Tesco Mobile

Tesco Mobile Outage Report in Durham, England

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Durham, England 01/25/2026 21:00

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mumsy_mary Mary Rees (@mumsy_mary) reported

    @tescomobile That wasn’t what I was told in store and I want to cancel both contracts.

  • Will_V WV (@Will_V) reported

    @tescomobile why on earth is 31st of March not a valid date? Your developers seem to think so because selecting it as a birthday gets an error when trying to buy a phone... do they realise that some months have 31 days in them? lowest marks for ux/usability, many more issues...

  • mumsy_mary Mary Rees (@mumsy_mary) reported

    @tescomobile I have been told to go back to store to do that. Often there are no staff there on the phone stand and to take out the phones, due to WiFi and connection issues at the store, it took hours. Why can’t I just cancel now?!? I feel conned.

  • RichardHofman33 Richard Hofman (@RichardHofman33) reported

    @tescomobile It's a big misunderstanding of this matter. I had done chat conversations via the Tesco Mobile website with your staff this summer 3 times. They seemed to be very professional so I hoped all problems will be solved up. You can check the chat records and you can make a decision.

  • Laineymac5 Laineymac (@Laineymac5) reported

    @tescomobile in Lisbon phone set to Automatic but getting no service msg. Can u pls help?

  • tisaloon Lisa Toon (@tisaloon) reported

    @tescomobile I'm having real trouble navigating your website. I'm getting 404 messages all over the place. My gran has had to go into a care home and I need to end her mobile contract - what is the easiest way to do this?

  • CazReadingRm Caz's Reading Room (@CazReadingRm) reported

    @tescomobile Trying to message via app - there's a glitch. Can't connect to online chat. Can't do what I want on the website becuase of another "glitch". Yr customer service used to be good. I need a PAC code for one of the phones on my account.

  • Nightbreed123 David Latham (@Nightbreed123) reported

    @tescomobile How is it that you take payment instantly but it takes you a month to refund? I never even received the device, now you are holding my money! Absolutely shady!

  • RealEnglishMatt Matt (@RealEnglishMatt) reported

    Hey @tescomobile - someone opened an account fraudulently in my name and no one is getting back to me. Great customer service! Thanks!

  • mumsy_mary Mary Rees (@mumsy_mary) reported

    @tescomobile On my laptop it says account account suspended. Feeling really frustrated as it was a nightmare taking out the contracts and now I can’t access the accounts. The phones are arriving today can I reject them and cancel please? Think will stay with O2 as never had any issues.