TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Rochester, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

• 
  Joanne Porter 💙 (@joannelesleywil) reported 1 minute ago from Gravesend, England

  @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GillMeg💙 (@Gillmeg) reported 14 minutes ago

  @TSB That doesn’t help the issue.

• 
  Helen May (@Nito_Onna_Helen) reported 14 minutes ago

  @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

• 
  jamie robertson (@pinkjockalypse) reported 14 minutes ago

  @TSB No option on the app tonight to pay credit card. In fact credit card entirely missing from app. 4th time in 3 yrs its gone missing from the app. I note the 'manage cards' option isnt working either so thank Gawd I havent lost my card. Its rather frustrating really.

• 
  Phil Billingham (@PhilBillingham) reported 15 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  Etienne (@EtienneJS) reported 16 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  Simon Parry (@sparry951) reported 17 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th April. Usually if you make a payment 4 working days before then it stops or reduces the DD. I'm assuming that as Friday and Monday are not working days if I made a payment today it would make no difference?

• 
  NUFC (@nufcscot) reported 18 minutes ago

  @TSB @JJBmufc Lesley , when you try and log in there’s a message telling people you are aware app is down, you’d think they would have let you know !

• 
  MBUR337 (@MBUR337) reported 19 minutes ago

  this in turn will allow @TSB to then provide information to a credit reference agency lowing your credit score which allows you as the customer credit to service a debt you may have at a better rate and being conned in to being locked into a full term with TSB 4/

• 
  Michelle Cook (@MCOOK73) reported 24 minutes ago

  @TSB account not working AGAIN seriously I’ve never known a bank to go down so much bloody frustrating 😡

• 
  Rebecca Catherine Viner (@Beckiviner) reported 24 minutes ago

  They stopped anything like service in 200something @TSB @LloydsBank wherever and no PC means total collapse of society so truly you forced me to stay bound in a ****** up position from your marridges