TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Rotherham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Rotherham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Rotherham, England

Latest outage, problems and issue reports in Rotherham and nearby locations:

• 
  Martin Spiers (@martinaspiers) reported 4 minutes ago from Oughtibridge, England

  @TSB unable to log into the personal banking app - error says "oops, something went wrong" which isnt one of the options in your problem reporting webpages.

• 
  Sarah Roe (@SheffTherapyCen) reported 20 minutes ago from Dronfield, England

  Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicola rudge (@Njr8691) reported 44 seconds ago

  @TSB whats going in with your app? I cant log in. Not good enough !

• 
  Yvonne Hornett Long (@yvonnehlong) reported 4 minutes ago

  @TSB I’ve been trying to claim the final part of my switch from last August from yourselves, but still no further than I was a month ago. Please help! I also complained about this & havent heard back.

• 
  Ned_1876 (@Ned_1876_) reported 4 minutes ago

  @Gertrude31 @AllisonKomorows @TSB The app works for me now (By browser I meant that I used the TSB website rather than the app)

• 
  karen howlett (@ayley26) reported 5 minutes ago

  @TSB why wont my virtual card work for Google pay? Its not working in my wallet for some reason.

• 
  LaughingGravy (@LGravy15834) reported 8 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  NUFC (@nufcscot) reported 9 minutes ago

  @TSB app is down again. My god. A daily occurrence at the moment

• 
  MBUR337 (@MBUR337) reported 10 minutes ago

  this in turn will allow @TSB to then provide information to a credit reference agency lowing your credit score which allows you as the customer credit to service a debt you may have at a better rate and being conned in to being locked into a full term with TSB 4/

• 
  graeme Tannahill (@graemeT2010) reported 12 minutes ago

  @TSB app not working yet again when will be fixed

• 
  Leanne Walsh (@LeanneLwalsh19) reported 13 minutes ago

  @TSB is there an issue with your app? I can’t login and it keeps asking me to try again at a later date.

• 
  Etienne (@EtienneJS) reported 14 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.