Tesco Mobile

Tesco Mobile Outage Report in Durham, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Durham, England 02/13/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • tizzyl Liz Lambert (@tizzyl) reported from Newton Aycliffe, England

    @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

  • Lou_322 Louise 💙 (@Lou_322) reported from Brandon, England

    @N0TINSERVICE @tescomobile Ah here. I can’t take no more of this bullshit. I need to get away from all the stupid people and soft arses coz it’s seriously doing me in! I swear to god the whole world has gone absolutely batshit crazy!! I need an island to live on out the way of all these e idiots!!

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile Still not response to this. Can you help me?

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Janice_1968 Janice Hodgson (@Janice_1968) reported

    @tescomobile after over a week I’m still waiting for an issue with transferring my number to Tesco mobile to be resolved! Disappointing that this hasn’t been sorted yet despite numerous calls 😬

  • MrsDanielleD99 Danielle Davison (@MrsDanielleD99) reported

    @tescomobile what is going on with your business SIM cards? Moved multiple business SIMS from O2 to Tesco Mobile. Every call received showing as NO CALLER ID. Multiple calls to Customer Service who have finally admitted it is a known issue but no fix. How is this acceptable?

  • ont_stoop TheDarkenedDoorstep💙💔 (@ont_stoop) reported

    @tescomobile went to town yesterday- no signal all the way. talking to a couple in the pub suggested turning it off/on-the tesco app showed i was receiving a signal - she said they needed to update summat. They also suggested checking the wifi in settings - turned it off & messages came.

  • CryptoCraigJM JustCraig (@CryptoCraigJM) reported

    @Janice_1968 @tescomobile If I'd known I'd never have moved. Almost 2 weeks of major inconvenience for my business and I have no clue when I'll be able to get things done. I can't believe how much this is affecting me. My only telephone communications have been with call centres in Africa. Infuriating!

  • CLouca29 Christos (@CLouca29) reported

    @tescomobile absolutely disgusted with your service. I got a new contract with you in December and and transferred over from Vodafone pay as you go and im still unable to receive phone calls. Ive spoke to your customer support over 20 times and still no resolution.

  • vannerbird ☀Ange☀️ (@vannerbird) reported

    @tescomobile Update on signal issues. Been out to where I know there’s a good mast. 5g and three bars…4g and full bars. I think we can exclude the sim, the iOS update and the phone. We’re back to the mast which @O2 say is fixed.

  • CryptoCraigJM JustCraig (@CryptoCraigJM) reported

    @tescomobile Another week comes to an end and still not connected to my keep number. Still no one in the UK able to speak with me. Just the same old from @tesco everyday. No further forward. No call back. Worst utilities experience I've ever know. Worst customer relations too.

  • Davidpuckett37 David Puckett (@Davidpuckett37) reported

    So that’s phone call number 6 to try & sort out my deceased fathers mobile contract, well done @tescomobile you are without doubt the worse customer service I have ever come across 👏

  • cb222016 CB (@cb222016) reported

    @tescomobile I need help to log into my account t so I can add data

  • p64gallacher65 peter gallacher (@p64gallacher65) reported

    @tescomobile Day 6 of no service after taking out new contract and transferring my existing mobile number. Get told something different every time I phone. Not good enough Tesco mobile!