Tesco Mobile Outage in Broxbourne District, Hertfordshire, England

@tescomobile I got a text to say I owe £785.38 as I apparently didn't return a product back! I changed my mind on a phone that I bought in store in November and they did everything in store, so why am I being charged? Customer service didn't help at all over the phone! 🙄

@tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless

@tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

@tescomobile Callum this is not ok, it’s gone on for long enough. I’m not buying your fault free service any longer, terminate my contract and you can come and collect the device as I am not paying £29.96.

@tescomobile Hello, I’m still having really bad phone signal problems in Waltham Abbey. Was the fault with the phone mast fixed on 7 April? My phone calls keep getting cut off.

@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

@tescomobile Hello, I’m having difficulty with my tesco phone coverage today, I can’t successfully make a call to connect. My data is also not allowing me to connect to the internet. Is there a problem at the moment?

@tescomobile hi. Is there a problem with the mobile network in the Romford area today?

@lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

@tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out

@tescomobile calls 2 -3 times a day being robbed of with takes 24 hrs to switch on another 8 hrs call back in 6 hrs we will call you this has been going on a week , no call backs no working phone no signal pls get in touch urgently

@tescomobile I am being charged £59 for 20gb a month and for a almost two year old phone, where I can buy iPhone direct from Apple and get a sim only deal for unlimited calls, texts and data for less than you are charging a valued customer, I don’t understand your pricing

@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

Great customer service from @tescomobile phone insurance. Thanks for your help guys. 👍

OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

@tescomobile I'm UK resident in Tobago. Have a zero cap on bill. I can't make calls here so I'm trying to get £10 limit on bill. I know my user name. When I try to either put in what I think is my password or reset it I get Glitch message call 4455 but can't make calls. Help!

@tescomobile hi, I've got a charge coming on my next bill for data used outside my allowance, but I never went over the allowance last or this month. Can you help with this?

@tescomobile Ok well I’ve tried your chat thing it was a disaster. Took 20 mins from my workday to chat with “maria” who closed the chat before anything resolved and it said “how would u rate your service”? Will try again in evening but this is shocking service. Waitrose has no prob using DMs

@tescomobile It’s from another network to my new Tesco sim, the text said it’d be by 6 this evening but I just wanted to know what notification I might receive when everything is completed.

@tescomobile Hi it was something like : critical error, please contact customer service on ****

@tescomobile Hi just tried to redeem clubcard voucher using the code from my points and it came back with an error saying contact support, I tried the code again it came back with , code already used. Help please

@tescomobile having problems with texts and date no sending or connecting since 05.45 today.

@tescomobile hi I moved to a different network 2 months ago. I cancelled with Tesco and the bank but you're still taking money out of my account even though I am out of contract. Thanks for your help

@mccall_moe @tescomobile Come on @tescomobile *** yir finger oot. You guys are loaded..no need to steal fae the poor !!

@tescomobile - completely dissatisfied with the service I have received both via your pay as you go service and then subsequently your customer care chat and telephone service. Where do I have to go to lodge a customer complaint?