Tesco Mobile outages and service status in Durham, England

Problems in the last 24 hours in Durham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

• 
  JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported 9 minutes ago from Gateshead, England

  @tescomobile Still not response to this. Can you help me?

• 
  Louise 💙 (@Lou_322) reported 10 minutes ago from Brandon, England

  @N0TINSERVICE @tescomobile Ah here. I can’t take no more of this bullshit. I need to get away from all the stupid people and soft arses coz it’s seriously doing me in! I swear to god the whole world has gone absolutely batshit crazy!! I need an island to live on out the way of all these e idiots!!

• 
  Liz Lambert (@tizzyl) reported 16 minutes ago from Newton Aycliffe, England

  @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

• 
  Yvonne (@yanderson1981) reported 35 minutes ago from Annfield Plain, England

  Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

• 
  Richard foster (@richie_COYS_316) reported 53 minutes ago from Spennymoor, England

  @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

• 
  JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported 55 minutes ago from Gateshead, England

  @tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?

• 
  Richard foster (@richie_COYS_316) reported 58 minutes ago from Spennymoor, England

  @tescomobile Wasn't bad but with the wife being at work it wasn't the same

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian (@iancharris) reported 2 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  Shaun Reviewer (@ReviewShau42660) reported 3 minutes ago

  @tescomobile Hi sorry to moan, but FED UP with Tesco data not working & letting me down in the Bournemouth Area. Thinking of Tesco mobile for Dorset? Think again! 😠 😡

• 
  Stephen Cawdron (@Cawdrons) reported 5 minutes ago

  @tescomobile I have been trying to arrange for a new iphone 17 to be exchanged using your customer services in South Africa. The service is absolutely terrible. I’ve been cut off twice by them just because my questions have gone off script. Please can somebody contact me asap

• 
  TheMrsButcher (@Teldeb) reported 6 minutes ago

  @tescomobile @o2 Your mobile signal is getting worse. Terrible 😞 in Brentwood-appently broken mast for MONTHS, now really noticing it elsewhere. I am losing money as I have to take payments via my mobile connection. Are you going to fix it or do I move on?

• 
  Sarah Hill (@thelovelysarah) reported 8 minutes ago

  Hi @tescomobile I have had no service on my phone for 17 days. Customer service say they can't give any idea of how much longer this will go on. I have a child at nursery & an ill father in a care home. I need to be reachable by phone. Can you help, please?

• 
  Andy (@Orileyuk1) reported 9 minutes ago

  @BarbaraSutton15 @tescomobile They couldn’t fix a mast where we live , took 3 months before we could make a call longer than 3 minutes.or not get cut off . When we phoned Tesco O2 , the woman said try another company 🥴

• 
  Ann (@English_girl98) reported 11 minutes ago

  @tescomobile hello, I've come back from staying with family to find there's no phone signal where I live and I've not had signal since Saturday which is a massive issue as I'm disabled and am currently unable to contact medical teams etc to sort things out.

• 
  Howie Pearson (@learningrapid) reported 15 minutes ago

  @tescomobile my sim is locked again. Could you help me unlock it please

• 
  Tim (@t1m670) reported 16 minutes ago

  @tescomobile we were told a few weeks ago that a mast was down in our area affecting signal. Please can you check if I provide a postcode? We rely on your network for both phones and our internet and they’re both performing very poorly recently.

• 
  ImMrMac (@InMrMac) reported 21 minutes ago

  And yet again @tescomobile stiffs me. Offer a bundle you can’t use or renew to and all they can say is ‘we will work on the issue’ but sorry not sorry you can’t use this offer Surely this is false advertising and borderline scamming customers