TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Shropshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shropshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Shropshire, England

Latest outage, problems and issue reports in Shropshire and nearby locations:

• 
  Eleanor Mason (she/her) (@Eleanor_L_Mason) reported 25 minutes ago from Shrewsbury, England

  Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yvonne Hornett Long (@yvonnehlong) reported 8 minutes ago

  @TSB I’ve been trying to claim the final part of my switch from last August from yourselves, but still no further than I was a month ago. Please help! I also complained about this & havent heard back.

• 
  MarcHughes86 (@marc_hughes86) reported 9 minutes ago

  @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 11 minutes ago

  @TSB ..has caused is awful. Basically been made out 2b some sort of scam artist or fraudster by ur supposed CS team - complete and utter lack of empathy or understanding. This cud of been resolved quickly via several diffrnt routes but instead Ive been left with silence and worry 2/2

• 
  maggie mcelwee😘 (@maggiemc1988) reported 11 minutes ago

  Can't access my online banking app what is going on tsb @TSB

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 11 minutes ago

  @TSB It’s just generally ****. Locks up. Search doesn’t work etc etc etc etc. been the same for years.

• 
  bex (@viewsofa42yo) reported 13 minutes ago

  @santanderuk @TSB I get you’re trying to protect me but wtf. Surely a system where you authorise a payment and then withdraw is better than me losing out on a show that’s quickly selling out in the USA. Really pissed le off as I wait and miss out

• 
  ANGRY FROM MANCHESTER ✝️ (@AmandaM47407553) reported 14 minutes ago

  @TSB are you having issues with in app chats as i’ve been waiting for a response for two days now

• 
  Andy Harcup (@AndyHarcup) reported 16 minutes ago

  @TSB as a new customer trying to setup my online banking I am appalled by the poor service and lack of care I have received. This has to be the worst service I have received ever, and your Indian based call centres are an absolute joke!

• 
  MBUR337 (@MBUR337) reported 17 minutes ago

  These customers paying well over their current minimum payment terms if you are a @TSB customer, and you follow the terms in one of these letters you will be forced by @TSB to place yourself In persistent debt with TSB rather than being a good paying customer you will then be 2/

• 
  Keith Ambler (@keithbfc) reported 18 minutes ago

  @TSB Seems to be working now after a restart, but very very slow