TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Solihull, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

• 
  Evan Davis (@EvanD) reported 2 minutes ago from Solihull, England

  @TSB Will that fix it for everyone or just me? I find it odd that there is no way to opt out. Possibly illegal for you not to do that. It shouldn’t be such a faff to stop receiving emails. Certainly will mean I won’t bother considering you next year.

• 
  Surjit (@Surjit75447976) reported 21 minutes ago from Birmingham, England

  @TSB my husband has been experiencing problems with online banking for past 3 days. ERRSCA02.. Sorry something went wrong.. What does this mean?????

• 
  Surjit (@Surjit75447976) reported 31 minutes ago from Birmingham, England

  @TSB Thank you Sophie.. What did the error message mean?

• 
  Evan Davis (@EvanD) reported 36 minutes ago from Solihull, England

  @TSB Nothing in that image that is personal enough to warrant its deletion. Staying up also lets other know how much of a problem it is. I have no accounts with you. Just requested a contents insurance quote. Found better elsewhere and am stuck with your spam.

• 
  Jodie (@jodii_ox) reported 38 minutes ago from Birmingham, England

  @deanregan__ @TSB Customers essentially had no access to THEIR money, ridiculous

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pam Medlock (@PamMedlock) reported 2 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  MarcHughes86 (@marc_hughes86) reported 2 minutes ago

  @TSB_News @TSB And yet we can’t access our money via the app with bills waiting to be paid….

• 
  Innovation Festival (@innovfest) reported 2 minutes ago

  @TSB app transaction search is terrible

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 7 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

• 
  Ginger Tucci (@Ginger_Tucci) reported 7 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  Hannah Louise (@HannyLouKing) reported 10 minutes ago

  @TSB app down again!!!

• 
  Chris (@Chris_MG) reported 10 minutes ago

  @TSB hi, as of last week we can no longer login to our business banking via the app, although none of our details etc have changed…do you have a live chat help feature? I can’t phone as the app is ON my phone, and there are no branches nearby…

• 
  Nicola Love (@Nicola_Love) reported 12 minutes ago

  @TSB When do you expect I'll be able to use my banking app again? Can't authorise a payment because it wants me to authenticate in the app and the app is currently broken (again).

• 
  Pam Cull (@catsPam12) reported 14 minutes ago

  @TSB @DJQueen_E Site down again

• 
  BumbleGirls (@TinyLionesses) reported 14 minutes ago

  @MCOOK73 @TSB Not for me either! This is a TSB problem, not a customer problem.