Tesco Mobile outages and service status in Anstey, England

Problems in the last 24 hours in Anstey, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Anstey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Anstey, England

Latest outage, problems and issue reports in Anstey and nearby locations:

• 
  Stephen Wells (@sgwells) reported 19 minutes ago from Stevenage District, England

  Great customer service from @tescomobile phone insurance. Thanks for your help guys. 👍

• 
  Jonathan Flood (@WickhamofWare) reported 27 minutes ago from Stevenage District, England

  @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chiara Quinn MBCI (@ChjaQuinn) reported 4 minutes ago

  @tescomobile How can we speak to a technical person in Tesco Mobile as customer Service don’t have a clue and don’t understand what we are trying to say. It’s actually shocking

• 
  David 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Ensor42) reported 9 minutes ago

  @tescomobile Hi, please could you help? I have (had) a 4G pay as you go account with £9.99 credit remaining when a week or so back it was suddenly disconnected. I am disabled and unable to visit in-store to get help, and although I use the phone infrequently, I need it for safety

• 
  Amy (@StefScope) reported 9 minutes ago

  @tescomobile Just a heads up they’ve confirmed they will indeed let you pay for a service and then disconnect it with no refund. Complaint incoming @CommsOmbudsman

• 
  Emily G (@emble64) reported 11 minutes ago

  @cyclist13 @tescomobile Sounds like really poor service. My provider stopped doing top up support via phone so it is only via app/website. I wonder if the regulator are aware, the app issue and topping up issue seem like would be widespread problems?

• 
  Happy Moog 💙🍎 (@HappyMoog) reported 13 minutes ago

  @MartinSLewis An idea fora new show. Best and worst customer services; Best M&S and Fenwicks. Worst @DPD- it’s impossible to speak to a person so no resolution and @tescomobile misinformed and ignored even by the CEO team. Complaints made take 28 days not even a ref given

• 
  Meathead (@danstephens2) reported 13 minutes ago

  @tescomobile do you supply tin cans and string as I would have an easier time contacting people that way than I am with your network

• 
  Jeremy (@io_scores) reported 13 minutes ago

  @tescomobile The mast must be down in Polegate. No 5G or even 4G for days. Can you advise exactly when my service will return please?

• 
  ALL EYES ON SUMUD FLOTILLA 🚢🍉 (@jess_themulti) reported 21 minutes ago

  @tescomobile Hi, I need help with billing for this month’s payment as I couldn’t pay out on time and only just have enough funds in my bank account today. The tesco mobile app says the bill is paid but in my bank it bounced/did not come out yet.

• 
  Scott Dixon (@scott_expert) reported 22 minutes ago

  @iona11011 @tescomobile Their problem, not yours. Your contract is with the retailer, not the courier. Under S29 of the Consumer Rights Act 2015, the goods remain at the traders risk until they come into your possession.

• 
  1234 (@MissKillikelly) reported 26 minutes ago

  @tescomobile I did a network reset and still no joy. A member of your team told me to raise a formal complaint and this will be responded to within 24-48 hours. AGAIN, this has still not been fulfilled. I am paying for a service I am not receiving. I want this resolving ASAP!