TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Saint Andrews, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Saint Andrews, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

• Mobile App (42%)
• Transactions (23%)
• Login (19%)
• Website (15%)

Community Discussion

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TSB Bank Issues Reports Near Saint Andrews, Scotland

Latest outage, problems and issue reports in Saint Andrews and nearby locations:

• 
  Stephen Galloway (@DaCosta2312) reported 42 minutes ago from Dundee, Scotland

  Not sure if anyone on iPhone is trying to access the #TSB #TSBapp without any joy? It your using ‘Log in with FaceID’ try just going to ‘Log in’ and put in your memorable information - logged me in straight away 👍🏼 @TSB

• 
  Darren Kane (@thedizawesome) reported 60 minutes ago from Wormit, Scotland

  @TSB why do I keep getting error message ERRSCA02 when logging in recently. Very rare to go 2 days without it happening and cannot access bank. Will I just bank with someone else?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob (@robertodayaggio) reported 3 minutes ago

  @TSB No, I prefer to keep it public for now. It appears you have a major glitch in your banking systems, and as a customer of yours I would like your assurance that all the incorrect payments that have left my account will be rectified correctly.

• 
  Gosia (@Gosia91661025) reported 4 minutes ago

  @theindigosystem @katharvey2112 @TSB Others have more problems than your hungry cats. there are people who have children and do not have money because of this error, and you cry because kittens do not have something to eat. think before you start moaning

• 
  Rebecca..x 🦋 (@BeckyMoorcroftx) reported 5 minutes ago

  @TSB I understand you will refund these asap but I have literally 73p in my account like probably alot of people waking up this morning to the same issue. Can you give me an estimated time this will be refunded as I have bills I need to pay and obviously cant with 73p?

• 
  Gosia (@Gosia91661025) reported 7 minutes ago

  @theindigosystem @katharvey2112 @TSB Others have more problems than your hungry cats. there are people who have children and do not have money because of this error, and you cry because kittens do not have. think before you start moaning

• 
  Bea (@Beabopaloola) reported 8 minutes ago

  @TSB Any idea of a timescale? I am £125 down and "soon as possible" for a refund is not very informative!

• 
  tommy talbot (@TommyG_T) reported 9 minutes ago

  @TSB taking double payments out my bank, £190 down cheers you ******* scruffs

• 
  Jason (@Jason83085633) reported 10 minutes ago

  Deffo want some compo from @tsb currently working away misses rings me in tears saying we are skint and we can’t pay bills coming out tomoz . Cheers then @TSB #TSBBackStab

• 
  wendyherkes (@wherkes7) reported 12 minutes ago

  @TSB I’m down £379 and still waiting!!!

• 
  Neil (@neilybeegs) reported 14 minutes ago

  @TSB To make any online purchase I need to log into the tsb app (which occasionally now requires a one time pass code), then type in my password and then return to the online vendor site to complete the purchase, thus removing significant amounts of convenience from online shopping

• 
  Angela Parry (@AngelalisaParry) reported 15 minutes ago

  @xleegs @EliMilodi @TSB £184 down I think. Bank statement is hard to work out. Nightmare