TSB Bank

Is TSB Bank down in Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shropshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shropshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shropshire, England 11/02/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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TSB Bank Issues Reports Near Shropshire, England

Latest outage, problems and issue reports in Shropshire and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MissKirbs Jane (Kirby) Kelly 💙 (@MissKirbs) reported

    @Xero @TSB Still nothing. Any update? Been down over a week.😤 One of your team told us specifically not to input transactions manually. Are we now being told to? #confused

  • ClaireEWyatt Claire Wyatt (@ClaireEWyatt) reported

    @TSB What's happening with your connection to @Xero ? They are saying the problem is with you. I'm trying to run my business but have no connection to my account. Thoughts?

  • drphilipdixon Dr. Philip Dixon (@drphilipdixon) reported

    @TSB Your time and money would be better employed improving your on-line banking service rather than these gimmicks.

  • MissKirbs Jane (Kirby) Kelly 💙 (@MissKirbs) reported

    @Xero @TSB DM’d you the case number. We’ve tried everything. We’ve wasted a lot of time with seemingly no solution. You both blame each other and TINK (the third party gateway - assuming a gateway you have management over). We are currently paying for a service we cannot use. 🥱🥱🥱

  • HappySabo Picard Cat (@HappySabo) reported

    @TSB It’s still down. Not happy.

  • MatthewHeath67 Matthew Heath (@MatthewHeath67) reported

    @TSB Can you provide me with an update as to when you will resolve your re-authentication issue with Xero. I can no longer connect my TSB business account which is not ideal!

  • andythelodge andy (@andythelodge) reported

    @TSB totally unacceptable service fraud department refuse to answer phone told wait due to being busy 5 minutes delay Last call 21 minutes THEN LOW AND BEHOLD CUT OFF without speaking Disappointed OAP

  • marcebanks marc ebanks (@marcebanks) reported

    @TSB tweeting on partners behalf not on twitter. She went into local branch went through process for new credit card on 27/09 Still hasn't arrived. Appealing service why so bad?

  • ClaireEWyatt Claire Wyatt (@ClaireEWyatt) reported

    @TSB I will DM. I've spoken to a TSB rep on the phone, they say they know there is a problem, they don't know how to fix it or when they will be able to. Not great.

  • conorgsmyth Conor G. Smyth (@conorgsmyth) reported

    @TSB day 2, now 7 hours and 30 mins and counting of engagement ..waiting on calls, across over 5 team members who cannot resolve a block on my money transfer! This is absolutely crazy and unacceptable. What kind of service does one call this? Can someone resolve this now!