Tesco Mobile Outage in Broxbourne District, Hertfordshire, England

@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

@tescomobile I got a text to say I owe £785.38 as I apparently didn't return a product back! I changed my mind on a phone that I bought in store in November and they did everything in store, so why am I being charged? Customer service didn't help at all over the phone! 🙄

@tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless

@tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

@tescomobile Callum this is not ok, it’s gone on for long enough. I’m not buying your fault free service any longer, terminate my contract and you can come and collect the device as I am not paying £29.96.

@tescomobile Hello, I’m still having really bad phone signal problems in Waltham Abbey. Was the fault with the phone mast fixed on 7 April? My phone calls keep getting cut off.

@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

@tescomobile Hello, I’m having difficulty with my tesco phone coverage today, I can’t successfully make a call to connect. My data is also not allowing me to connect to the internet. Is there a problem at the moment?

@tescomobile hi. Is there a problem with the mobile network in the Romford area today?

@lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

@tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out

@tescomobile calls 2 -3 times a day being robbed of with takes 24 hrs to switch on another 8 hrs call back in 6 hrs we will call you this has been going on a week , no call backs no working phone no signal pls get in touch urgently

@tescomobile I am being charged £59 for 20gb a month and for a almost two year old phone, where I can buy iPhone direct from Apple and get a sim only deal for unlimited calls, texts and data for less than you are charging a valued customer, I don’t understand your pricing

@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

Great customer service from @tescomobile phone insurance. Thanks for your help guys. 👍

OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

@tescomobile I’m contract, but my safety buffer stops me calling any 08 numbers. At work my fire alarm testing system is an 08 number and my phone denied me the call today. Can you help?

@tescomobile Just got off the phone with support. Apparently the first payment must be with a voucher (why?!) — it would have been helpful to know this at point of purchase so I could get one, or at least when payment failed. I've wasted 2 hrs trying to fix an intentional error. Really poor.

@tescomobile IT IS YOUR PROBLEM NOT MINE ! ARE YOU TESCO MOBILE OR NOT? Customer services is EVERY Tesco employee's responsibilty. As a retired senior customer services manager for British Airways I know a little about this!

@tescomobile Please don't frustrate me more! DPD asks me to sign in! The collection number given by Tesco last monday was not recognised by DPD. Meanwhile another day passes and not even the courtesy of an email from Tesco Customer services. NOT HAPPY.

@tescomobile your mobile data coverage for customers in the area I work is nothing short of an absolute insult. Scandalous service.

@tescomobile SEAN despite all the rhetoric from customer services it is almost midday and not even an email to say when DPD will collect my phone. Two mornings wasted. So disappointed. See what you can do mate. Please.

@tescomobile app down in nottingham?

@tescomobile app down in nottingham?

@tescomobile had no signal all day here … Postcode PE318DZ …. Lots of other people also without signal … What is the problem please ?

@tescomobile I have sent DM 45 mins ago and surprise guess what- NO RESPONSE . How do@you@get a company to simply investigate a complaint ???