speak to someone #TescoMobile

  • ExpatEcosse Parole D'Expat Écosse (@ExpatEcosse) reported

    @tescomobile They told me to contact you. You guys needs to speak with each other. I have paid for an order up front then was told it could not be fulfilled and now I have to chase for a refund! It is unacceptable! What kind of service is this?

  • LyliaRose ✨ Victoria ✨ UK Blogger ✨ (@LyliaRose) reported

    @tescomobile I topped up my daughter’s PAYG and bought her a rocket pack for £10. Now the 4G internet won’t work. Tesco Mobile app says ‘sorry there’s a technical hitch’ and I can’t access it. I tried calling 4455 and it won’t recognise I’m pressing 3 for help. Can you help?

  • GAMERTAGVR 𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 (@GAMERTAGVR) reported

    @tescomobile It would be nice to ring your customer care team and speak to someone who knows more about your services and products than I do. Today I was asked to turn the phone on and off again which I speaking from while they remained on the line

  • essexoldbird Essex do-gooder Oldbird 🇪🇺 💙💙💙 (@essexoldbird) reported

    Apparently the @O2 transmitter for Kelvedon/Tiptree etc is down. @tescomobile I'm not happy.

  • watton2_karen Karen Watton (@watton2_karen) reported

    @tescomobile your customer care is a joke. I can prove I called you but because advisor couldn't be arsed to access my account there is nothing you can do!! ******* joke

  • m_mdavy Michael Davy (@m_mdavy) reported

    @tescomobile absolute joke of support service been trying to get help for 3 days now just keep getting run around. Can't wait to leave

  • filynch Fiona Lynch (@filynch) reported

    @tescomobile 48 hours without network coverage! Have had assurances twice from customer services that my number would be transferred to my new contract and still nothing. Can't get through to your live chat now either. Really really disappointed with your service!!