TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Rochester, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

• 
  Joanne Porter 💙 (@joannelesleywil) reported 44 minutes ago from Gravesend, England

  @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil Billingham (@PhilBillingham) reported 2 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  Cameron Perry (@Cameronperry96) reported 3 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  Keith Ambler (@keithbfc) reported 7 minutes ago

  @TSB Seems to be working now after a restart, but very very slow

• 
  illage2 (@illage2) reported 8 minutes ago

  @JJBmufc @TSB Same here keeps saying no internet despite having internet and everything else working fine

• 
  Lawrence M-M (@prop_power) reported 17 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Munsell Brown (@LizJRudd) reported 17 minutes ago from Stourport-on-Severn, England

  @TSB I've had 2 letters about a saving account I thought was closed years ago. I have no card or note of the a/c. It seems absolutely impossible to speak to someone without the a/c number.

• 
  JaCm (@JaCm2000uk) reported 19 minutes ago

  @Ginger_Tucci @TSB They closed our local branch and brought a weekly bus in. I used to watch people queueing in the rain to access their own money. TSB actively hate their customers

• 
  Lois Sandwich (@lois_sandwich) reported 22 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 25 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Sazamatazz (@Sazamatazz) reported 25 minutes ago

  @TSB @JessieB_22 I’m Having this issue too