Tesco Mobile outages and service status in Didcot, England

Problems in the last 24 hours in Didcot, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Didcot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Didcot, England

The most recent Tesco Mobile outage reports came from the following cities: Reading.

City	Problem Type	Report Time
Reading	Internet	1 month ago
Oxford	Phone	3 months ago
Reading	Phone	3 months ago
Reading	E-mail	3 months ago
Oxford	Internet	3 months ago
Didcot	Phone	5 months ago

Community Discussion

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Tesco Mobile Issues Reports Near Didcot, England

Latest outage, problems and issue reports in Didcot and nearby locations:

• 
  David Walker (@glenfield4) reported 3 minutes ago from Wheatley, England

  @tescomobile Complaint continued- How stupid is it to call my number when I can’t receive calls and then leave voicemail

• 
  jason huntley (@gonzo2005) reported 17 minutes ago from Reading, England

  @tescomobile just wondering how you get away with charging customers for a months service but only giving them 1,2 or 3 weeks before charging for second month

• 
  David Walker (@glenfield4) reported 21 minutes ago from Wheatley, England

  @tescomobile Hello Jade, I did leave a tweet several days ago and also been in touch with you and O2 by email. O2 keep saying problems are solved but they are not. Have now received message from them to say “should” be fixed by 21st Feb. Post Code OX33 1TR

• 
  David Walker (@glenfield4) reported 57 minutes ago from Wheatley, England

  @tescomobile Hello, I have still not been able to send or receive calls fro home. I went out of village to make a call snd received voicemail to say engineer was closing case due poor coverage area. Have had signal for 10 years. NOT GOOD ENOUGH

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Chambers (@ChrisChamb61755) reported 1 minute ago

  @tescomobile Hello. I'm abroad and my phone doesn't work!

• 
  Happy Moog 💙🍎 (@HappyMoog) reported 2 minutes ago

  @MartinSLewis An idea fora new show. Best and worst customer services; Best M&S and Fenwicks. Worst @DPD- it’s impossible to speak to a person so no resolution and @tescomobile misinformed and ignored even by the CEO team. Complaints made take 28 days not even a ref given

• 
  montyniblet (@montyniblet) reported 3 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Emily G (@emble64) reported 4 minutes ago

  @cyclist13 @tescomobile Sounds like really poor service. My provider stopped doing top up support via phone so it is only via app/website. I wonder if the regulator are aware, the app issue and topping up issue seem like would be widespread problems?

• 
  Family Thomas (@FamilyThomas3) reported 8 minutes ago

  @tescomobile I don't know what more I can say but my original post. Your operatives were insistent that they could do not more to help

• 
  Julie Martin (@julesvb82) reported 10 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  Katrina (@KatLawrence) reported 10 minutes ago

  @tescomobile That doesn't work when I have no service and can't make/receive calls or send/receive sms. Can no-one provide an update with estimated time frame?

• 
  💙❌𝐒𝐂𝐔𝐋𝐋𝐘 ❌💙 (@ScullyScully73) reported 11 minutes ago

  They've sent the DEBT back to you so you should respond or you'll be getting NAFF ALL @tescomobile Crap Service Ignored complaints Chasing a 79 year old for a DEBT YOU CAUSED being crap !!!! #TescoMobileAreSHIT #TescoMobileBullyingPensioners

• 
  db133 (@db133) reported 11 minutes ago

  @tescomobile tesco mobile ; 13.37 to 15.30 ; HOURS on the phone to tesco mobile and finaly they admit the have top up problems on their non smart phones that they sell to customers in store

• 
  Ryan Maguire (@Maguire23) reported 13 minutes ago

  Supposed to be a funny question do you get clubcard points being on @tescomobile ? Yeah actually I do and I also don't have mid contract price rises like all the big networks whilst having my network powered by O2, sounds like an add but it's not it's just facts.