TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Rotherham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Rotherham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Rotherham, England

Latest outage, problems and issue reports in Rotherham and nearby locations:

• 
  Martin Spiers (@martinaspiers) reported 4 minutes ago from Oughtibridge, England

  @TSB unable to log into the personal banking app - error says "oops, something went wrong" which isnt one of the options in your problem reporting webpages.

• 
  Sarah Roe (@SheffTherapyCen) reported 6 minutes ago from Dronfield, England

  Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kayleigh (@kaymetz85) reported 7 minutes ago

  @TSB Considering the amount of people having this same problem this is clearly a problem on your end. My wi-fi is fine

• 
  Lois Sandwich (@lois_sandwich) reported 9 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  jamie robertson (@pinkjockalypse) reported 9 minutes ago

  @TSB No option on the app tonight to pay credit card. In fact credit card entirely missing from app. 4th time in 3 yrs its gone missing from the app. I note the 'manage cards' option isnt working either so thank Gawd I havent lost my card. Its rather frustrating really.

• 
  Diana (@BohoD1ana) reported 10 minutes ago

  @JFoxleyBrookesx @TSB Definitely the @tsb app I can log in bit its slow and I cant access my accounts transactions. It says sorry this is unavailable right now please try later

• 
  MR_UB40 (@MR__UB40) reported 11 minutes ago

  @TSB @6ft8_Dwarf There app has been awful since I joined in February and will be worse when Santander take over

• 
  Nicola rudge (@Njr8691) reported 13 minutes ago

  @TSB whats going in with your app? I cant log in. Not good enough !

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 16 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  Junior Turner (@juniorturner84) reported 20 minutes ago

  @TSB your customer service is shocking forgot to put me on hold whilst joking with a colleague as I asked to escalate the call to a manager saying errr complain complain complain and laughing. Not professional at all, this is several issues now since coming to Your bank maybe time to move

• 
  Sophie (@Sossie26) reported 20 minutes ago

  @TSB is there a problem with logging into accounts? I keep getting error messages on the app and online that won’t let me login.

• 
  Hannah Louise (@HannyLouKing) reported 22 minutes ago

  @TSB app down again!!!