Tesco Mobile outages and service status in Auchinleck, Scotland

Problems in the last 24 hours in Auchinleck, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Auchinleck, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Auchinleck, Scotland

Latest outage, problems and issue reports in Auchinleck and nearby locations:

• 
  Harry Reilly (@Zephyrjock) reported 25 minutes ago from Auchinleck, Scotland

  @Samsung @SamsungMobile WTF is going on with pre order process. @tescomobile are having issues placing order for S20 Ultra. Been a user for a long time and willing to make a substantial inv. in your product and now cant make the order as you are out of stock 🤯😠 #appleanoption

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris B (@cbowtrafsol) reported 52 seconds ago

  @tescomobile The private message link doesn't work?🙄

• 
  Scott Small (@scottjsmall) reported 1 minute ago

  @tescomobile you are great at taking our money, but when it comes to leaving, you just lie. I was told 7 days to unlock a phone from you, (which we have fully paid for) 7 days pass, and now you cannot help as you haven’t received an email, shocking from a company of this size

• 
  Maly (@MARnHAR) reported 2 minutes ago

  @tescomobile really SUCKS

• 
  gillian mary (@gillianwyatt601) reported 4 minutes ago

  @tescomobile @neily_boy72 your app used to be so easy to use... once again I am having problems topping up Pay As You Go?!! 🤔🤨🙄... for heavens sake WHY?!!

• 
  alice 🩵 (@LilMissAlice__) reported 4 minutes ago

  @tescomobile is the app down as it’s not loading on mine or my partners phones? I’ve tried deleting and redownloading etc but it’s not working

• 
  Smooth211 (@Smooth2111) reported 7 minutes ago

  @tescomobile can u help me I can't get through to pay as you go

• 
  Colette Houlihan (@Colly_wobbles) reported 9 minutes ago

  I am fcukin furious with @tescomobile I put £10 on mobile 1st March, haven't made a phone call, or text or used internet and credit has evaporated. Noo credit today. No explanation from Tesco/Twitter or cust svs. I will now leave/find another provider and never shop in tesco agai

• 
  Graeme Paddison (@graemepaddison) reported 11 minutes ago

  @tescomobile It's not good enough, I'm paying for a service that you are not delivering! You are a MOBILE network but I have to keep using WiFi if I want any sort of data, so what am I paying for every month?

• 
  montyniblet (@montyniblet) reported 15 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Jeremy (@io_scores) reported 15 minutes ago

  @tescomobile There is an issue. It has been well over a week now. Can you please provide me with a timescale as to when this mast is getting fixed?