TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Saint Ives, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

• 
  Lesley Fettes (@Eugles) reported 20 minutes ago from Cambridgeshire, England

  I need to and get some cash out from the bank, I have just discovered my local @TSB is 25.3 miles away! WTF. Why is there no branch in Cambridge???

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Etienne (@EtienneJS) reported 4 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  bex (@viewsofa42yo) reported 8 minutes ago

  @santanderuk @TSB I get you’re trying to protect me but wtf. Surely a system where you authorise a payment and then withdraw is better than me losing out on a show that’s quickly selling out in the USA. Really pissed le off as I wait and miss out

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 14 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  NUFC (@nufcscot) reported 16 minutes ago

  @TSB It’s the same as everyone has been experiencing. Same as yesterday . It’s hanging at log on then saying unexpected error . It’s poor service beyond belief getting . And I am a a long standing fan of TSB

• 
  Nicola Love (@Nicola_Love) reported 16 minutes ago

  @TSB When do you expect I'll be able to use my banking app again? Can't authorise a payment because it wants me to authenticate in the app and the app is currently broken (again).

• 
  Jonah (@GoonerJonah) reported 17 minutes ago

  @PrinceVege29198 @TSB @TSB why don't you make the issue public on your twitter feed, I have had the same issue.

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 18 minutes ago

  @TSB what's going?? I raised a complaint last week, eventually got a reference number yet no acknowledgement via email that my complaint has been logged or even properly recorded?? Everyone I've spoken to doesn't seem remotely bothered or really interested - terrible service!

• 
  Rebecca Catherine Viner (@Beckiviner) reported 20 minutes ago

  i am seriously struggling with the @TSB issue. you wouldn't let me change banks and forced me to be cut off for staying!!!!!!!!!

• 
  Clock it (@EmancipatedTym) reported 24 minutes ago

  . @TSB will send debt collectors about an amount I supposedly owe TSB yet @TSB can’t give me access to my savings account which has more than the amount I owe, to repay them! MAKE IT MAKE SENSE!! How about you use that money and settle the debt and we all move on with life

• 
  Vincenzosir (@Vincenzosir) reported 25 minutes ago

  Your Chat Function in your app isn't working? @TSB