TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Stevenston, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Stevenston, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Stevenston, Scotland

Latest outage, problems and issue reports in Stevenston and nearby locations:

• 
  shirley stewart (@firefly1066) reported 48 minutes ago from Stevenston, Scotland

  Oh please don’t tell me the app down again @TSB

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Old #FBPE (@StephenOld) reported 4 minutes ago

  @TSB Also, you probably sent me an email, which I could not reply to - how rude,- telling me to an open an account with @TSB because you had just closed my account because it was not being run properly. I am terribly sorry but I could not work for 5 years because I had heart problems

• 
  John (@John92797698) reported 6 minutes ago

  @TSB worst customer service. Fraudulent activity on my bank and absolute farce of a call centre. When possible ill be switching Banks 0/10. Getting 'For the 4th time' from the call handler when im asking a question she clearly doesn't know the answer too

• 
  Potters (@spotter75) reported 8 minutes ago

  @TSB I’m looking at loans. Your website says both that “there is no fee for making overpayments on your loan” and that “we may charge up to 58 days interest on any full settlement…”. Which is it please. Both can’t be true. Is it just full settlements you charge on?!

• 
  chinnyweasley (@chinnyweasley) reported 12 minutes ago

  @TSB I’ve been told to go to a branch to open an account. However the nearest branches near me are only open between 10am to 4pm with the counter being closed on Saturdays. How is someone working full time supposed to go?

• 
  Size Twelve (@BigTaes) reported 14 minutes ago

  @TSB Once again you advertise an outage from 11.30pm on Sat 6th Dec, but the site is already down at 10.30pm "whilst we make some changes ". Why do you repeatedly take your production systems offline way ahead of advertised outage start times? Are customers an inconvenience? 😡

• 
  Geoff (@geoffb37) reported 17 minutes ago

  @TSB block on card and I get out thru to fraud help centre mombai , really deplorable customer service , now on call for 40 mins . Been a loyal customer for years and now moving.

• 
  Alison 💙💚🧡💜 (@BrokenMinusN) reported 20 minutes ago

  @TSB what's going on with your app? Can't log in with biometrics or memorable info. Been going on hours now. Hubs and daughter having same issue. I need to move funds urgently and also can't access authorisation for an order. This is ridiculous. Not the first time lately either!

• 
  Joanne (@hain_joanne) reported 21 minutes ago

  @TSB Hi TSB, Ive updated my phone number for 2 yrs now however I always get a text when trying to pay for something with old number,, multiple times, Ive tried to sort this out, chat, Twitter etc, its getting very annoying. I wanted to resolve the previous issue with you first

• 
  Maz Scotland (@6pmIsWineTime) reported 24 minutes ago

  @TSB I see only blue screen with TSB in centre when I try to log in

• 
  Sparky Shiny (@sparkyshiny) reported 26 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP