TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Rotherham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Rotherham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Rotherham, England

Latest outage, problems and issue reports in Rotherham and nearby locations:

• 
  Martin Spiers (@martinaspiers) reported 7 minutes ago from Oughtibridge, England

  @TSB unable to log into the personal banking app - error says "oops, something went wrong" which isnt one of the options in your problem reporting webpages.

• 
  Sarah Roe (@SheffTherapyCen) reported 54 minutes ago from Dronfield, England

  Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pam Medlock (@PamMedlock) reported 11 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  Tina Joanne (@TinaTribe1) reported 12 minutes ago

  @TSB Tried to access app but unable to. It says I'm not connected to the internet. Any idea how long will this outage last?

• 
  Stephen Old #FBPE (@StephenOld) reported 12 minutes ago

  @TSB There is little point in having an account on X if you cannot actually access your account through it. You have already closed one of my accounts without telling me - after taking £10.5 k in charges off me in 2007-8 when I could not work because my sister was dying.

• 
  Joanne (@hain_joanne) reported 14 minutes ago

  @TSB Joke, what's with the silly error messages

• 
  Joanne (@hain_joanne) reported 15 minutes ago

  @TSB Whats going on with our app, silly messages and cant log in?

• 
  George Thomson (@g2dod) reported 17 minutes ago

  @TSB your app is down it is saying that there is no Internet connection, well it can't be as I have just sent this message from the same device so it is lying

• 
  sf 🏆🏆🏆🏆 (@custardpie17) reported 19 minutes ago

  @TSB thanks for letting me know you became part of Santander four days ago. I shall be closing my account tomorrow, fifty years after opening it. I left Santander several years ago after announcing their DEI credentials which was more about the staff and less about the customer

• 
  LaughingGravy (@LGravy15834) reported 21 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  Richard Hyland (@richardhyland) reported 24 minutes ago

  Of course @TSB is down, it’s payday and people actually want to use their banking services. It’s becoming a joke

• 
  Sam Reed (@tehreedy) reported 24 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.