TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Rochester, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

• 
  Joanne Porter 💙 (@joannelesleywil) reported 8 minutes ago from Gravesend, England

  @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pam Medlock (@PamMedlock) reported 6 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  E. J. Gill (@suzycoos) reported 7 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  ↙️ Steve's Corner (@SteveNeale70) reported 10 minutes ago

  @OliAshman @TSB You only need to look back in history when things were better in order to fix it. 1. Ditch workplace pensions as a requirement. People need to learn to save themselves and not be nannied. 2. Ditch employers NI. 3. Ditch min wage. Don't like the pay, change jobs.

• 
  🪜 (@0nly2K) reported 10 minutes ago

  @TSB UR CUSTOMER SERVICE IS ****

• 
  Michelle Buchan (@M_Buchan) reported 10 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  alex martin (@jammyjennypokes) reported 13 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Peter Irvine (@ibhinnPeadar) reported 15 minutes ago

  @TSB_News @TSB 3 months of problems accessing funds through a dysfunctional app. You have nothing to crow about.

• 
  Pam Cull (@catsPam12) reported 20 minutes ago

  @TSB can’t access the mobile app

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 21 minutes ago

  @TSB what's going?? I raised a complaint last week, eventually got a reference number yet no acknowledgement via email that my complaint has been logged or even properly recorded?? Everyone I've spoken to doesn't seem remotely bothered or really interested - terrible service!

• 
  adrian pennington (@pennington1) reported 21 minutes ago

  @TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |