TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Stone, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

• 
  Tim Mullen 🇪🇺🇺🇦 (@Tim_Mullen) reported 12 minutes ago from Stoke-on-Trent, England

  @TSB Hi trying to apply for overdraft increase using online banking keep getting “An error has occurred We're sorry, but we're experiencing some technical issues” on submitting final section. Plz don’t ask me to phone point of online is avoid a queue to speak to some1 w/no Eng

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jamie robertson (@pinkjockalypse) reported 2 minutes ago

  @TSB Now, for the 2nd time this year I find myself unable to log into the app bacause it is 'unable to authenticate' my login. Please explain why this is happening repeatedly and why despite a promised investigation I received no results or an explanation from TSB.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 6 minutes ago

  @TSB your local banking approaches with the other retail managers on your shared carpark and Police that required Maplin support refused to allow me safe passage to the other bank. When i try log in as i cannot recieve the txt autorisation with a broken phone i cannot log in.

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 10 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  Paschal Ochang (@pascosoft) reported 11 minutes ago

  @TSB The person I spoke with has no idea of how the payment system on the uk government website works and now she is telling me they will cancel my card. This is the second time you guys are canceling my card in a space of 1 year.

• 
  bluebear (@mizzlemouse) reported 16 minutes ago

  @TSB can’t log on to my app it’s asking for full internet access information, what’s going on?

• 
  6ft8” Dwarf (@6ft8_Dwarf) reported 18 minutes ago

  Seriously @TSB your app is down on a bank holiday payday? Why is this a regular occurrence? Why should people continue to bank with you? Maybe Santander taking you over will sort the crap out 🤔 #tsb

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 18 minutes ago

  @TSB ..has caused is awful. Basically been made out 2b some sort of scam artist or fraudster by ur supposed CS team - complete and utter lack of empathy or understanding. This cud of been resolved quickly via several diffrnt routes but instead Ive been left with silence and worry 2/2

• 
  Martin Hughes (@MartinH01846340) reported 19 minutes ago

  @santanderuk @TSB God help the customers. Closing all their branches.

• 
  Nicola Love (@Nicola_Love) reported 22 minutes ago

  @TSB When do you expect I'll be able to use my banking app again? Can't authorise a payment because it wants me to authenticate in the app and the app is currently broken (again).

• 
  Etienne (@EtienneJS) reported 25 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.