TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Saint Andrews, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Saint Andrews, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Saint Andrews, Scotland

Latest outage, problems and issue reports in Saint Andrews and nearby locations:

• 
  Stephen Galloway (@DaCosta2312) reported 33 minutes ago from Dundee, Scotland

  Not sure if anyone on iPhone is trying to access the #TSB #TSBapp without any joy? It your using ‘Log in with FaceID’ try just going to ‘Log in’ and put in your memorable information - logged me in straight away 👍🏼 @TSB

• 
  Darren Kane (@thedizawesome) reported 47 minutes ago from Wormit, Scotland

  @TSB why do I keep getting error message ERRSCA02 when logging in recently. Very rare to go 2 days without it happening and cannot access bank. Will I just bank with someone else?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CHΞΞTAH 🐆 (@MrJCheetah) reported 4 minutes ago

  Can Someone have a word with @TSB devs and make a dark mode app icon please. It’s literally the only app that lets me down for a clean UI. Oh and add some notifications options please I’d love to see in and out goings etc.

• 
  MR_UB40 (@MR__UB40) reported 8 minutes ago

  @TSB @6ft8_Dwarf There app has been awful since I joined in February and will be worse when Santander take over

• 
  Michelle Buchan (@M_Buchan) reported 8 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  MarcHughes86 (@marc_hughes86) reported 9 minutes ago

  @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!

• 
  Dwayne Pipe (@DwaynePipe19584) reported 11 minutes ago

  @TSB I can confirm I’ve given you my number, I’ve explained im working 12 hours tomorrow so I expect a call today. I have our chat recorded.

• 
  Steven Redmond (@RedmondSteven) reported 11 minutes ago

  @TSB my internet banking is not working can I get some help please

• 
  Simon Parry (@sparry951) reported 16 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  E. J. Gill (@suzycoos) reported 19 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Kevin Maguire (@RainTown) reported 19 minutes ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

• 
  claire (@claire_1986w) reported 20 minutes ago

  @TSB I closed the app down and started again and it has worked,