TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Saint Ives, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

• 
  Lesley Fettes (@Eugles) reported 39 minutes ago from Cambridgeshire, England

  I need to and get some cash out from the bank, I have just discovered my local @TSB is 25.3 miles away! WTF. Why is there no branch in Cambridge???

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Durham (@IamDuzza) reported 4 minutes ago

  @TSB why can’t anyone access their bank accounts? No communication just a note when you try to get in the app saying some people have an issue? When will it be fixed?

• 
  LaughingGravy (@LGravy15834) reported 5 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  Shaz 🦋 (@soxxylady) reported 7 minutes ago

  @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 8 minutes ago

  @TSB ...another day with no acknowledgement of my complaint, no letter to acknowledge, no email to acknowledge... When is this issue going to be resolved and an apology for your useless service given??

• 
  Kevin Maguire (@RainTown) reported 14 minutes ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 15 minutes ago

  @TSB The app freezes. Constantly. And has done for the past 3 years even after updates and new phones. It’s ****. You know it’s ****. You’ve done nothing about it.

• 
  Ginger Tucci (@Ginger_Tucci) reported 16 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.

• 
  Lawrence M-M (@prop_power) reported 21 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Lia♡⁶³ (@Lialvvzs) reported 22 minutes ago

  @JJBmufc @TSB this is such a frequent issue on the first of the month

• 
  Rebecca Catherine Viner (@Beckiviner) reported 23 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB