Tesco Mobile outages and service status in Leixlip, Leinster

Problems in the last 24 hours in Leixlip, Leinster

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Leixlip, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Leixlip, Leinster

Latest outage, problems and issue reports in Leixlip and nearby locations:

• 
  SR (@ShaneRooD15) reported 29 minutes ago from Dublin City, Leinster

  @tescomobile I'm looking to start a LiveChat on your website and it says the service is available from 8am, however I'm unable to find the link to the chat service

• 
  Sajjid Balolia (@SBTheDon) reported 54 minutes ago from Dublin City, Leinster

  @tescomobile aunt had phone stolen. Wants to cancel UK tesco sim and end contract. Called customer services but couldn't remember passwords and was refused access by customer services on the phone. How can she cancel as it is still active but, she might be racking up charges 🙈🙈

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Antty (@Antty629802) reported 6 minutes ago

  @tescomobile your customer service is appalling. I want to pay my daughters bill. Your agents won't let me because I don't know the passcode on the account. This is silly, I want to pay, you won't let me...

• 
  montyniblet (@montyniblet) reported 8 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Ian (@iancharris) reported 8 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  Lynda Hayes (@Lyndahayes) reported 8 minutes ago

  @TescoMobile I received 3 separate contract emails today for Google Pixel 10 Pro XL phones I never ordered, addressed to 2 different people (John Rymer & John Wilson) but sent to MY email address! Each email contains contract documents-I've Never been a Tesco Mobile customer!

• 
  Andy (@Orileyuk1) reported 10 minutes ago

  @BarbaraSutton15 @tescomobile They couldn’t fix a mast where we live , took 3 months before we could make a call longer than 3 minutes.or not get cut off . When we phoned Tesco O2 , the woman said try another company 🥴

• 
  Barbara (@BarbaraSutton15) reported 13 minutes ago

  @Orileyuk1 @tescomobile Tesco Mobile operate on the O2 network

• 
  Howie Pearson (@learningrapid) reported 18 minutes ago

  @tescomobile my sim is locked again. Could you help me unlock it please

• 
  Lin Holden #AskForADoctor #JoinAUnionForWomen (@linholden) reported 20 minutes ago

  @BarbaraSutton15 @tescomobile Good heavens. That's really bad.I always buy Google as my son used to work for them for 10 years. I got a great deal when I sent my old 5 year old one back,too. EE offered me £20. Google offered me £50, but paid me £86.

• 
  Paul Varney (@silveryk) reported 20 minutes ago

  Every time I come home from travelling abroad I am immensely frustrated by how crap our phone network coverage is. What would be classed as "developing countries" have far better infrastructure than the UK. Quite honestly its a disgrace @tescomobile

• 
  TheMrsButcher (@Teldeb) reported 20 minutes ago

  @tescomobile @o2 Your mobile signal is getting worse. Terrible 😞 in Brentwood-appently broken mast for MONTHS, now really noticing it elsewhere. I am losing money as I have to take payments via my mobile connection. Are you going to fix it or do I move on?