Tesco Mobile

Tesco Mobile Outage Report in Durham, England

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Durham, England 11/21/2025 01:00

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile Still not response to this. Can you help me?

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • tizzyl Liz Lambert (@tizzyl) reported from Newton Aycliffe, England

    @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

  • Lou_322 Louise 💙 (@Lou_322) reported from Brandon, England

    @N0TINSERVICE @tescomobile Ah here. I can’t take no more of this bullshit. I need to get away from all the stupid people and soft arses coz it’s seriously doing me in! I swear to god the whole world has gone absolutely batshit crazy!! I need an island to live on out the way of all these e idiots!!

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DefenceGeek DefenceGeek (@DefenceGeek) reported

    Disappointed @tescomobile to have been lied to by your customer service staff over the last couple of days. As a result, after nearly 7 years with you guys i'm saying goodbye!

  • EveCheng5 Eve Cheng (@EveCheng5) reported

    @tescomobile hi, I’ve topped up my pay as you go device today but I’ve not received my free triple credit. I had a text that I would clearly get it if I topped up before the 8th which I have but no free credit has been given. Please help. Thanks

  • DebsNewton Debbie Newton (@DebsNewton) reported

    @tescomobile hi, it appears your webchat function isn't working (at least not for me). I wanted to find out how to cancel a rolling month to month contract, as its no longer needed? Many thanks

  • lizhansam michael kelly (@lizhansam) reported

    @tescomobile big thanks to gunjan for sorting the issue .. service is resumed .. unfortunately, I pressed the disconnect button instead of the send button so was unable to thank her in person !

  • MrsB6574 Mrs B💙 (@MrsB6574) reported

    @tescomobile Me again sorry x how can I check to see if my Clubcard rewards have been added it says sorry there’s an issue and then 2nd time it says this code has been used

  • sylvie_bolioli Sylvie Bolioli 💙 (@sylvie_bolioli) reported

    @tescomobile The number sending unwanted Premium Text is not recognised. So could you please issue a refund? Thank you

  • HollandZoe84 Zoe Holland (@HollandZoe84) reported

    @tescomobile not happy with the internet service at the minute!!

  • JCR_UK Jonathan Roper (@JCR_UK) reported

    @tescomobile I'm a new customer. I've been SERIOUSLY let down by virgin mobile and wish to buy a new phone and receive service from you. Can someone from your sales team call me? I've been on hold trying to get through for half an hour.

  • PaulaClarkey Paula Clarke (@PaulaClarkey) reported

    @tescomobile are there any current network problems? My mum has no network coverage and so cannot send or receive text messages or calls. Thanks

  • CeeCee1973 CeeCee (@CeeCee1973) reported

    @BBCRadio2 I have just tried to add your number to my WhatsApp but my phone provider @tescomobile won't allow me send even though it is a free service if you have Wi-Fi!!!