TSB Bank

Is TSB Bank down in Rochester, Medway, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Rochester, Medway, England 01/26/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ny20005 Eileen McShane (@ny20005) reported

    @TSB Is there a problem with paying credit cards ? I’ve been trying to pay mine from another bank & it’s failing since Saturday. No issues with any other FPO’s

  • grumpawales Chris Wood (@grumpawales) reported

    @tsb Great examples today of why I want to switch to Starling. Phone branch-no agents available; online chat-what I want doesn't fit the menu available; Customer Services-again, the problem doesn't fit the menu of automated responses.

  • revpeterlaws Peter Laws (@revpeterlaws) reported

    You wouldn't believe how long I've been on the phone to @Apple support these last few days. At least three hours and counting - still on hold now. All because (it turns out) you can't pay for anything from the online Apple store with a @TSB business banking account.

  • gillian_glynn Gillian Glynn (@gillian_glynn) reported

    @TSB please help. I was advised to send an application form ‘account closure’ to the branch in Leeds (Banking Services, TSB bank PLC, PO BOX 373, Leeds, LS14 9GQ). Worldwide parcel are UNABLE to deliver to this address please provide physical address so I can get my parcel there.

  • craigwoodcock89 Craig woodcock (@craigwoodcock89) reported

    @TSB I have done. But I'm told there are no agents available until 9am on Monday!! This is ridiculous. After an event such as this there should be people available to deal with customer complaints!

  • JenMcAlan Jennifer McAlan (@JenMcAlan) reported

    @TSB Yes they did, and they just said it was a system error and to continue trying. I’m still yet to be able to use my card.

  • Norajinx_ Nora (@Norajinx_) reported

    @TSB Your app is not working for me still. This has caused a great distress to me and my house bound mother, you need to sort this out for ALL of your customers. It is absolutely disgusting service and while I understand you are trying your best to fix the issue, it just isn’t right.

  • jar04916062 jar (@jar04916062) reported

    @TSB If it was the first time I would accept your apology, but I’m fed up with these empty pointless apologies. It means absolutely nothing when in a few days the app will be down again. As it is your app is miles behind all the other banks. Clearly you dont care as it keeps happening

  • alexnw102 alexnw10 (@alexnw102) reported

    @TSB App still not working - problem not resolved despite various phone calls

  • grumpawales Chris Wood (@grumpawales) reported

    @TSB I will, thanks, but having already detailed the problem in the Chat, as requested, and to which I have received no meaningful reply, you will understand the frustration.