Tesco Mobile outages and service status in Harlow, England

Problems in the last 24 hours in Harlow, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Harlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

• 
  SOC (@OconnorSoc) reported 3 minutes ago from Waltham Abbey, England

  @tescomobile Callum this is not ok, it’s gone on for long enough. I’m not buying your fault free service any longer, terminate my contract and you can come and collect the device as I am not paying £29.96.

• 
  . (@rob_loughton_) reported 7 minutes ago from Waltham Abbey, England

  @tescomobile Hello, I’m still having really bad phone signal problems in Waltham Abbey. Was the fault with the phone mast fixed on 7 April? My phone calls keep getting cut off.

• 
  Andrew James Thorp (@andrewjthorp) reported 25 minutes ago from Enfield Lock, England

  @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

• 
  claire mitchell (@Clairefmitchell) reported 26 minutes ago from Harlow, England

  @tescomobile calls 2 -3 times a day being robbed of with takes 24 hrs to switch on another 8 hrs call back in 6 hrs we will call you this has been going on a week , no call backs no working phone no signal pls get in touch urgently

• 
  farah says (@Farah_Lou) reported 28 minutes ago from Loughton, England

  @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

• 
  Vroooom Automotive (@VroooomAutos) reported 28 minutes ago from Enfield Lock, England

  @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

• 
  Leon Smith🇬🇧🇪🇺❄️ (@leon_dave_smith) reported 37 minutes ago from Harlow, England

  @tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out

• 
  Vroooom Automotive (@VroooomAutos) reported 45 minutes ago from Enfield Lock, England

  @tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless

• 
  Leon Smith🇬🇧🇪🇺❄️ (@leon_dave_smith) reported 48 minutes ago from Broxbourne District, England

  @tescomobile I am being charged £59 for 20gb a month and for a almost two year old phone, where I can buy iPhone direct from Apple and get a sim only deal for unlimited calls, texts and data for less than you are charging a valued customer, I don’t understand your pricing

• 
  . (@rob_loughton_) reported 58 minutes ago from Waltham Abbey, England

  @tescomobile Hello, I’m having difficulty with my tesco phone coverage today, I can’t successfully make a call to connect. My data is also not allowing me to connect to the internet. Is there a problem at the moment?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  montyniblet (@montyniblet) reported 58 seconds ago

  @tescomobile Signal back on today but still lost 8 days in last month. TN56HN account 808724

• 
  fabio manetta (@fabiomanetta) reported 1 minute ago

  @tescomobile this is not my complaint. I can only top up multiples of £5, instead of rounding up my balance to a multiple of 5 (£15,which is the cost of the bundle i want), so my balance is virtually useless. Shameful trick by tesco.

• 
  Andrew Axford 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@andrewaxfordgb) reported 6 minutes ago

  Hey @tescomobile, what happened? Me and wife used to get perfect signal at home (LN6 Lincoln) - but now 1 bar and unable to make any calls. Having to use WhatsApp over wi-fi. Why? Not able to make calls until back on the A46. #withamsthughs #tescomobile

• 
  Mark 🏳️‍🌈🏳️‍⚧️ (@marcowil) reported 6 minutes ago

  @tescomobile any idea why data speeds are currently so poor in our area (under 5mbps)

• 
  colinsmith50 (@colinsmith50) reported 7 minutes ago

  @BucktonMel91596 @tescomobile I can’t speak for other companies (& frankly couldn’t care less about them). What I do care about is ME having no service & @tescomobile ‘s beyond useless service …

• 
  cupcake (@cupcakecutie10) reported 9 minutes ago

  @tescomobile Hi waiting hours for my new phone to be delivered! DPD tracking useless. I'm waiting to go out. Not great first customer experience!

• 
  Ginny (@GinintheCity) reported 10 minutes ago

  @tescomobile No. I've spent over an hour already, and all your team managed to do in that entire time was confirm the postcode I gave THEM at the very start. They didn't respond to any of the signal data I sent. Why waste more time?

• 
  Sarah Hill (@thelovelysarah) reported 13 minutes ago

  Hi @tescomobile I have had no service on my phone for 17 days. Customer service say they can't give any idea of how much longer this will go on. I have a child at nursery & an ill father in a care home. I need to be reachable by phone. Can you help, please?

• 
  montyniblet (@montyniblet) reported 14 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  XGt1900 (@Gt1900X50994) reported 19 minutes ago

  @tescomobile tesco mobile & its O2 piggy back a ******* shambles, A rubbish network, I wont pay to leave but Nov end of contract I'm off, tired of **** network connection (fob off customer service) on a very regular basis, yes fecking shambles