TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Saint Andrews, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Saint Andrews, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Saint Andrews, Scotland

Latest outage, problems and issue reports in Saint Andrews and nearby locations:

• 
  Stephen Galloway (@DaCosta2312) reported 20 minutes ago from Dundee, Scotland

  Not sure if anyone on iPhone is trying to access the #TSB #TSBapp without any joy? It your using ‘Log in with FaceID’ try just going to ‘Log in’ and put in your memorable information - logged me in straight away 👍🏼 @TSB

• 
  Darren Kane (@thedizawesome) reported 45 minutes ago from Wormit, Scotland

  @TSB why do I keep getting error message ERRSCA02 when logging in recently. Very rare to go 2 days without it happening and cannot access bank. Will I just bank with someone else?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lawrence M-M (@prop_power) reported 3 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Compostella (@Compostella) reported 3 minutes ago

  @nicolewats0n @TSB Did you get sorted? I’m having horrendous issues too

• 
  kayleigh (@kaymetz85) reported 6 minutes ago

  @TSB @thisisamy_ I'm having same issue

• 
  kayleigh (@kaymetz85) reported 8 minutes ago

  @TSB Considering the amount of people having this same problem this is clearly a problem on your end. My wi-fi is fine

• 
  Pam Medlock (@PamMedlock) reported 10 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  jamie robertson (@pinkjockalypse) reported 13 minutes ago

  @TSB No option on the app tonight to pay credit card. In fact credit card entirely missing from app. 4th time in 3 yrs its gone missing from the app. I note the 'manage cards' option isnt working either so thank Gawd I havent lost my card. Its rather frustrating really.

• 
  Ginger Tucci (@Ginger_Tucci) reported 20 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.

• 
  Paschal Ochang (@pascosoft) reported 20 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  Donna. Adult Human Female.Drunk Goose Club Member (@brewbich) reported 21 minutes ago

  @TSB what the hell is wrong with your app, this will be the 2nd day I have been unable to access my account, and yes I have turned my phone on/off uninstalled and reinstalled app

• 
  Innovation Festival (@innovfest) reported 24 minutes ago

  @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service