Tesco Mobile

Tesco Mobile Outage Report in Durham, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Durham, England 01/24/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

  • tizzyl Liz Lambert (@tizzyl) reported from Newton Aycliffe, England

    @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MickGallacher2 Mick Gallacher (@MickGallacher2) reported

    @tescomobile can you please help? I have a new phone from you, delivered last Thursday. As I wish to keep my current number, I have texted PORT to 23432 as requested. I have had no response at all. Can you please help me to transfer everything as quickly as possible? Thanks

  • Jon_Truscott Jon (@Jon_Truscott) reported

    @tescomobile No service (anywhere) for over a week now. Trying to leave your network (after 7 years) yet getting no where with Customer Services. You continue to charge me for a service you're not providing!

  • OTooleyAuthor Oliver J. Tooley, author. He/Him 💚🌍 (@OTooleyAuthor) reported

    @tescomobile Nope, it didn't do that. It said it was closed. Not acceptable. The reporting line should be separate from customer care. Reporting a stolen device is NOT a customer service issue, it is security and URGENT.

  • KTCullingford Katie Cullingford (@KTCullingford) reported

    Really disappointed with @tescomobile customer service - especially having been a customer for 17 years. Was initially told I would receive a good will gesture, only to be told an hour later after speaking to 4 different people that there wouldn’t be. Definitely don’t recommend

  • adrosen65 Tony (@adrosen65) reported

    @tescomobile No not a SIM problem - appears that all O2 and tescomobile internet services are not working in my area. I have escalated this through customer services. What I cannot understand is why there was no notification to me that the service was not operational. This is poor!

  • LuSchmoo Lu (@LuSchmoo) reported

    @tescomobile @adrosen65 Yeah, there’s an email option under the first drop down, how do you want to be contacted? I selected text message for the issue in my home area.

  • steve3963 steve sommers (@steve3963) reported

    @tescomobile it was great to get a new iPhone at the right price and also a great price on the tariff. HOWEVER very disappointing not to receive great reception. I was better off with o2. I thought you used the same network but been told otherwise.

  • gadflygirlw6 Gadfly Girl (@gadflygirlw6) reported

    @tescomobile one if your very nice call agents (somewhere in South Africa (just put me on hold for 5 minutes as needed to 'check' something, then hung up on me. As ever, @Tesco customer service is non existent.

  • EilidhCreates Eilidh Creates (@EilidhCreates) reported

    @tescomobile I'm at work so can't do anymore than what I've done. I've check other outage report sites and they are saying the network is down

  • nonee3 fiona stuart (@nonee3) reported

    @tescomobile have not been able to make outgoing calls for 5 days now. Customer service says give it another 3 to 5 days. Anybody else having a similar problem or have any idea what is causing the problem.