TSB Bank

Is TSB Bank down in Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shropshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shropshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shropshire, England 01/20/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

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TSB Bank Issues Reports Near Shropshire, England

Latest outage, problems and issue reports in Shropshire and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • TommyG_T tommy talbot (@TommyG_T) reported

    @TSB taking double payments out my bank, £190 down cheers you ******* scruffs

  • Gosia91661025 Gosia (@Gosia91661025) reported

    @theindigosystem @katharvey2112 @TSB Others have more problems than your hungry cats. there are people who have children and do not have money because of this error, and you cry because kittens do not have. think before you start moaning

  • AngelalisaParry Angela Parry (@AngelalisaParry) reported

    @xleegs @EliMilodi @TSB £184 down I think. Bank statement is hard to work out. Nightmare

  • knicky74 Nikki (@knicky74) reported

    @MousquetaireDu @ShairaHaque1 @TSB The messages on here and the website were only added a few hours after it all began and there has been no communication or updates since

  • stewiec25 Stuart (@stewiec25) reported

    @TSB I checked my balance this morning and thought it was lower than it should be, and thought surely the bank won't be wrong. Now can see in the news about duplicate payments being made? I checked and yep. I've paid power bill twice and possibly another one. What's the fix time?

  • wherkes7 wendyherkes (@wherkes7) reported

    @TSB I’m down £379 and still waiting!!!

  • BoocockShannon Shannon Boocock (@BoocockShannon) reported

    @TSB @amandanlenehan How soon!!! Pretty much stolen peoples hard earned money and taking your sweet time returning it! Awful service🥴

  • gordon_mcadams Gordon mcadams (@gordon_mcadams) reported

    @TSB When are we receiving our money you took in error? If it was the other way we would receive charges

  • JamesSullivan72 James Sullivan (@JamesSullivan72) reported

    @TSB instead of the generic "we’re aware of some issues around duplicate payments and we’re sorry that you’re experiencing this. We’ll refund any duplicate transactions as soon as possible." How about an actual timeframe as to when we are getting our money back.

  • MattVsVeg Matt (@MattVsVeg) reported

    @TSB trying to log in to my account. "You have entered an incorrect user ID or password" I've reset 5 times now, still doesn't work.