TSB Bank

Is TSB Bank down in Rochester, Medway, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Rochester, Medway, England 02/05/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • joannelesleywil Joanne Porter 💙 (@joannelesleywil) reported from Gravesend, England

    @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Xero Xero (@Xero) reported

    @RoyWilding @TSB @RoyWilding Heya Roy, sorry to see you're experiencing this. Have you also raised a query with our support team so they can keep you updated with any progress reports we get? Let me know the 'CX' case number if so. Thanks. -OG

  • FredsHaberdash1 Fred’s Haberdashery (@FredsHaberdash1) reported

    @Xero @TSB our bank feed disconnected in the last week. Daily, I've tried to reconnect, I've complained to both companies and raised cases and nothing seems to happen or work. At this point, I dont care whose fault it is, just that someone can fix it. 😢

  • Missvolare Sandra Lawrence (@Missvolare) reported

    @London_darkside @TSB I feel your pain. I waited on a Barclays phone line this afternoon for an hour before getting cut off without speaking to anyone. No branches for me either, and an issue that could not be dealt with online. Bah.

  • Jonatbuzz Jon Orchard (@Jonatbuzz) reported

    @TSB Rich, they’ve been looking at it for 2 years. What’s the estimated timeframe on the fix please?

  • CoversureN5 Coversure Islington (@CoversureN5) reported

    @TSB I tried to access my online account last night and couldn’t. I spoke to someone earlier who said they had to put me through to the fraud dept, but I hung on for an hour with no answer. I’ve tried twice more for over 30 mins with no luck. I need access to my account !!!!!

  • Scotsman1821 The scotsman 182 (@Scotsman1821) reported

    @TSB Sent your DM but bet it ends up in the 🗑 given the service for your company

  • djskylight Ian Bethell (@djskylight) reported

    @Xero @jamesbrice20 @TSB At least up until last week we could renew the bank feed manually, but NOW we can’t even link it whatsoever!!!!!! I thought you said the increased price would bring a better level of service!!!!?!???

  • Barb_Drummond Barb Drummond (@Barb_Drummond) reported

    @London_darkside @TSB You’re still expecting customer service????

  • djskylight Ian Bethell (@djskylight) reported

    @Xero @TSB losing bank connection is one thing, but we now can’t even renew the bank connection for the last few days! Your default response doesn’t even cover this NEW problem!!!!

  • ChrisR74182566 Chris R (@ChrisR74182566) reported

    Hey @TSB, joined Twitter specially to ask if all of your Recoveries agents make a point of shouting at customers, lying and then putting the phone down on them, or whether I just got "lucky" twice today? I hope that my complaint was opened & that you'll be in touch soon.