Tesco Mobile

Tesco Mobile Outage Report in Durham, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Durham, England 02/16/2026 15:50

February 16: Problems at Tesco Mobile

Tesco Mobile is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • tizzyl Liz Lambert (@tizzyl) reported from Newton Aycliffe, England

    @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Ellie04744445 Ellie (@Ellie04744445) reported

    @tescomobile so after 3 weeks of chasing my PAC code it seems I can no longer even access my account in spite of entering correct security details. Your customer service is appalling. I assume I just have to give up on the phone number I’ve had for 15y?

  • safc4evaftm Marvelous (@safc4evaftm) reported

    @tescomobile I wonder if there is any eta for resolution to the issue facing some new customers. SMS and Mobile Data not working. Joined with my partner on 04/01 and not been able to send SMS or use mobile data. Reported the issue to the network. Awaiting updates.

  • AleexM12 Alex (@AleexM12) reported

    @tescomobile apart from Wi-Fi I can’t get a stable connection on my new phone I got yesterday from you iPhone 14 pro max any help I’ve tried resetting re inserting SIM card to no avail driving me insane calls are dropping also.

  • iamamyhunter amy hunter (@iamamyhunter) reported

    @tescomobile I understand that, and thank you for your response again, but just would be helpful to have updates as to when they expect the issue to be resolved or at least they have found the fault etc!

  • flanaga Alan Flanagan (@flanaga) reported

    @tescomobile I’ve tried over and over again to sort a porting issue. It’s been transferred to your Concerns Team. They don’t take calls. That’s mad! A mobile phone company that has a department that doesn’t answer calls!

  • CraciunescuCez1 Craciunescu Cezar (@CraciunescuCez1) reported

    @tescomobile hi I just checked my bill on Tesco mobile and still showing pending payment of 222.14 pounds on account.Please can you cancel this because already spoke yesterday with a customer service representative he told me he let know manager about this issue. Thank you.

  • MennaMorgz Colin The Patterpillar 🐛 (@MennaMorgz) reported

    @tescomobile Hello! I received a bill for £222.14 out of the blue yesterday for a handset I paid for in full. Rang Tesco customer services and spoke to a very helpful lady who said there was nothing further to pay and the billing department would remove this charge (1/2)

  • azeem321 mohammed azeem (@azeem321) reported

    @tescomobile Hi I have also just checked my bill on Tesco mobile and still showing pending payment of 222.14 pounds on account.Please can you cancel this because I also already spoke yesterday with a customer service representative . The issue I’ve been told it’s a know issue.

  • littlesmoochy Baby Gromit ❤️ (@littlesmoochy) reported

    @tescomobile There are no known issues and this is everywhere i have this problem. Why is your data so rubbish?

  • justxclaire Claire Joanne 🌼📚🌸 (@justxclaire) reported

    I HATE @tescomobile … with a passion. Ongoing complaint since November and they still can’t get it right. Still waiting for a manager call back since 9am this morning.