TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Shropshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shropshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Shropshire, England

Latest outage, problems and issue reports in Shropshire and nearby locations:

• 
  Eleanor Mason (she/her) (@Eleanor_L_Mason) reported 57 minutes ago from Shrewsbury, England

  Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tina Joanne (@TinaTribe1) reported 6 minutes ago

  @TSB Tried to access app but unable to. It says I'm not connected to the internet. Any idea how long will this outage last?

• 
  Diana (@BohoD1ana) reported 6 minutes ago

  @TSB Done, buffering to load then says Oops. That didnt work. We cant access your account right now. Wait a moment and try again. It does this with both WiFi and with mobile data. I'm not the oly one, please can you check your end for reported problems with the app?

• 
  Paschal Ochang (@pascosoft) reported 8 minutes ago

  @TSB However you guys blocked my card. I have called the fraud team and provided all details and I am being told my card won't be unblocked and that I am not using a secured website when I am 100 percent sure I am in the UK government website.

• 
  GillMeg💙 (@Gillmeg) reported 8 minutes ago

  @TSB for a couple of months now my app is freezing when opening and I cannot access my accounts. I’ve deleted and reloaded the app numerous times. Is this a known issue?

• 
  Dmp (@Prosserd68) reported 8 minutes ago

  @Ginger_Tucci @TSB Completely agree still can't access some of my accounts

• 
  MarcHughes86 (@marc_hughes86) reported 12 minutes ago

  @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!

• 
  Paul (@My_Living_Hell) reported 14 minutes ago

  @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

• 
  George Thomson (@g2dod) reported 17 minutes ago

  @TSB It still says no Internet connection, so the app is broken, can I suggest you turn off the server on again.

• 
  MBUR337 (@MBUR337) reported 18 minutes ago

  These customers paying well over their current minimum payment terms if you are a @TSB customer, and you follow the terms in one of these letters you will be forced by @TSB to place yourself In persistent debt with TSB rather than being a good paying customer you will then be 2/

• 
  Mareesham (@Mareesham) reported 19 minutes ago

  @TSB No it hasn’t, I still can’t access it!!