Tesco Mobile

Tesco Mobile Outage Report in Colindale, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Colindale, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Colindale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Colindale, Greater London, England 05/09/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (20%)

    Internet (20%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Colindale, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Islington, London, Bermondsey, Ealing, Chingford, Brentford, Paddington, North Finchley, Harrow, Greenford, Hounslow, Southwark, Enfield Town and Tottenham.

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City Problem Type Report Time
United KingdomIslington Phone
United KingdomLondon E-mail
United KingdomBermondsey Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomEaling Internet

Community Discussion

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Tesco Mobile Issues Reports Near Colindale, England

Latest outage, problems and issue reports in Colindale and nearby locations:

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • JazzyDanielsUK Jaz 🌸 (JLSter ❤💚💛💙) (@JazzyDanielsUK) reported from Hatfield, England

    @tescomobile I got a text to say I owe £785.38 as I apparently didn't return a product back! I changed my mind on a phone that I bought in store in November and they did everything in store, so why am I being charged? Customer service didn't help at all over the phone! 🙄

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • rob_loughton_ . (@rob_loughton_) reported from Waltham Abbey, England

    @tescomobile Hello, I’m still having really bad phone signal problems in Waltham Abbey. Was the fault with the phone mast fixed on 7 April? My phone calls keep getting cut off.

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • rob_loughton_ . (@rob_loughton_) reported from Waltham Abbey, England

    @tescomobile Hello, I’m having difficulty with my tesco phone coverage today, I can’t successfully make a call to connect. My data is also not allowing me to connect to the internet. Is there a problem at the moment?

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • OconnorSoc SOC (@OconnorSoc) reported from Waltham Abbey, England

    @tescomobile Callum this is not ok, it’s gone on for long enough. I’m not buying your fault free service any longer, terminate my contract and you can come and collect the device as I am not paying £29.96.

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • 1SLToo Andy (@1SLToo) reported from Rickmansworth, England

    Morning @tescomobile , do you have a known problem in Central Slough with coverage, both me and another colleague had no service yesterday in and around the bus and train stations also happened one day last week, never had an issue before, be grateful if you could look into it?

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • leon_dave_smith Leon Smith🇬🇧🇪🇺❄️ (@leon_dave_smith) reported from Broxbourne District, England

    @tescomobile I am being charged £59 for 20gb a month and for a almost two year old phone, where I can buy iPhone direct from Apple and get a sim only deal for unlimited calls, texts and data for less than you are charging a valued customer, I don’t understand your pricing

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BeverleyJean5 Beverley Jean (@BeverleyJean5) reported

    @Lindsay_Brunt @tescomobile @EE Apparently you need Molly, she seems to be the only one to be praised. The bereavement team cut me off and I have no service now.

  • robbymcnob Robby"Lessons must be learned"mcnob (@robbymcnob) reported

    @tescomobile And now your customer care staff just put the phone down on me. Lovely!

  • DiptiSh95223972 Dee Sha (@DiptiSh95223972) reported

    @tescomobile Do you just train your staff to cut calls when they cant deal with peoples enquiries? 22 calls later my issue hasnt even fully been heard. Been trying to resolve since 23/12/2022! If you ask for a manager none are ever available! I will be exercising my rights 2 canx

  • orriss_jacky Jacky Orriss (@orriss_jacky) reported

    @tescomobile been without signal now for 26 hours. Can’t make or receive calls. Can’t listen to voicemails & can’t send or receive texts. Come on @tescomobile get this sorted.I need my phone. It’s not good enough 😡😡

  • RishiSack SackRishi (@RishiSack) reported

    @robbymcnob @tescomobile @TrussellTrust Over a week I phoned them every day. Awful company. Wish I hadn't joined them

  • morrismckinlay1 Morris McKinlay (@morrismckinlay1) reported

    @tescomobile changed to Tesco for the first time and worst experience ever, after over a week now and still can’t receive or make calls and cannot send messages and all I get is sorry for this matter, I am fed up with sorry and just want this matter resolved.

  • MommabearLou mommabear (@MommabearLou) reported

    @tescomobile you are a shambles! An absolute nightmare trying to sort my bill,all I want is to speak to a manager to make a complaint, and I’ve been refused as you are TOO BUSY? I have been calling for 2 weeks and still not sorted! Shame on you! Customer service is horrendous 🤬

  • jennie_brooker Jennie Brooker (@jennie_brooker) reported

    @tescomobile I never use more,than 25% of my mobile data but this month you say I have gone over it. I have done nothing so have had to turn my mobile data off. Where can I see exactly when and where the data was used. This just shows as a single figure in my account? Thanks

  • KrispymooScott Kristy Scott (@KrispymooScott) reported

    @tescomobile I'd like to discuss breach of terms and no one in customer services can help me. I need to be put in contact with a complaints manager urgently.

  • BeverleyJean5 Beverley Jean (@BeverleyJean5) reported

    @Ofcom I wonder if you can help? TescoMobile have cut me off. My husband died recently of a brain tumour. The account was in his name though I maintained the account for the last 20years. They haven’t transferred to another service or sent a sim. I am already upset as it is.