Is TSB Bank down in Weston-super-Mare, North Somerset, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (55%)
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Transactions (20%)
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Website (20%)
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Login (5%)
Community Discussion
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TSB Bank Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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sofia
(@sofiaBswaine) reported
from
Barry, Wales
@TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?
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Mark 🇬🇧🇺🇦
(@MarkAnstee2) reported
from
Weston-super-Mare, England
@TSB @debbiecompton Are tsb going to compensate all customers for this severe outage i dont think so what about those who need to pay for their prescriptions that cant because cards being declined.
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Mark
(@MarkAnstee2) reported
from
Weston-super-Mare, England
@a_walls @TSB Must be an issue with tsb as im unable to login via the app either.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Christine
(@parker_cheyne) reported
@TSB I am@unable to approve payments on the app, has been like this for a few days and then wasn’t able to chat online as service wasn’t in operation at the time! Had to transfer to bank account with another bank to then authorise the payment from there
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susan russell
(@Sueruss55) reported
@TSB And…. How many days later and your approve payment security system is still not working? Your advisors act as if it’s to do with individual accounts, it’s so annoying.
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susan russell
(@Sueruss55) reported
@TSB No need to be sorry, there is no confusion. Your security software is blocking online purchases and you need to fix it. I have called your customer service department and they have logged the circumstances specific to me. This does not appear to have helped. At all.
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Sarah
(@Sarah22013154) reported
@TSB hi. Is there an issue logging into online banking? I get an error code of ERRSCA02 on trying to login. I logged in fine yesterday.
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susan russell
(@Sueruss55) reported
@TSB I can only hope your security software is fixed within the 14 days you advise and we can draw a line under this. I would like you to consider my suggestion to make a public announcement that it is fixed. It’s awful having to keep checking.
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susan russell
(@Sueruss55) reported
@TSB I have decided that I would like TSB to say there is a problem and they will tell their customers when it is fixed. It is the uncertainty of the situation that Is difficult. It’s very time consuming trying to complete my @Tesco shopping order multiple times over several days
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susan russell
(@Sueruss55) reported
@TSB Thanks, I can’t find the information you provided on our Twitter thread. I will screenshot this in case I do decide to pursue a complaint. However, I’m sure the info is on your website. I said I wasn’t confused. But success, you have succeeded in confusing me haha.
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Caroline Wilson
(@CarolineWils87) reported
@TSB the payments approval part on my app isn't working. I need to make a payment ASAP and I am unable to. I can't get though on the phone. Can you fix this?
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mark killoh
(@mark_killoh) reported
@JeremyDunton @TSB This is a known issue and has not been resolved. I have been unable to approve payments all week. 6.42 TSB version.15.41 Ios
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susan russell
(@Sueruss55) reported
@TSB If this is the first time you have heard of this issue it might help customers if you share this information with your colleagues, then they won’t suffer the same confusion and surprise.