TSB Bank

Is TSB Bank down in Willenhall, Walsall, England?

Problems detected

Users are reporting problems related to: mobile app, login and website.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Willenhall, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Willenhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Willenhall, Walsall, England 09/18/2025 15:05

September 18: Problems at TSB Bank

TSB Bank is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (49%)

    Mobile App (49%)

  2. Login (24%)

    Login (24%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Willenhall, England

Latest outage, problems and issue reports in Willenhall and nearby locations:

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB Thank you Sophie.. What did the error message mean?

  • Surjit75447976 Surjit (@Surjit75447976) reported from Birmingham, England

    @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • tech4adz Adnan Hussain (@tech4adz) reported

    Hi @TSB I am like a few others unable to get into my online banking via app and the desktop site Double checked my details also verified them to double check I'm not half asleep is there a system issue

  • shaunRobbo80 shaun (@shaunRobbo80) reported

    @TSB Hey, are you aware of any log in errors when trying to log on via the website. Im getting ERRSCA02 when entering my user name

  • FAlisonC Fiona Caryle (@FAlisonC) reported

    @TSB Hello! Is the Approve Payment bit of your app broken atm? I’ve been trying to buy something online for 3 days but it won’t let me click on approve payment. Is there an alternative way of buying things online?

  • BisonSaffy PrincessSaffyBee🐝 (@BisonSaffy) reported

    @TSB just to say worst customer services & live chat which is laughable!! Every single time I get cut off, no one calls back and I’ve to start from beginning!! This has been ongoing complaint since FEBRUARY sort yourselves out!!!

  • debsdelaney71 Debbie Delaney (@debsdelaney71) reported

    @TSB what’s the issue with trying to approve an online debit card payment, I’ve been trying for 2 days now, the button to approve is frozen and doesn’t do anything! I’ve had to use PayPal to make the payment instead. I need this resolving and some timescales for TSB doing this?

  • debsdelaney71 Debbie Delaney (@debsdelaney71) reported

    @TSB There’s no need for a DM, it’s the same complaint as everyone else, I have logged onto a website to make a debit card payment, when I open the TSB app and select payments to approve the “approve” button does not do anything, that’s it, it’s frozen, the app does not need updates.

  • MushMeisterJB Johnny Bates says WANNANOW #FreeAli (@MushMeisterJB) reported

    Trying to secure my tickets for #ClashAtTheCastle but I have to approve the payment on my @TSB app? Ok not biggie.. oh wait the bloody approve payment button is broken completely... I swear to god if the tickets sell out before I can get one because of my bank being ****...

  • antonvwoodward Anton Woodward OBE (@antonvwoodward) reported

    @tsb Tried to verify two online payments today on the app. The approve button is not working. Used @PayPal instead. TSB IT failures are getting quite tedious.

  • v_delfuoco Valentina Del Fuoco (@v_delfuoco) reported

    @TSB app doesn’t make me approve payments. I click on “approve payment” and do thing happens! It’s been days! Also this thing of approving payments all the time is very impractical! I called the bank and they told me that there is an issue…when are you going to resolve???

  • ChungIp3 Chung Ip (@ChungIp3) reported

    @TSB I cannot login internet banking. error code 9210358. I have entered my user ID & Password correctly...