TSB Bank

Is TSB Bank down in Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shropshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shropshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shropshire, England 01/14/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports Near Shropshire, England

Latest outage, problems and issue reports in Shropshire and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • rowson_jane Jane Rowson (@rowson_jane) reported

    @TSB please stop send me emails suggesting I need help getting back into my app or using internet banking. Not using it because you stopped paying interest!

  • EmL92x Em (@EmL92x) reported

    @TSB the ‘approve online payments’ page on the app is awful, doesn’t even work always something wrong with it 🙃

  • foreverafter22 only once (@foreverafter22) reported

    @jockmcleod53 @TSB Bet you, if they reply, they’ll blame covid. An easy out these days for poor customer service.

  • SimonJacobs Simon Jacobs (@SimonJacobs) reported

    @TSB I just need to urgently speak to a human instead of the useless automated service that I end up getting in EVERY number I call you on. What do I call to get a real person?

  • Chrisgill95 Chris Gill 🇺🇦 (@Chrisgill95) reported

    @TSB @Missives0fASub Journalist or refuse collector- why does it matter? He’s a customer !!!!!

  • fatwhitejen Fat White Jen (@fatwhitejen) reported

    @TSB Lock me out of online banking for no reason now I've been hanging on the phone for about 18 months waiting to speak to someone! Getting really sick of your ****, TSB!

  • JudithGunn Judith Gunn (@JudithGunn) reported

    @TSB Yes he does but typing is an issue & he would prefer at over 90 to do it by post - again I am not clear how you "Deliver appropriate customer service that responds flexibly to the needs of vulnerable consumers." (FCA Guide) by not posting a form.

  • NunnDee Dee Nunn (@NunnDee) reported

    @jimultimate @TSB Same problem here please help

  • lyndascorgie1 Lynda (@lyndascorgie1) reported

    @TSB @tsb going round in circles again. Trying to reset login details but keep getting sent a one time passcode and then having to start the whole process again.

  • jockmcleod53 Big **** (@jockmcleod53) reported

    @TSB @75Carole Why won't you respond to bad customer service? Just pancakes