TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Shropshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shropshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Shropshire, England

Latest outage, problems and issue reports in Shropshire and nearby locations:

• 
  Eleanor Mason (she/her) (@Eleanor_L_Mason) reported 31 minutes ago from Shrewsbury, England

  Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul (@My_Living_Hell) reported 3 minutes ago

  @TSB No I presume an issue your side prevents it.

• 
  adrian pennington (@pennington1) reported 8 minutes ago

  @TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |

• 
  MarcHughes86 (@marc_hughes86) reported 10 minutes ago

  @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!

• 
  Ginger Tucci (@Ginger_Tucci) reported 10 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  6ft8” Dwarf (@6ft8_Dwarf) reported 11 minutes ago

  Seriously @TSB your app is down on a bank holiday payday? Why is this a regular occurrence? Why should people continue to bank with you? Maybe Santander taking you over will sort the crap out 🤔 #tsb

• 
  Lawrence M-M (@prop_power) reported 12 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  claire (@claire_1986w) reported 15 minutes ago

  @TSB I closed the app down and started again and it has worked,

• 
  SoftwareLife (@Mindfulness2050) reported 19 minutes ago

  @santanderuk @TSB Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  Miss B (@MissB_Yr6) reported 24 minutes ago

  @TSB hi, I’m trying to open a new account with you but every time I get to the “summary” page and press “submit”, nothing happens. I’ve tried 4 times on 3 different days now. Can you help?

• 
  Donna. Adult Human Female.Drunk Goose Club Member (@brewbich) reported 27 minutes ago

  @TSB what the hell is wrong with your app, this will be the 2nd day I have been unable to access my account, and yes I have turned my phone on/off uninstalled and reinstalled app