TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Rochester, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

• 
  Joanne Porter 💙 (@joannelesleywil) reported 45 minutes ago from Gravesend, England

  @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diana (@BohoD1ana) reported 9 minutes ago

  @TSB Done, buffering to load then says Oops. That didnt work. We cant access your account right now. Wait a moment and try again. It does this with both WiFi and with mobile data. I'm not the oly one, please can you check your end for reported problems with the app?

• 
  Nicola Love (@Nicola_Love) reported 11 minutes ago

  @TSB It seems to be intermittently working now, thanks for replying.

• 
  Nicola Love (@Nicola_Love) reported 11 minutes ago

  @TSB When do you expect I'll be able to use my banking app again? Can't authorise a payment because it wants me to authenticate in the app and the app is currently broken (again).

• 
  Nicola (@nixsmac44) reported 13 minutes ago

  @TSB Why is my banking app not allowing me to log in? Its saying essential maintenance… i need to pay bills 💵

• 
  George Gallowayish (@GeorgeForLondon) reported 14 minutes ago

  @TSB Tried to but the link is not working

• 
  Paul Jasper Upton (@j45p3r1973) reported 20 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  Laura Robertson 🎯 (@LauraRobertson) reported 21 minutes ago

  1st of the money and can’t get access to my accounts again @TSB

• 
  Phil Billingham (@PhilBillingham) reported 22 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  Richard Hein (@hein_richard) reported 22 minutes ago

  @TSB please provide an update on your app services, I can’t log in

• 
  The Old Baker (@The__Bakerman) reported 23 minutes ago

  As a disabled vulnerable customer of @TSB the service is appalling, I have wasted so many hours on hold this week reporting fraudulent transactions which finally got dealt with then they go and charge my card for overseas card use 😭😭