TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Rotherham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Rotherham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Rotherham, England

Latest outage, problems and issue reports in Rotherham and nearby locations:

• 
  Martin Spiers (@martinaspiers) reported 13 minutes ago from Oughtibridge, England

  @TSB unable to log into the personal banking app - error says "oops, something went wrong" which isnt one of the options in your problem reporting webpages.

• 
  Sarah Roe (@SheffTherapyCen) reported 45 minutes ago from Dronfield, England

  Hi @tsb please can you advise when the bug in your IT system when linking up with @Xero will be fixed? Xero say there is no solution at present and this has been going on months. Constant disconnections and missing transactions are causing huge problems.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diana (@BohoD1ana) reported 10 minutes ago

  @TSB Done, buffering to load then says Oops. That didnt work. We cant access your account right now. Wait a moment and try again. It does this with both WiFi and with mobile data. I'm not the oly one, please can you check your end for reported problems with the app?

• 
  GillMeg💙 (@Gillmeg) reported 10 minutes ago

  @TSB That doesn’t help the issue.

• 
  MarcHughes86 (@marc_hughes86) reported 13 minutes ago

  @TSB_News @TSB And yet we can’t access our money via the app with bills waiting to be paid….

• 
  Lois Sandwich (@lois_sandwich) reported 16 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  Paul (@My_Living_Hell) reported 19 minutes ago

  @TSB No I presume an issue your side prevents it.

• 
  Sazamatazz (@Sazamatazz) reported 20 minutes ago

  @TSB @JessieB_22 I’m Having this issue too

• 
  Dmp (@Prosserd68) reported 25 minutes ago

  @Ginger_Tucci @TSB Completely agree still can't access some of my accounts

• 
  Lawrence M-M (@prop_power) reported 26 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 26 minutes ago

  @TSB The app freezes. Constantly. And has done for the past 3 years even after updates and new phones. It’s ****. You know it’s ****. You’ve done nothing about it.

• 
  Paschal Ochang (@pascosoft) reported 29 minutes ago

  @TSB However you guys blocked my card. I have called the fraud team and provided all details and I am being told my card won't be unblocked and that I am not using a secured website when I am 100 percent sure I am in the UK government website.