TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Saint Andrews, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Saint Andrews, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Saint Andrews, Scotland

Latest outage, problems and issue reports in Saint Andrews and nearby locations:

• 
  Darren Kane (@thedizawesome) reported 13 minutes ago from Wormit, Scotland

  @TSB why do I keep getting error message ERRSCA02 when logging in recently. Very rare to go 2 days without it happening and cannot access bank. Will I just bank with someone else?

• 
  Stephen Galloway (@DaCosta2312) reported 18 minutes ago from Dundee, Scotland

  Not sure if anyone on iPhone is trying to access the #TSB #TSBapp without any joy? It your using ‘Log in with FaceID’ try just going to ‘Log in’ and put in your memorable information - logged me in straight away 👍🏼 @TSB

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tina Joanne (@TinaTribe1) reported 5 seconds ago

  @TSB Tried to access app but unable to. It says I'm not connected to the internet. Any idea how long will this outage last?

• 
  Andy Harcup (@AndyHarcup) reported 45 seconds ago

  @TSB as a new customer trying to setup my online banking I am appalled by the poor service and lack of care I have received. This has to be the worst service I have received ever, and your Indian based call centres are an absolute joke!

• 
  John ⚡️ YCC (@cookiesworld) reported 4 minutes ago

  @Ginger_Tucci @TSB Having the same issues zero ⭐ review

• 
  Lucy Dorrington (@TheParentGame) reported 5 minutes ago

  @santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?

• 
  Pam Medlock (@PamMedlock) reported 6 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  Sid Murphy (@sidmuff) reported 8 minutes ago

  @TSB Alas, Beth... the issue persists.

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 9 minutes ago

  @TSB ...another day with no acknowledgement of my complaint, no letter to acknowledge, no email to acknowledge... When is this issue going to be resolved and an apology for your useless service given??

• 
  Junior Turner (@juniorturner84) reported 9 minutes ago

  @TSB your customer service is shocking forgot to put me on hold whilst joking with a colleague as I asked to escalate the call to a manager saying errr complain complain complain and laughing. Not professional at all, this is several issues now since coming to Your bank maybe time to move

• 
  FootballxSociety (@FootballSoc_) reported 11 minutes ago

  @TSB @emskij1976 Same here can't login

• 
  graeme Tannahill (@graemeT2010) reported 16 minutes ago

  @TSB app not working yet again when will be fixed