Tesco Mobile

Tesco Mobile Outage Report in Durham, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Durham, England 01/26/2026 03:50

January 26: Problems at Tesco Mobile

Tesco Mobile is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

  • Lou_322 Louise 💙 (@Lou_322) reported from Brandon, England

    @N0TINSERVICE @tescomobile Ah here. I can’t take no more of this bullshit. I need to get away from all the stupid people and soft arses coz it’s seriously doing me in! I swear to god the whole world has gone absolutely batshit crazy!! I need an island to live on out the way of all these e idiots!!

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?

  • tizzyl Liz Lambert (@tizzyl) reported from Newton Aycliffe, England

    @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile Still not response to this. Can you help me?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ZODIDOG KIMBERS (@ZODIDOG) reported

    Month 3 of trying to top up the phone I bought for my Mam who is in a care home with #dementia . I do not have easy access to the phone because of #covid visiting rules in the home. Yet again another ordeal🙄 @tescomobile automated service initially tells me unable to process1/2

  • BrokenToyCo Dex Hannon Artist (@BrokenToyCo) reported

    5 Today. Phone is now dead. Emergency calls only. I cannot even phone @tescomobile to tell them they have cut me off and still havent got my address correct. Its a simple thing to do. I managed to move house. to a new city. Tesco cannot deliver a new sim. #verylittlehelps.

  • ChezBlosSakura CherryBlossom (@ChezBlosSakura) reported

    @tescomobile Thank you for your help, I fully appreciate it although I feel like I wasted your time

  • we_do_the_ska Ben Wilson (@we_do_the_ska) reported

    @tescomobile my friend doesn't have twitter but just had the most disinterested service regards her upgrade at your Wellingborough branch. You might want to check their service out

  • DRBAstro David Beauchamp (@DRBAstro) reported

    @tescomobile Thanks for the advice. Just spent 25 mins to be told that the dep't I need doesn't work weekends. So not getting sorted till Mon...possibly. Hardly impressive customer service.

  • nickyinghamICTP Nicky Ingham (@nickyinghamICTP) reported

    @tescomobile you have been no help to my dad who needs his phone to call his I’ll wife who is in hospital and confused - every little helps! Please provide a better customer focus rather than putting unnecessary blockages in his way when he is already struggling!

  • 0r4n93_C4551dy Marko Stunt's Basketball Coach (@0r4n93_C4551dy) reported

    Yo, @tescomobile, are you gonna be selling Google Pixel 5's or 4A 5G's? I wanna come back to your network but want one of those handsets!

  • hovis21 Tom Wright (@hovis21) reported

    @tescomobile hi there. Got a quick question to help out my octogenarian dad who's a customer of yours. He has a pay as you go phone with you but wants a new one. He can't get the sim out of the old phone. If he buys a new phone from you, can you transfer his number to a new sim?

  • MhairiHodge Mhairi Hodge (@MhairiHodge) reported

    @tescomobile Nope not a thing. That’s why I resorted to here. I finally found another way, and got it done. But with no thanks to your customer services

  • DafyddApWeylin Dafydd Ap Blaidd🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪〓〓 (@DafyddApWeylin) reported

    @tescomobile Diolch yn Fawr Jade Apparently the engineers are on the case for this blackout but are there any plans to increase coverage in the Rhondda or is it being scaled down ready for 5G? Have o2 been reducing power ouput as the last 12 months the signals become weaker and weaker?🤔🙁