TSB Bank

Is TSB Bank down in Shropshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Shropshire, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Shropshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Shropshire, England 02/04/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Shropshire, England

Latest outage, problems and issue reports in Shropshire and nearby locations:

  • Eleanor_L_Mason Eleanor Mason (she/her) (@Eleanor_L_Mason) reported from Shrewsbury, England

    Hi @TSB I submitted a complaint form and called you over a week ago (last Thursday, 23 Feb) as you’d removed access to my online banking and stopped text updates (neither of which I’d requested) but this still hasn’t been resolved. Any chance of an update please?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • amanda_clarke19 Amanda Clarke (@amanda_clarke19) reported

    @nsandihelp Thanks for the reply. Turns out the payment issue was to do with my bank @TSB and not your fault. Money has been refunded now

  • bloom_jewellery BloomJewelleryDesign (@bloom_jewellery) reported

    @TSB @tsb how do I make a complaint? This service is not acceptable! I have had absolutely nothing from yourself, no text message or anything to say why this had happened. I was on the phone most of yesterday complaining to a company and accusing them of taken money from my account.

  • gordon_mcadams Gordon mcadams (@gordon_mcadams) reported

    @TSB Already completed one. That’s no help what’s so ever. You should have been keeping customers updated through out the day by email,texts or calls. Or better still returned there money immediately to pay bills

  • umwhoslouise Louise ✨ (@umwhoslouise) reported

    @TSB a few transactions I have paid on my bank statements have been reflected as being refunded back into my account. Can you please explain? Is this a glitch?

  • Angelapangela4 Angela pangela (@Angelapangela4) reported

    @TSB I have 3 pending payments that are duplicates still to come out, can you help

  • Soxthewavingcat Sox the waving cat (@Soxthewavingcat) reported

    @TSB I hope every customer this effected will be given a extra payment by yourself or do we have to register a complaint

  • C_Bahr1 ClaireB (@C_Bahr1) reported

    @TSB It caused more than problems for most. Panic, stress, anxiety, debt, hungry tummies, missed wages, having to borrow from family......people couldn't give kids lunch money or travel to work yesterday. I think more than a sorry is needed but you'll just play the ignorance card now

  • arfurenglish anthony english (@arfurenglish) reported

    @TSB trying to recover my user ID for mobile banking but keep getting service is unavailable. Any idea when it will be available again?

  • Kango_V The Jackhammer (@Kango_V) reported

    @TSB @FionaCochran11 But, will you be transparent and publish the reason for the problem. And I mean a real breakdown, not just PR spin. Many tech companies do this and it actually builds trust. I'm waiting with baited breath

  • MR_PAUL_BYRNE Paul Byrne (@MR_PAUL_BYRNE) reported

    @TSB I’m still waiting to use my card as TSB chat told me they had blocked it yesterday following over £3000 being taken my mistake. No response yesterday on the chat to the issues. Please can you respond urgently. Finally time to switch I think, need customer service.