TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Saint Andrews, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Saint Andrews, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Saint Andrews, Scotland

Latest outage, problems and issue reports in Saint Andrews and nearby locations:

• 
  Darren Kane (@thedizawesome) reported 23 minutes ago from Wormit, Scotland

  @TSB why do I keep getting error message ERRSCA02 when logging in recently. Very rare to go 2 days without it happening and cannot access bank. Will I just bank with someone else?

• 
  Stephen Galloway (@DaCosta2312) reported 47 minutes ago from Dundee, Scotland

  Not sure if anyone on iPhone is trying to access the #TSB #TSBapp without any joy? It your using ‘Log in with FaceID’ try just going to ‘Log in’ and put in your memorable information - logged me in straight away 👍🏼 @TSB

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lia♡⁶³ (@Lialvvzs) reported 7 minutes ago

  @JJBmufc @TSB this is such a frequent issue on the first of the month

• 
  Ginger Tucci (@Ginger_Tucci) reported 10 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.

• 
  Matt Smith🐀 (@Yuluthu) reported 11 minutes ago

  @TSB trying to scan a cheque on my phone, it'd be nice if your garbage app could read anything properly or not crash when I assumingly finally get a photo it doesn't hate

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 11 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  Richard Hein (@hein_richard) reported 13 minutes ago

  @TSB please provide an update on your app services, I can’t log in

• 
  Paschal Ochang (@pascosoft) reported 15 minutes ago

  @TSB However you guys blocked my card. I have called the fraud team and provided all details and I am being told my card won't be unblocked and that I am not using a secured website when I am 100 percent sure I am in the UK government website.

• 
  Michelle Buchan (@M_Buchan) reported 17 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  Martinf68 (@Martinf683) reported 17 minutes ago

  @idonttwit2 @Ginger_Tucci @TSB I've not had any issues with the sanny app. Halifax is ok so is nationwide

• 
  Lois Sandwich (@lois_sandwich) reported 18 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  Nicola Love (@Nicola_Love) reported 22 minutes ago

  @TSB When do you expect I'll be able to use my banking app again? Can't authorise a payment because it wants me to authenticate in the app and the app is currently broken (again).