Tesco Mobile

Tesco Mobile Outage Report in Stevenage District, Hertfordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stevenage District, Hertfordshire, England 09/05/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • JazzyDanielsUK Jaz 🌸 (JLSter ❤💚💛💙) (@JazzyDanielsUK) reported from Hatfield, England

    @tescomobile I got a text to say I owe £785.38 as I apparently didn't return a product back! I changed my mind on a phone that I bought in store in November and they did everything in store, so why am I being charged? Customer service didn't help at all over the phone! 🙄

  • sgwells Stephen Wells (@sgwells) reported from Stevenage District, England

    Great customer service from @tescomobile phone insurance. Thanks for your help guys. 👍

  • leon_dave_smith Leon Smith🇬🇧🇪🇺❄️ (@leon_dave_smith) reported from Broxbourne District, England

    @tescomobile I am being charged £59 for 20gb a month and for a almost two year old phone, where I can buy iPhone direct from Apple and get a sim only deal for unlimited calls, texts and data for less than you are charging a valued customer, I don’t understand your pricing

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RoopaBenstead 💜💙Roopa Benstead💙💜 (@RoopaBenstead) reported

    @tescomobile it’s been over 24 hours since using my pac code. I’ve lost service with my previous provider and have no service with you now. Please sort this out!

  • MommabearLou mommabear (@MommabearLou) reported

    @tescomobile after 6 years I cannot wait to get way from you! What awful customer service! #ShameOnYou #tescomobile

  • ZacharyBirchley Zachary (@ZacharyBirchley) reported

    @cathleenc_ @tescomobile And impossible to get any help.

  • Rebibbotson Rebecca Ibbotson (@Rebibbotson) reported

    @tescomobile donating to Trussell trust food banks but refusing to help your customers. You've taken our last penny to pay a 2 week overdue bill. Literally we have nothing left.your advisor laughed and said that's the way it is. I'm sat in my car as my crying is keeping my son

  • BeverleyJean5 Beverley Jean (@BeverleyJean5) reported

    @tescomobile “just like food connection is one of life’s essentials” my contract was in my husband’s name, after losing him, you are moving me to the same provider but your bereavement team cut me off. Is this how you treat new customers?

  • DiptiSh95223972 Dee Sha (@DiptiSh95223972) reported

    @APhillips1962 @tescomobile My poor dad is 77 years old with no communication to family and friends, whilst Tesco keep fobbing us off, they’ve asked me for the sim card number untold times and they still haven’t managed to resolve the issue and now im being asked for it again.🙈

  • BeverleyJean5 Beverley Jean (@BeverleyJean5) reported

    @Lindsay_Brunt @tescomobile @EE Apparently you need Molly, she seems to be the only one to be praised. The bereavement team cut me off and I have no service now.

  • APhillips1962 Andy Phillips (@APhillips1962) reported

    @tescomobile more fantastic customer service not had email saying would be contacted in 72 hrs so sat quiet, that was last Friday it’s Thursday now no call back yet again. Think they need to be taught maths.##pathetictesco

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @tescomobile So after being assured that my SIM would arrive by Tuesday by Tesco Customer Services. Apparently I need to phone if I don't get it by Thursday.

  • morrismckinlay1 Morris McKinlay (@morrismckinlay1) reported

    @tescomobile changed to Tesco for the first time and worst experience ever, after over a week now and still can’t receive or make calls and cannot send messages and all I get is sorry for this matter, I am fed up with sorry and just want this matter resolved.