TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Solihull, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Evan Davis (@EvanD) reported 9 minutes ago from Solihull, England

  @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

• 
  Surjit (@Surjit75447976) reported 13 minutes ago from Birmingham, England

  @TSB Thank you Sophie.. What did the error message mean?

• 
  Evan Davis (@EvanD) reported 15 minutes ago from Solihull, England

  @TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.

• 
  Jodie (@jodii_ox) reported 22 minutes ago from Birmingham, England

  @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

• 
  Surjit (@Surjit75447976) reported 26 minutes ago from Birmingham, England

  @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alex martin (@jammyjennypokes) reported 12 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Greg (@potatoe_greg) reported 15 minutes ago

  @TSB so you text me to tell me my bank is cancelled, you will send another!!!! wtf

• 
  Paschal Ochang (@pascosoft) reported 17 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  Pam Medlock (@PamMedlock) reported 18 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  NUFC (@nufcscot) reported 20 minutes ago

  @TSB @D5013956430594 You know it’s down . As there’s a message saying you do .

• 
  Nicola Love (@Nicola_Love) reported 20 minutes ago

  @TSB It seems to be intermittently working now, thanks for replying.

• 
  adrian pennington (@pennington1) reported 20 minutes ago

  @TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |

• 
  Lucy Dorrington (@TheParentGame) reported 23 minutes ago

  @santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?

• 
  maggie mcelwee😘 (@maggiemc1988) reported 24 minutes ago

  Can't access my online banking app what is going on tsb @TSB

• 
  Allibalibee (@AllisonKomorows) reported 28 minutes ago

  @TSB what's going on with the app? I can't access this even after a reinstall??