TSB Bank

Is TSB Bank down in Willesden, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Willesden, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Willesden, Greater London, England 12/04/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Willesden, England

Latest outage, problems and issue reports in Willesden and nearby locations:

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

  • lisaminot Lisa Minot (@lisaminot) reported from Borehamwood, England

    @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Mark__Eadie Dalriada (@Mark__Eadie) reported from Enfield Lock, England

    Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisJacksonIAm Chris Jackson 💙 (@ChrisJacksonIAm) reported

    @TSB why is nothing being done with regards to your app preventing online card payments from being authorised? This has been 2 weeks now since I was told you are “aware” of the issue #badcustomerservice

  • Sueruss55 susan russell (@Sueruss55) reported

    @parkinette @TSB Hi Wendy can you do your supermarket shopping yet? I’m having the same problem. Is it with @Tesco ? I’m just wondering if it’s worth trying another supermarket.

  • Sueruss55 susan russell (@Sueruss55) reported

    @TSB No I haven’t. I want TSB to fix their security software. That is all. Not asking much.

  • CarolineWils87 Caroline Wilson (@CarolineWils87) reported

    @TSB the payments approval part on my app isn't working. I need to make a payment ASAP and I am unable to. I can't get though on the phone. Can you fix this?

  • Sarah22013154 Sarah (@Sarah22013154) reported

    @TSB hi. Is there an issue logging into online banking? I get an error code of ERRSCA02 on trying to login. I logged in fine yesterday.

  • Mickneal74 Michael neal (@Mickneal74) reported

    @TSB You won’t fix the issue , everyone says they will , but nothing happens and every month something else is wrong

  • Sueruss55 susan russell (@Sueruss55) reported

    @TSB Yes, I receive an SMS code, but when I use it to verify the purchase, alongside the requested email address that generates yet another error message

  • Sueruss55 susan russell (@Sueruss55) reported

    @TSB I have decided that I would like TSB to say there is a problem and they will tell their customers when it is fixed. It is the uncertainty of the situation that Is difficult. It’s very time consuming trying to complete my @Tesco shopping order multiple times over several days

  • ChrisJacksonIAm Chris Jackson 💙 (@ChrisJacksonIAm) reported

    @jhousham1 @TSB Had this issue now for 2 weeks and was told they are aware. Still nothing done about it. Being asked to DM them here is an insult.

  • Sueruss55 susan russell (@Sueruss55) reported

    @TSB If this is the first time you have heard of this issue it might help customers if you share this information with your colleagues, then they won’t suffer the same confusion and surprise.