TSB Bank

Is TSB Bank down in Stoke-on-Trent, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Stoke-on-Trent, England 10/14/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (24%)

    Login (24%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

Community Discussion

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TSB Bank Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • Tim_Mullen Tim Mullen 🇪🇺🇺🇦 (@Tim_Mullen) reported from Stoke-on-Trent, England

    @TSB Hi trying to apply for overdraft increase using online banking keep getting “An error has occurred We're sorry, but we're experiencing some technical issues” on submitting final section. Plz don’t ask me to phone point of online is avoid a queue to speak to some1 w/no Eng

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • monikateras Monika Teras #SaveSoil (@monikateras) reported

    @TSB Approve payment has been frozen on payment authorisation page on TSB app; no issues with available funds, also it happened with several merchants and payments

  • Devaney88 Brian (@Devaney88) reported

    @TSB Hello. I’m trying to set up a standing order and getting a message saying the amount is higher than the online transaction limit. It’s a direct replacement of an old standing order for the same amount. Is there a limit or is there a problem?

  • AndReselling ThisAndThatSelling (@AndReselling) reported

    @TSB your site won’t let me approve payments. I can reject them but not approve them

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @RoyWilding @TSB the problem that TSB says is our fault, and didn't believe was there, has cleared for me on firefox today, without any nonsense of clearing cache or cookies. Try Microsoft Edge if desperate, but it is bodged code which is shocking for a bank.

  • AdnanHussainuk Adnan Hussain (عدنان حسين) (@AdnanHussainuk) reported

    @TSB why wasn't I unable to take cash out today around 7/8 PM today? An issue with your card provider, tried at two different ATMs. Can I ask why? #TSB #UK #BANK

  • Wishingstaar 𝓘𝓾𝓵𝓲𝓮 ❥ (@Wishingstaar) reported

    @TSB Hi, i can't access my account as I don't have my phone to get my security code through. is there any other way i can access my account.

  • hollywoodkaz Karen McLaughlin (@hollywoodkaz) reported

    @TSB I can't get into the app, it reads that I need to update, I click update, I get the "something went wrong, retry" comment...so, help....

  • WindaeCleaner Born in Gorgie (@WindaeCleaner) reported

    @TSB (Fort William) Please return the £350 you have mistakenly took from my daughters account .. you said you'd fix this over a week ago and still nothing .. in todays climate where every penny counts its pretty much disgusting ..they are a low income daily with a 1 year old ..

  • ada_lawren Lawren (@ada_lawren) reported

    @TSB @TSB I have been unable to use the mobile banking application all day. I called, I was told to uninstall. Done that, changed my userid and password, still I can’t login !!

  • lisa_mobley Lisa Mobley (@lisa_mobley) reported

    Hi @TSB Payments to approve not working yet again in the app this afternoon and this evening - if you want people to use this then it needs to actually work. Please remove the need for this step until it is fit for purpose. Can’t complete purchases or payments I need to make.