TSB Bank

Is TSB Bank down in Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shropshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shropshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shropshire, England 12/18/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports Near Shropshire, England

Latest outage, problems and issue reports in Shropshire and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • KrisNewman4 Kris (@KrisNewman4) reported

    @TSB got a refund cheque from you. Your app doesn’t scan your own cheques 🙈 Uve closed all branches near me so 30 mins each way minimum for £11.38. Called ur helpline, asked to enter last 3 security digits of my card. I don’t have my wallet as I use Apple Pay. Any help?

  • MrWayneGarton Wayne Garton (@MrWayneGarton) reported

    @MattRayns @OfficialAlgie @TSB I was there when Lloyd’s took over TSB to get their real-time system compared to what they had with everything updating over night. Was an absolute nightmare when an Ex TSB customer came into a Lloyds with only a passbook…

  • dangriffin37 @DanGriffin45 (@dangriffin37) reported

    @TSB your app is probably the worst banking experience ever when it actually does work, currently unable to access my account and unable to reset my access, regretting switching business to you

  • OfficialAlgie Algie..x (@OfficialAlgie) reported

    @MrWayneGarton @TSB @MattRayns I'm a luddite... I find Monzo and Starling perfect for me... no high St... or phone number... so not for everyone... but having those two suit me down to the ground... The Landlady's had Halifax forever... and wouldn't change...x

  • SoupySoupySue Soup Dragon (@SoupySoupySue) reported

    @santanderuk @TSB Is Santander down at the moment? I can't log on to online banking and my card won't work on the chip or with the pin. Either in a shop or at a cash machine.

  • tammymayes1 tammy mayes (@tammymayes1) reported

    @ViTo_DEE91 @santanderuk @TSB I know what u mean my money normally in by 10pm its now 12.30am n my money not in n I have bills to pay. !! Not on and nothing on there website to say there is a problem!!

  • jollux_ 🌈 Daisy 🇪🇺 (she/they) (@jollux_) reported

    @TSB your app is constantly stuck on the "securing your device" screen. Can't access my account. Android, yes I've uninstalled and reinstalled it. Help?

  • Meet_Cleaver Mr. Misanthropic (@Meet_Cleaver) reported

    @TSB New customer. Initial problem with the app. Account now open thanks to a video call. App is awful. You get no notifications. Of 3 payments from her account today (5 hours ago) only 1 has gone through yet the money has gone from her account. Zero support from the developer 😤

  • jrmhaig Joseph Haig (not a parody) (@jrmhaig) reported

    @TSB Is there a problem with mobile banking? I have tried logging in three times and I am yet to receive the one-time password on my phone.

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported from Newcraighall, Scotland

    @TSB you've ignored our requests in June sent via email to your customer relations to look at our complaint again. We have now approached the financial regulator and today I've sent complaint to your chief exec